Tag: DXC Technology

Insurers forced to deploy more digital services

An Insurtech study claims that consumers are demanding more digital services from their insurance companies.

The study is part of the 2020 DXC Insurance Survey Report: The Voice of the US Consumer and highlights how consumer demand creates opportunities for insurers to deploy customer-facing digital technologies across their organisations.

Digital transformation by insurers will not only help them “gain market share and boost lifetime customer value” but also assert themselves as “exemplars of a new, more collaborative concept of the insurer-policyholder relationship”, according to DXC Technology.

DXC developed the survey to help insurers transform their business models and compete in a “changing, more consumer-focused market”.

In the survey, 87 percent of respondents said they’re comfortable sharing personal and lifestyle-focused data to benefit lower insurance premiums.

Cyber security providers benefit from EU and local regulations

Enterprises in the UK are looking to cyber security providers to help them comply with European Union and local regulations, and protect data as employees work from home during the COVID-19 pandemic, according to a report published today by Information Services Group (ISG).

The 2020 ISG Provider Lens Cyber Security – Solutions & Services Report, for the UK finds enterprises in the country counting on cyber security providers to help them comply with UK privacy and cyber security rules passed as the country separates from the European Union. At the same time, U.K. companies must continue to comply with E.U. data privacy regulations because of the country’s economic connections to continental Europe.

Jan Erik Aase, director and global leader, ISG Provider Lens Research said that UK enterprises are prioritising cyber security as most business processes have gone digital.