Tag: Analysys Mason

SMEs will increase spending on new tech this year

Technology consulting and research outfit Analysys Mason predicts that small and medium-sized businesses will increase their spending on technology in 2023 and will be confident in business performance.

The 145 million SMBs worldwide are expected to spend USD1.45 trillion on IT in 2023, of which 40 per cent will be from the Americas, 30 per cent from Europe, the Middle East and Africa and 30 per cent from Asia–Pacific, driven by the post-pandemic trend towards digital transformation.

This represents a growth of 6.3 per cent compared with spending in 2022, down from the seven per cent year-on-year growth expected before the pandemic due to the impact of inflation and economic uncertainty. The predictions are based on the data in Analysys Mason’s SMB Technology Forecaster, which provides insights into SMB spending in 132 technology categories in 52 countries.

Communication service providers are behind on 5G

Nokia has presented new research showing that communication service providers (CSPs) are behind in having the right software solutions to help them monetise their 5G networks with new services and network management tools.

The report said that CSPs and enterprises need to modernise their legacy monetisation systems with new service offerings and application development ecosystems to generate returns beyond the traditional data plans of the 3G/4G era. New monetisation systems that enable operators to deliver new services, like slicing, faster and at scale, are a critical enabler of helping CSPs and enterprises realise faster returns on their network investments.

But the Nokia-commissioned global survey of 100 CSPs worldwide found that only 11 percent of respondents have sufficient Business Support Systems (BSS) in place to meet the needs of 5G-enabled business models. BSS is a critical patchwork of business applications, including monetisation tools, that help CSPs manage their operations and supply chains through functions like billing and charging and deliver a solid customer experience.