The Royal United Hospitals Bath NHS Foundation Trust has announced it is working with Cinos to modernise its unified communications platform.
The Cisco-powered unified communications platform will provide and combine multiple communications channels for the Trust’s 6,500 employees, such as voice, video, personal and team messaging, voicemail, and content sharing.
It will give staff the tools and ability to work more flexibly on-site and when working remotely, including extending audio and video calls to Microsoft Teams.
Royal United Hospitals Bath NHS Foundation Trust Chief Technology Officer Liam Abbott, said: “The benefits of the new platform will also extend to patients, as a new centrally managed contact centre will make it easier for them to engage with our clinical services. By improving the quality and efficiency of communications, we’re making our services more accessible to those who depend on them.”
