Category: News

HPE improves partner support

HPE is sprucing up its partner support as part of its drive towards an aaS model.

HPE started talking about subscription models back in June, setting a 2022 deadline to offer customers a choice of subscription-based pay-as-you-go and as a Service offering on its portfolio.

New technologies set to grow

UK business investment in new technologies such as quantum computing, blockchain and other distributed ledger technologies, and artificial intelligence (AI) is set to jump in the next five years.

The  CBI and Accenture Tech Tracker survey indicates the proportion of firms seeking to invest in quantum computing is set to nearly triple (from 11 percent today to 32 percent in five years). Though still in its research phase it has the potential to speed up complex calculations – doing in just a few minutes what a computer would take thousands of years to do.

Microsoft backs down

Software King of the World, Microsoft, has backed down its much-criticised self-service scheme and made it possible for IT departments to switch off.

The move would have let employees within an organisation bypass their IT departments to buy licenses for three Office 365 products –  for Power BI, PowerApps and Flow using just their Azure Active Directory (AD) login details and own payment details, without having to consult with their IT departments.

CDW doing well

CDW has reported a record third quarter as sales neared $5 billion.

For the quarter ending 30 September, the reseller giant saw revenue climb 12.2 percent, while net income rose 9.8 per cent to just over $200 million.

Less than half of cybersecurity professionals can handle IoT attacks,

Only half of cybersecurity professionals have a plan in place to deal with attacks on their IoT devices and equipment, despite that fact that nine out of ten express concerns over future threats, according to new research from the Neustar International Security Council (NISC).

These findings come at a time in which 48 percent of organisations admitted to experiencing a cyberattack against their IoT or connected devices and equipment in the last year alone. Just over a quarter reported feeling ‘very confident’ that their personnel would know how to protect against such attacks, while 38 percent claimed they are in the process of developing a plan.

Cloud infrastructure services market soars

The worldwide cloud infrastructure services market increased by 37 percent  in the third quarter, according to beancounters at Canalys.

As you might expect AWS was at the top, followed by Microsoft Azure then Google Cloud.

Canalys research analyst Daniel Liu said that a lot of customers were using a mixture of providers to house their data and applications the analyst house is arguing that the big cloud providers need to make sure they have a decent network of channel relationships to reach the largest number of customers.

Giacom helps resellers to get server smart

Giacom, a reseller-only Cloud Services Provider (CSP), has launched its newest product, Cloud Server. Powered by Azure, Cloud Server claims to be a simple out-of-the-box replacement for an on-premises end of life server.

The outfit said that the cloud services market has grown rapidly over recent years and is projected to grow exponentially through to 2022. Yet, the complexity and pay-as-you-go pricing models of Azure can be a steep learning curve for IT companies supporting small businesses. Cloud Server, fits in the market by offering a simple, fixed cost server solution hosted in the cloud.

Computacenter’s business bounces back

Computacenter has seen its business bouncing back after a challenging first half.

The reseller saw strong trading across the whole group, with revenue and profitability well ahead of its 2018 Q3 year-to-date performance, without taking acquisitions into account.

Computacenter’s Technology Sourcing and product business continued to flourish in the UK, it added.

Avaya denies losing partners

Avaya has denied that it is losing partners because it lacks a cloud product.

For those who came in late rival, Genesys claimed it was luring away Avaya and Alcatel partners because it has a bulky cloud offering which customers loved.

Avaya maintains it does have cloud options, pointing to the recent UK rollout of its enterprise private cloud offering dubbed ReadyNow. 

ContactEngine scores a gong

ContactEngine, the conversational AI technology used by large corporations to automate customer communications, together with BT’s Enterprise business, has won a gong in the category of ‘Use of Technology’ at the UK Customer Experience Awards 2019.

The award recognises the success of BT’s ‘Brilliant Installations’ initiative, whereby its Enterprise unit implemented ContactEngine conversations across broadband and landline customer services in order to deliver a ‘brilliant customer experience’.

Hutchinson exits PCM UK

PCM UK’s managing director Donavan Hutchinson is clearing out his desk after creating a business with sales of over £35 million.

Posting on LinkedIn, Hutchinson (pictured) said he has slung his hook after PCM’s acquisition by US reseller Insight.

“With the recent acquisition and the combined efforts of the two organisations coming together, I am confident that the newly joined companies under the Insight brand will together succeed in their goals and strategy”, he said.

“After working endlessly as a team to build the PCM UK brand, we have accumulated a number of key accolades while building a reputable brand delivering bespoke solutions for our customers and helping them on their digital transformation journey”, he wrote.

Mainframe skills crisis looms

A sudden wave of retirements has left the mainframe industry suffering from a skills shortage, according to figures compiled by LzLabs

Mainframe migration specialist LZLabs has carried out a global survey to get a clear picture of what is happening at a customer level and discovered that just shy of half of those responding saw the loss of skills to support applications as the main concern. 

Fortinet snaps up enSilo

Fortinet has completed its acquisition of endpoint security provider enSilo.

The cybersecurity firm will integrate enSIlo’s endpoint detection and response (EDR) technology with its own FortiSIEM product, FortiInsight user entity behaviour analytics (UEBA) features, as well as its FortiNAC network access control offering.

Intel unveils unified Partner Alliance

Chipzilla has announced details of its new Intel Partner Alliance, which it claims has been designed to enable and empower businesses to connect, and grow.

Launching in the second half of 2020, the Partner Alliance programme will unify the firm’s multiple existing initiatives into a single, integrated platform to help enhance the value, relevance and experience it delivers to partners.

Sharp teams up with BITVU on Screenspace

Sharp Business Systems UK announced a partnership with BITVU to resell its Screenspace digital signage solution.

Screenspace is a small form factor, Wi-Fi enabled Freedom media player, a CMS built on Amazon Web Services (AWS) that allows content to be easily uploaded, customised and displayed remotely from a computer or the Screenspace App for iOS and Android. Screenspace will be available on all of Sharp’s Professional Display models.