Global spending on the digital transformation (DT) of business will reach $1.8 trillion in 2022 – an increase of 17.6 percent over 2021.
According to a new update to the IDC Worldwide Digital Transformation Spending Guide, DX spending will sustain this pace of growth over the 2022-2026 forecast period with a five-year compound annual growth rate (CAGR) of 16.6 percent.
IDC senior research manager in customer insights & analysis, Craig Simpson expects to see aggressive DX technology investment growth in 2022 following a minor slowdown during the pandemic.
“As organisations accelerate their pursuit of a digital-first strategy, they are channelling these investments into both internal operations and external direct engagement. The investments in internal operations are largely focused on improving efficiency and resilience while customer experience transformation has become a DX priority for many companies.”
IDC’s data found that operational investments stand out among the 51 strategic priorities included in the DX Spending Guide.