Datech has launched an online service, called Renew Online, which enables reseller partners to provide a self-service option for end-user customers renewing their AutoCAD subscription licences.
The Renew Online function is designed to help partners automate their “tech touch” customers that have a very small number of AutoCAD licenses. Renew Online can be used by partners to drive a series of automated email reminders, highlighting the benefits and value of the software, and reminding them they are due to renew soon. End-user customers are able to update their AutoCAD licenses online and pay immediately using a credit card.
The company said that the idea is to make it easy and cost-efficient to maximise simple renewals.
Many of its partners have a number of AutoCAD customers who have only one or two licences.
