Category: News

AWS deepens Salesforce partnership

AWS has announced Salesforce will be offering AWS telephony and call transcription services with Amazon Connect as part of its Service Cloud call centre solution.

Patrick Beyries, VP of product management for Service Cloud said: “We have a strategic partnership with Amazon Web Services, which will allow customers to purchase Amazon Connect from us, and then it will be pre-integrated and out of the box to provide a full transcription of the call, and of course that’s alongside an actual call recording of the call.”

HPE announces new container platform product

Hewlett Packard Enterprise (HPE) announced its  Container Platform – an enterprise-grade Kubernetes-based container platform designed for both cloud-native applications and monolithic applications with persistent storage.

The big idea is that enterprise customers can accelerate application development for new and existing apps – running on bare-metal or virtualized infrastructure, on any public cloud, and at the edge.

Onecom partners with Highlight

Onecom has signed up with cloud-based network monitoring and reporting outfit Highlight to give customers full visibility into the performance of its network and application services.

Based in Hampshire, Onecom has a UK-wide network of regional offices with over 400 staff, serving more than 100,000 customers across the UK and internationally. 

Sophos warns of security risk awareness gap

There is a significant risk awareness gap between IT leaders like CIOs and CISOs who are charged with protecting the UK’s public sector organisations and their frontline IT teams.

A survey from Sophos said that some of these gaps have a direct impact on IT security. Among the most critical differences, a worrying 55 percent of public sector IT leaders believe their organisation’s digital data is less valuable than that of the private sector, despite the fact that they handle highly sensitive, confidential, personal, and government information.

Mimecast snaps up DMARC Analyzer

Mimecast swallowed the email security provider DMARC Analyzer to help customers tackle the threat of domain spoofing attacks.

The acquisition will enable customers to address threats at the email perimeter, inside the email network and beyond their immediate purview, ultimately reducing the time, effort and cost effects of domain spoofing, Mimecast said.

DMARC Analyzer offers Domain-based Message Authentication, Reporting and Conformance (DMARC) setup, management and analysis. By combining the solution with Mimecast’s defences, the firm says customers can now further strengthen their cyber resilience with robust visibility into attacks that defraud customers, suppliers and partners.

HP says no to Xerox

HP board of directors has unanimously rejected Xerox’s takeover offer but is leaving open the possibility of a merger with Xerox under different terms.

In a letter to Xerox CEO John Visentin made public by HP on Sunday, HP’s board said that it has reviewed the “unsolicited” takeover proposal from 5 November and “has unanimously concluded that it significantly undervalues HP and is not in the best interests of HP shareholders.”

“We have great confidence in our strategy and our ability to execute to continue driving sustainable long-term value at HP,” the company said.

Pure Technology has record revenue

Pure Technology has scored a record revenue of £33 million.

COO Cliff Fox said that its entry onto the Yorkshire Purchasing Organisation’s cloud and hardware frameworks and success on other frameworks as a key driver for growth.

“Historically, we’ve always had some public sector customers but we’ve never had any dedicated effort towards the public sector, and part of the strategy refresh in April was that we thought that it was time now for us to approach that with more emphasis”, Fox said.

Hyperscale Datacentre Market will grow by 24.25 percent

ResearchAndMarkets.com has added up some numbers and divided by them by its shoe size and reached the conclusion that the hyperscale data centre market will grow at a CAGR of 24.25 percent over the next five years.

In its report, with the riveting title “The “Hyperscale Datacenter Market – Growth, Trends, Forecast (2019-2024),” the outfit defined hyperscale datacentres as a facility owned by the companies to offer cloud spaces for cloud computing and big data storage. It has at least 500 storage cabinets covering 10,000 Sq. Ft of space and has over 5,000 servers connected with an ultra-high-speed fibre network and offers with infrastructural cost to the end-user.

Intelligent automation market to grow

The intelligent automation market is an area of growth waiting to be exploited by channel companies with their finger on the pulse, according to a report.

The Infoholic Research study with the catchy title “Global Intelligent Automation Market – Drivers, Restraints, Opportunities, Trends, and Forecast up to 2025”,  forecasts that the global market for intelligent automation will grow, owing to the increased need for the automation of various functions in hardware or software components.

Intelligent automation finds significant interest from all industries in different forms. There is an increasing requirement to reduce resources to carry out back-end processes. The trend of using various software bots for BPM and IT operation automation, along with factory automation, is driving the industries to focus on more automated operations. This is fuelling the intelligent automation market to grow at a CAGR of more than eight per cent to reach a revenue of ~$300 billion by 2025.

Wearables market picking up

The wearables market is picking up with more than half of consumers owning at least one wearable in the US, according to a new survey by business news and how-to site The Manifest,

More than 13 percent of people plan to invest in a wearable in the next year, demonstrating the growing popularity of fitness trackers and smartwatches.

The smartwatch market will only grow more competitive. Google recently bought Fitbit for $2.1 billion, bringing new opposition to a market currently dominated by Apple.

Zivver arrives in UK

Dutch email security firm Zivver wants to establish a UK sales channel to create its second business area.

Zivver has so far signed up VARs RnD Systems Integration and C-STEM, alongside distributor Progress Technology Services (PTS) to deliver its outbound email security solution. In Holland, the company has carved a niche for itself helping companies prevent data leaks linked to human error and helping to ensure compliance under GDPR.

CEO & co-founder Rick Goud (pictured) said a channel first system would work well in the UK. He said the outfit had gained credibility and was not just a startup.

Hybrid cloud architecture proving an easy sale

Enterprises plan to aggressively shift investment to hybrid cloud architectures, with respondents reporting steady and substantial hybrid deployment plans over the next five years.

Cloudy outfit Nutanix has released details of its second global Enterprise Cloud Index survey and research report, which states that the vast majority of 2019 survey respondents (85 percent) selected hybrid cloud as their ideal IT operating model.

Customers happier to talk to bots

A survey of more than 5,000 adults in six countries found that messaging and chatbots are becoming widely used, with nearly two-thirds of consumers worldwide saying they’d like the ability to message with brands.

LivePerson’s Consumer Preferences for Conversational Commerce survey looked at consumer attitudes and preferences around brand interactions, messaging, and chatbots. What’s more, the survey showed that as consumer interest in messaging increases, brands need to pay greater attention to conversational design — the ability to evaluate and optimise conversations — to meet customer expectations.

Cloud security spending in the US to hit $1.93 billion by 2021

Cloud security spending in the United States is expected to reach $1.93 billion by 2021.

In 2016, the US region spent $675 million on cloud security solutions in total, meaning it will triple in the following years.

According to PreciseSecurity.com the United States represents the leading cloud security spending region in the World, followed by the Asia Pacific with $638 million cloud security costs expected in 2021. With $573 million in expenses on cloud security solutions by 2021, Europe takes third place on this global list. In the same period, The Latin America region is estimated to spend $86 million on cloud security services.

Security outfit ZIVVER names UK partners

Dutch-founded data protection platform ZIVVER announced it has signed value-added resellers RnD Systems Integration and C-STEM, as well as value-added distributor Progress Technology Services, to deliver its unique outbound email security solution to the UK market.

The plan is to add more VARs before the end of the year.

ZIVVER is bringing its proven technology to the UK via a channel-first approach, helping government and enterprises to prevent data leaks due to human error; improve compliance (including GDPR) and save costs from ineffective communication via fax, snail mail and courier. Its unrivalled, three-in-one solution does so by securing outgoing emails and file transfers throughout the whole communications process, i.e. before, during and after sending.