Tag: Dell

Dell Precision M3800 workstation raises the bar

Dell logoDell has rolled out a new Dell Precision mobile workstation and it’s a very interesting piece of kit. Dell claims the new M3800 is the world’s lightest and thinnest workstation, which is hard to dispute as it weighs in at just 4.15 pounds and it’s a mere 18mm thick.

But the really good stuff is under the bonnet. It features a 15.6-inch IPS display with a staggering 3200×1800 resolution, or 205 pixels per inch. Only the Samsung ATIV Book 9 Plus and Lenovo’s new Yoga 2 Pro offer such a resolution on a Windows machine. The screen is tucked away under a sheet of Gorilla Glass and it has five-finger multitouch support.

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It’s got the brains to back it up, too. It is powered by an Intel Core i74702HQ processor and Nvidia’s Quadro K1100M professional GPU. It can be configured with up to 16GB of DDR3 and there’s no shortage of storage options, as it has two standard 2.5-inch bays and a mini-card SSD option.

The M3800 goes on sale November 14 in the US, with prices starting at $1,799. Not exactly cheap, but similarly specced products from Lenovo and Samsung don’t come cheap, either.

Intel’s Q3 shows a profit dip

Brian KrzanichA UK executive at Intel once pointed out to me that a billion of anything is a lot of something.

And Intel released its third quarter results late yesterday evening, turning in a net profit of $2.95 billion, down from the same quarter last year of $2.97 billion. The Q3 net profit is based on sales of $13.48 billion but turned in a gross profit margin of 62.4 percent.

Intel expects the fourth quarter to be flat, but claimed at an analyst conference after its results were released that there are signs of an uptick in the X86 market.

Its customers, including giants like Dell, HP and Acer, and industry analysts such as Gartner and IDC may beg to differ that the PC market is recovering.

Meanwhile the chip behemoth admitted that sales to consumers continued to be sluggish. Right now the firm’s strength seems to be in the server market, where margins are high.

Brian Krzanich, Intel’s CEO, needs to do something to address the company’s so far woeful performance in tablets and smartphones. Most handset makers use chips based on ARM technology which are far cheaper than Intel processors.

While Intel has been a leader in process technology, it is having trouble getting the right yields on 14 nanometre technology – and it admitted as much last night.

PC market continues to be weak

IDC graphIDC released figures estimating that worldwide PC shipments accounted for 81.6 million units in Q3 of 2013 – that’s a drop of 7.6 percent, compared to the previous year.

But IDC said it had expected a decline of 9.5 percent for the quarter.  It said that shipments were weak in the early part of the quarter but business buys and channel intake of Windows 8.1 based systems happened in September.

IDC said emerging markets continued to be weak, while the channel and vendors were stock heavy on Ivy Bridge systems and eroded by lower priced smartphones and tablets.

Upgrades from Windows XP boosted shipments in the enterprise desktop section.

Rajani Singh, senior research analyst at IDC, said that the US market hasn’t changed that much. There may be a small increase in the fourth quarter, he said. But that will be followed “by a challenging 2014”.

In EMEA the PC market continued to decline with weak consumer demand a shift to tablets.  The channel maintained lean inventories during the period.

The only bright light were “pockets of investments” despite companies still being reluctant to spend any money.

Lenovo is the top vendor and is expanding into the channel, while HP and Dell were numbers two and three.  Acer and Asus both were weakened by lack of spend by consumers. Asus doesn’t have a significant corporate user base.

Lenovo “at crossroads” in servers

lenovo_hqA report from Patrick Moorhead’s Moor Insights & Strategy has asserted that, although the server market is dominated by Dell, HP and IBM at present, Lenovo is well positioned to break out of the “other” category and start making a serious dent in market share.

Players like Cisco and Fujitsu, 4th and 5th in the server market respectively, could even be overtaken by Lenovo in the near future. But it has some hurdles to leap and if it is to do so, Lenovo will have to prioritise servers.

Looking at Lenovo’s Strengths, Weaknesses, Opportunities, and Threats (SWOT), it’s clear the company can compete on price and has a robust supply chain behind it. The company is leading in the growing China market, performing well with SMBs, and there remains a perceived tie with IBM when Big Blue sold off a chunk of its hardware.

However, Lenovo doesn’t offer cloud services or a complete product line outside of its home turf and is somewhat lacking on the ineternational enterprise stage. It has no small core direction, according to Moor Insights, a weak storage offering, and no apparent network switch or fabric offering.

Moor Insights & Strategy believes Lenovo will have the opportunity, although not without challenges, to pick up IBM’s x86 server business, which could address some of the above concerns. There is also a window for Lenovo to expand its SMB offerings within EMEA, particularly western Europe, where small to medium businesses are highly concentrated.

If Lenovo decided to buy IBM’s x86 business, Moor thinks it’s likely it’d go for the whole lot, while IBM could minimise damage to its own bottom line by maintaining blade IP, which it could then license to Lenovo. An acquisition would propel Lenovo to #3 in the server charts, way ahead of Fujitsu and Cisco, but the buy would have to be twinned with serious efforts to maintain previous IBM customers to prevent seduction over to rivals like HP or Dell.

Moor Insights suggests Lenovo focus on the cloud, where it is underrepresented, as well as building a portfolio it can extend to the large business market.  It must also underline its “message” – although it’s understood Lenovo performs well in client devices, the message is “not translating in the server market,” according to Moor. Lenovo needs to reinforce its position to potential enterprise customers.

Lenovo, the report says, is “at an interesting crossroads in the server market”. While there is ample opportunity for the company to really cement its position and overtake some of the competition, it will need to invest heavily.

“Lenovo has an opportunity to break out of its position and quickly move up in the market, as well it remains a company that could disrupt the market the way that Dell did years ago. But in order to do that, it needs to get into the market in a serious way,” the report concludes.

Dell attempts to clear the air on data laws

dellsig Dell SecureWorks has teamed up with European law firm Field Fisher Waterhouse (FFW) in a bid to dispel common myths about data protection laws.

A whitepaper looks at current laws and exactly how they impact security implementation in the EMEA region, as well as providing some pointers on using external Managed Security Service Providers (MSSP) for security.

Top myths, according to the report, are as follows: using a third party to process personal data isn’t permitted, transferring data outside the European Economic Area can’t happen, organisations can’t use cloud services for processing or storing personal data, and foreign security and law enforcement authorities automatically have access to personal data.

Data protection law, the report points out, applies almost exclusively to data controllers, meaning the office which decides why and how that data is processed. On the other hand there are data processors, for example, a person who processes that data on behalf of a controller, whether that’s an agent, contractor or service provider, without deciding why and how that data is processed.

Processors, Dell says, are not usually subject to European data protection law.

The ever expanding volume and types of cyber attack make it more difficult for companies to protect themselves. At the same time, laws governing how data is handled are becoming more strict. So it makes sense for organisations to use external security like MSSPs to make sure there is data compliance at the country level, the regional level, and global laws. Dell’s report argues how and why legislation supports these moves.

Stewart Room, partner at Field Fisher Waterhouse, said that compliance with security and data protection laws is vital – but some businesses are unsure of how to tackle the problem.

“It is no wonder businesses lack clarity as the requirements vary for different countries, within the EEA and globally,” Room said. “We have developed this whitepaper with Dell SecureWorks to provide guidance and reassurance for organisations and we have found that the laws in EMEA support the use of external providers such as good quality MSSPs which provide better data security because of their enhanced level of expertise, awareness and threat intelligence”.

The report is available on the Dell Secureworks website, here.

Dell won’t get back into smartphones

Dell logoLast week Dell helped spice up Intel’s IDF bash with a new 8.1 inch tablet, which brought back to life its Venue brand. Dell used the same brand to peddle smartphones a few years back, but eventually it pulled out of the insanely competitive smartphone market altogether.

With new Venue tablets in the pipeline, many wondered whether Dell would get back in the smartphone game as well, using the same resurrected brand. However, this seems highly unlikely.

In a recent interview with CNBC, Michel Dell said the company plans to focus on tablets rather than smartphones. He pointed out that Dell can still make plenty of cash selling servers and providing the necessary infrastructure and storage for mobile companies, reports Ubergizmo.

It seems like an honest approach. Dell would probably have a lot of trouble cracking the smartphone market, dominated by the likes of Samsung and Apple. At a time when the once mighty Nokia and HTC are struggling for scraps, deciding to move back into the same space would be difficult. Still, Lenovo is proof that it is possible.

Notebook shipments ramp in rollercoaster ride

ancient-laptopNotebook shipments appear to be recovering, albeit slightly, after several consecutive quarters of unparalleled awfulness. We are quite used to hideous numbers by now, but Digitimes Research  is reporting that notebook shipments of the top five brands grew by 22 percent, while the top three ODMs saw 11 percent of growth in August, compared to July.

HP saw the most growth, up 50 percent, while Lenovo and Acer saw their shipments grow by 25 and 20 percent respectively. Asus shipments dropped, while Dell’s appear to be stagnating.

Wistron outperformed other ODMs with 20 percent on-month growth in August, thanks to strong shipments from HP and Lenovo. Quanta and Inventec grew by more than 10 percent, Compal was saw some single-digit growth, while Pegatron’s shipments dropped due to lower orders from Asus.

A word of caution is advised. The upsurge has a lot more to do with seasonal trends than actual end-user demand. The notebook market still remains very weak and soft demand is expected over the next few quarters, if not years.

x86 revenues, market share down

8086According to the latest IDC statistics for EMEA, x86 server revenues are down 4.5 percent in Q2 2013, year on year.

x86 sales still held 71.3 percent of the total EMEA server market – a fall from 80.4 percent in the quarter before. The previous quarter saw a revenue decline of 1.5 percent. It’s not all doom and gloom: IDC’s Giorgio Nebuloni in the enterprise server group said product refreshes head for Q4 were the main reason for leaning on server spending for Q2, particularly in volume SMB.

IDC expects stabilisation for x86 spending next year, and perhaps some growth, with local cloud service projects and broader product refreshes contributing. But IDC also hopes for a “less negative macroeconomic scenario” – which is not entirely a given.

Mainframe performance did well for the quarter, however, with strong demand in western Europe – especially in the UK, France and Germany. Refreshes on previous generation mainframes helped, and IBM’s decision to release zEC12 in Q3 2012 helped.

“Mainframes are increasingly being deployed on Linux operating systems and high-availability needs remain a primary market engine in some industries,” IDC enterprise server group’s Beatriz Valle said.

In terms of vendors, HP was top for Q2 2013 – even with an annual revenue drop of 13.2 percent thanks to weaker demand for the x86 ProLiant servers. IBM was second, and Dell third, reports Digitimes.

 

Dell unifies software partners under PartnerDirect

Dell logoDell is making some changes to its PartnerDirect program by introducing four software competencies, plus new service and referral programs, to bring different specialties under one umbrella.

It’s possible for mixed hardware-software Dell partners to get Premier status through a mixed competency, and an advanced competency makes Premier available for partners who are in one line of business. Legacy North America and EMEA partners will now be rolled in from other, separate programs into PartnerDirect, as Kace, AppAssure and SonicWall were earlier.

Dell software partners can grab benefits through PartnerDirect with new paths to Premier status, as well as rewards for training and sales achievement and the usual tools like marketing tools to generate future leads.

Now security, systems management, data protection, and information management will all be rolled into the PartnerDirect program as a series of different competencies.

Dell’s director of Worldwide Channels and Alliances for Dell Software, Marvin Blough, asserted the importance of well trained partners, and noted that being part of a single program with a range of different offerings should help the company and partners.

The convergence is reminiscent of HP’s recent channel decision to reform the company through less disparate and bureaucratic channels, and streamline different segments under a single program.

IBM tops server charts, revenues fall

ibm-officeIDC’s latest worldwide server market figures are out, and IBM was top dog yet again despite a 10 percent yearly decline in factory revenue, and soft demand for System x and Power Systems.

Factory revenue overall worldwide decreased by 6.2 percent – but still netted $11.9 billion for the second quarter of 2013 alone. This was the second consecutive year of revenue decline as demand weakened in most regions around the world, while server unit shipments dropped 1.2 percent to 2.0 million units, the third consecutive quarterly decline.

Volume systems dropped 2.4 percent, while midrange system demand decreased a chunky 22.3 percent. High end systems decreased 9.5 percent.

HP was just behind IBM with 25.9 percent of the market. HP also experienced a 17.5 percent decline in factory revenue, as well as poor demand for the x86 ProLiant servers and continued declines in HP Integrity demand.

Dell came in third with 18.8 percent factory market share for the quarter, but factory revenues were up 10.3 percent compared to the same time last year, pitching Dell at its highest ever market share.

Oracle stayed at number four, holding six percent market share, with factory revenue decreases of 5.7 percent compared to the same time last year. Cisco was fifth with 4.5 percent share, but experienced a 42.6 percent yearly revenue growth, putting it above last quarter’s tie with Fujitsu.

IDC’s GM for enterprise platforms, Matt Eastwood, said: “Mainstream SMB and enterprise server customers around the world continue to focus on consolidation, virtualization, and migration initiatives aimed at increasing efficiency and lowering datacenter infrastructure costs. At the same time, challenging economic conditions are dampening demand for new IT projects necessary to grow the server market globally”.

“It is clear that the competitive dynamics in the server market remain fierce as the leading server vendors work to offset weak demand for generally higher margin Unix and blade servers with lower margin rack and density optimised servers,” Eastwood said.

Apple and Samsung lose ground on tablets

cheap-tabletsApple is losing ground on the tablet market, due to a drought of new products and more competition from the Android camp. However, Samsung is not capitalising on Apple’s woes and its sales are dropping as well.

According to Strategy Analytics, Apple sold just 14.6 million iPads last quarter, down 4.9 million from Q1. Its market share tumbled from 40.4 percent to 29.2 percent. Meanwhile its arch nemesis Samsung also suffered a hit. Its sales dropped by 700,000 units to 8.4 million units and its market share now stands at 8.4 percent.

Another report from Analysys claims that tablet sales in China aren’t growing nearly as rapidly as they did just a few months ago. Last quarter China gobbled up 3.58 million tablets, growing just 5.2 percent over the first quarter of 2013. Sales of Apple’s iPads were particularly hard hit, the research outfit reported.

Relative newcomers to the market like Acer, Lenovo, Sony and Dell are gaining ground. LG is gearing up to give tablets another go, following a dismal effort a couple of years ago. Then there are Chinese white-box tablets, heaps and heaps of them.

However, Cupertino’s troubles might be a thing of the past come Q4. The Church of Apple is widely expected to introduce new iPads as soon as next month and the hot iPad mini should get a Retina makeover. Apple’s current tablet offerings are showing signs of age and an update is overdue.

On the other hand, there’s really not that much hype this time around, iPads aren’t as fresh and cool as they used to be and getting people to upgrade from an iPad 3 or 4 won’t be as easy. They both have relatively speedy chips and a crisp high-resolution screen, so Apple will have to get creative, and it’s been faltering on that front for the last two or so years.

The iPad mini though desperately needs a sharper screen and a faster processor and a new high-res model should do very well indeed.

Dell includes channel in desktop-as-a-service move

Dell logoDell is looking to include the channel in its desktop-as-a-service (DaaS) strategy and it is about to offer two options for channel partners. The first one will be straightforward, much like the usual resale relationship, but a deeper approach will let the partners themselves “own” the customers, reports MSPmentor.

The cunning plan is that organisations will find it a lot easier to get into the DaaS business without the hassle of building their own infrastructure. Such an approach should appeal to potential providers, including telecoms, reckons Dell. So far the push will apparently be limited to the American market, where the service launched a month ago, in cooperation with system integrators MCPC from Ohio.

However, the model itself sounds relatively flexible and it should be relatively easy to expand. Dell Director of Sales Enablement Terry Vaughn said the company has already come up with a playbook for the service, which resembles a franchise model. Affiliate/referral margins are percent of revenue in a monthly recurring model, while the co-delivery model requires the partner to achieve Dell certification, but it also provides better margins of 15 to 20 percent.

“We know what we are selling this for direct in the market place, and we are holding the pricing consistent,” said Vaughn. He added that the approach is designed to avoid any channel conflict.

In addition, Dell is offering a free proof-of-concept trial for anyone willing to give the new DaaS strategy a go.

Dell to sell new Latitude ultrabooks, laptops

dell-latitude-7000-330pxDell has revamped its range of business friendly Latitude products, with a nice ultrabook on top. The Latitude 7000 is the new anorexic flagship, while Latitude 5000 and 3000 series products are designed with SMBs, education and small customers in mind.

The 7000 is quite a looker, a far cry from dull business designs of the past. The 12-incher is 20mm thick and it weighs just 2.99 pounds, which is not bad but it’s still a bit bulkier than the MacBook Air. However, unlike the Air, it is also available with a 14-inch screen, tucked underneath a carbon lid. All the usual business features are on board, like Intel vPro processors, TPM, optional fingerprint and smartcard readers, as well as NFC.

Battery life should be good, too. Dell promises up to 8.5 hours on a small three-cell power pack, which is pretty good. It can use existing E Docks as well as wireless WiGig docks. USB 3.0 and HDMI are on board as well. Although it’s thin and light, it is rather rugged and it complies with MIL-STD 810G.

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Base models ship with 1366×768 matte screens, but they are available with 1080p touchscreens, with a pane of Gorilla Glass on top. The 14-inch is available with a matte, non-touch 1080p panel. Both models ship with SSDs as standard, but the 14-inch version can also be ordered with a hybrid drive for more storage on a budget.

The entry level 3000 series and the mid-range 5000 series come in two sizes, 14 and 15 inches. They can also be ordered with touchscreens and due to their size they offer a lot more options under the bonnet, including discrete graphics, a bigger choice of processors, three different battery sizes and hard drives ranging up to 1TB, or SSDs up to 256GB.

Pricing starts at $599 for the 3000 series, but the sleek 7000 series is a lot pricier, starting at $1,049 in the US. There is still no word on 5000 series pricing.

Deal could kill any hope of Dell Chromebooks

Dell logoChromebooks are the new netbooks, but not the in the sense that they’ll go extinct over the next couple of years. They are dirt cheap, making them ideal for some niches and recent surveys indicate that Chromebook deployment in SMBs and even some bigger organisations makes a lot of financial sense.

On the other hand, Chromebooks could help PC vendors weather the storm as they complement proper laptops and to some extent tablets. HP, Lenovo, Samsung and Acer are already on board. Asus is rumoured to be working on Chromebooks as well, but what about Dell?

Dell doesn’t do Chromebooks and The VAR Guy reckons that there’s a good chance it won’t do any in the future, either. Dell is trying to go private, some shareholders don’t like the idea one bit and one particular detail could end all hope of Dell Chromebooks. If Dell does indeed go private, it will have to accept a $2 billion loan from Microsoft.

It is speculation at this point, but a $2 billion loan tends to come with some strings attached. Needless to say Microsoft has a vested interest in keeping Chromebooks away from mainstream markets and it already has a great relationship with Dell. In fact, Dell is one of the few PC vendors that did not try to expand into Android tablets. It does make tablets, but they run Windows RT and Windows 8 rather than Android. Its only foray into Android waters was the Ophelia, a thumb drive PC based on Android.

It’s quite a conundrum and it might get even worse. Chromebooks are just getting started and if HP, Lenovo and the rest of the gang start reporting positive sales figures over the next few months, pitchfork wielding shareholders could start demanding Chromebooks and Android gear from Dell. Lenovo is already making a killing on Android smartphones and tablets, Acer and Asus are also doing quite well, so why should Dell shareholders settle for anything less?

Dell profit falls by 72%

Dell logoDell has been in the news for all the wrong reasons lately. The company is embroiled in a protracted battle between CEO Michael Dell and celebrity investor Carl Icahn, who doesn’t want the company to go private. As a result of Icahn’s grandstanding, practically every Dell headline over the last few months had more to do about Icahn and his supporters than the company itself.

Business is not going well, but thanks to the mess, nobody seems to be paying much attention. On Thursday the company reported a 72 percent dip in quarterly earnings and flat revenue. The results were predictable, as practically every PC maker that’s not Lenovo is struggling.

Net income was $204 million, down 72 percent year-on-year. Revenue was flat at $14.5, but it still managed to beat Wall Street’s estimate of $14.18 billion. Dell’s net income was 25 cents per share, a penny better than expectations.

Last quarter Dell shipped 8.98 million PCs, down from 9.35 million a year ago. Dell still ranks as the third biggest PC seller with a 12 percent share. Lenovo and HP have slightly over 16 percent of the market each.

There were some bright spots, too. Enterprise computing revenue was $3.3 billion, up 8 percent year-on-year. Sales of networking hardware and servers were also up.

Ironically, the downturn could benefit Michael Dell in his ongoing row with Icahn. Icahn still insists that Dell is trying to buy the company for less than it’s really worth, but if the PC market keeps underperforming, Icahn might be about to run out of arguments.