Channel player Business Systems (BSL) has written a cheque for Acrinax and bought itself expertise around the contact centre as a Service (CCaaS) and workforce engagement management technologies.
The firm has also developed its own tool called Acrinax Chat, which is a real-time translation offering that is being used by its global customer base.
The deal will see the Acrinax managers Damian Bowen, David Baughan and Andrew Jacobs joining the BSL leadership team.
