Author: Nick Farrell

Costa had “dreams they were clouds in its coffee”

Café chain Costa has signed up ANS to support its aromatic plans.

ANS will migrate Costa’s key systems into the AWS cloud which it claimed will assist the UK’s largest coffee chain to expand internationally while also improving customer experience and loyalty.

The coffee shop chain has 2,467 stores and self-service Express machines dotted across the UK and was acquired by Coca Cola earlier this year.

Japan Displays propped up by Ichigo

Japan Displays is to receive up to $829 million in investment funds from Ichigo Asset Management.

For those who came in late, the struggling smartphone display manufacturer has been a bit under the weather lately and had been seeking cash from its main customer — Apple.

The basic details of the deal see Ichigo join Apple and Taiwanese contract electronics manufacturer Wistron in bailing out the company.

The deal could mean that the asset management company will own more than half the company although that is still being hammered out.

Fraudsters may go low tech, warns Globaldata

As technology advances, fraudsters may move to more low-tech methods in the future, says GlobalData

GlobalData’s 2018 Consumer Payments Survey warns that no matter how complex a security system becomes, methods for hacking it will always find a way to catch up, but most payment companies today, whether it is banks, scheme providers or e-commerce players, are investing heavily in methods to make their users’ accounts and transactions safer.

“However, there is only so much safety that a complex password can offer. The fight against fraud in the future will be fought with machine learning, artificial intelligence (AI), blockchain and biometric login ,”according to GlobalData.

Catz stays sole Oracle’s CEO

Oracle Executive Chairman Larry Ellison said the software giant won’t hire a second chief executive officer to run the business alongside CEO Safra Catz, deciding not to replace Mark Hurd who died recently.

Initially, Ellison publicly mentioned two potential candidates — Steve Miranda, the company’s cloud applications chief, and Don Johnson, who leads Oracle’s cloud infrastructure business. Sources also mentioned three other possible candidates.

Ellison said last Thursday during a conference call with analysts there were no plans for having a second CEO and the company’s second-tier of executives, who are being groomed for future leadership.

Dropbox channel chief predicts better use of emerging tech

Dropbox Global Channel Chief Simon Aldous said that next year will see the hype of emerging technologies fall away and the channel better able to use and demonstrate their value.

He said that artificial intelligence and machine learning will continue to grab headlines and drive discussion, but many people are still unclear about what these will actually mean for their business.

“We all too often talk about amazing new technologies without framing them in the context of what it actually means for the user – be they a SoHo, SMB or large enterprise. Do they need voice assistants in the business before they have effectively installed more basic communications tools? Are they ready to leverage newer solutions that are increasingly being called for by customers? These are important assessments for businesses to make, and it will be those organisations and partners that take this approach to technology investments that will likely see success”, Aldous said.

TBSC signs reseller partnership with Grey Matter

The Business Software Centre (TBSC) has announced a reseller partnership with Grey Matter.

TBSC’s software asset management solutions help businesses simplify SPLA (Service Provider Licensing Agreements) reporting, optimise their Microsoft Office 365 subscriptions, and monitor app usage. Their products Smarter SPLA, Smarter 365 and Smarter App Inventories complement Grey Matter’s position as a Microsoft licensing specialist and Indirect and Direct CSP (Cloud Solution Provider).

TBSC  director Phil Hames said: “Grey Matter has strength as an industry-leading software solutions reseller, and we are thrilled here at TBSC to provide software asset management tools to offer support. We believe our solutions partnered with Grey Matter will become an effortless streamline for our business growth.”

Next year will be difficult for PC sales Context warns

The second half of next year will be pants for the PC channel according to Context analysts.

Apparently, this year was only much chop because the corporate market was strong, fueled by users looking to move away from Windows 7, and the consumer side remaining in the doldrums as users look to spend their money on other formats.

The support for Windows 7 switches off next month but Intel CPU delays have plagued the market all year and made it difficult for some users to make the switch to fresh hardware. That means the same conditions should play out for at least the first half of the year.

But Context thinks that demand to weaken after January and anyone hoping that the consumer side might kick into life and make up for the commercial declines is probably going to be disappointed with demand for desktops and laptops looking weak.

HP improves channel finance options

HP is expanding the finance options which will enable channel partners to encourage more deals to be signed off.

The vendor has renewed its partnership with HPE Financial Services but has also added DLL Group into the mix and indicated that it could well work with more finance players in local markets to provide greater channel coverage.

Deborah Baker, head of worldwide leasing and financing, HP, said that it wanted to help channel partners secure recurring revenue and offer competitive payment options.

“As HP becomes more aggressive in its shift to a services-led model, financing is a capability we are prioritising and integrating into more of our solutions. We strongly believe the more innovative our payment solutions are, the more likely we are to secure new business and maximise refresh opportunities,” she added that research showed that those resellers that adopted finance usually secured bigger deals from customers,” she said.

The channel can seize the opportunities of a multi-cloud/hybrid IT future

The general marching orders from business leaders to IT these days is lead them out of the data centre, according to Stuart Day, EMEA Director of Channel Sales, iland.

Day said most organisations now fully recognise the cost benefits and agility of moving applications and data to the cloud, trading CAPEX to OPEX expenditures through cloud subscription services. For the channel community, this means moving to an annuity-based revenue model, building out new types of cloud-based services that will replace large parts of their traditional on-premise business.

“Resellers need to reduce their reliance on traditional and shrinking business models, whilst building out and developing new value-add services. As more organisations explore the cloud, a stable and robust but balanced approach is required to best serve their needs,” Day said.

Keith White new head of HPE GreenLake

Keith White has been named as the head of HPE GreenLake – the newly-created edge-to-cloud platform-as-a-service business unit.

With more than 20 years’ experience at Microsoft, White played a key role in developing Microsoft’s end-to-end, go-to-market and cloud business strategy.

HPE said his most recent role as head of Intelligence Cloud, Worldwide Commercial Business, included playing a key role in driving significant Azure growth over seven consecutive years, HPE said.

White brings extensive experience in worldwide field sales and marketing, partner ecosystem development and business strategy leadership to his role, HPE said,

Cardiff University signs up with Circle IT

Cardiff University has signed a contract for a £15million partnership with Circle IT that will see a radical overhaul of the University’s network infrastructure and support services over the next ten years.

Following a procurement exercise, Cardiff University awarded the contract for the ten-year project to Circle IT, which is comprised of a three year rollout period and seven years’ support. The new network will support the University’s technological growth and accommodate new and existing technologies such as Artificial Intelligence and the Internet of Things. Once live, staff and students will benefit from major enhancements in data capacity, network resilience and experience, security and new integrated technologies.

The partnership will bring wired and wireless network access across Cardiff University’s 300 plus building campus – for staff and students alike – in what will be one of the largest Wi-Fi network deployments in Europe to date, encompassing some 11,000 wireless access points and over 1000 switches. The project will be completed in a co-sourced environment with several key vendors chosen to deliver datacentre networking, onboarding and other essential services.

Computacenter shows recovery

Computacenter is seeing the green shoots of recovery thanks to its US business.

The services giant stated that revenue and profitability “remain well ahead” of 2018’s figure on a like-for-like basis according to an unscheduled trading update for the 11 months to 30 November 2019.

It expects the full-year trading result for 2019 to be ahead of current market expectations which were assessed at being £136.2 million on 9 December.

The US business had “bounced back” in the second half of the year, with Computacenter praising its contribution to revenue growth.

Server market tanks

Beancounters at IDC have added up some numbers and divided by their shoe size and worked out that the global server market has tanked for the second consecutive quarter,

Both revenues and shipments have fallen in the third-quarter.  Revenues declined 6.7 per cent year on year to $22 billion while shipments were down by 3.7 per cent to just under 3.1 million units.

Despite the decline, it was still the second-best quarter of volume shipments in history, IDC claims.

IDC a senior research analyst in infrastructure platforms and technologies at Paul Maguranis said: “In fact, third-quarter 2019 represented the second-biggest quarter for global server unit shipments in more than 16 years, eclipsed only by third-quarter of 2018. While the server market did indeed decline last quarter, next-generation workloads and advanced server innovation keep demand for enterprise compute at near historic highs.”

Justine Harris joins Datto

Datto has appointed Justine Harris as new Sales Director, UK & Ireland.

Justine joins Datto from Vodafone Business in the UK, where she was Interim Head of Global Sales, Cloud, and Security. Prior to that, Justine held the role of Regional Vice President EMEA at Akamai Technologies, responsible for strengthening Akamai’s channel ecosystem and enabling partners to deliver greater value to their customers.

Justine has extensive experience from senior sales positions at CA Technologies, where she developed and delivered sales and go-to-market strategies for CA Technologies’ service provider and cloud solutions, both across EMEA and worldwide.

At Datto, Justine will oversee the expansion of the UK and Ireland business. This includes building strong and successful relationships with existing and new partners in the Datto community and enabling MSPs to unlock new business opportunities

UK IT distie channel founder dead

David Phillips, one of the founders UK IT distribution has died, he was 74.

He led Northamber during the channel’s heady days and when margins were slashed.

Geoff Walters, acting chairman of Northamber, said that the business had been touched by the news and sympathies had been passed to David’s wife and children.

“We were extremely saddened to learn of the passing of David.  Everyone at the Company acknowledges the significant contribution David made to the development and leadership of the Company since he founded Northamber in 1980.  Our thoughts are with David’s family at this difficult time,” he said.

Jared Cary, who worked at Northamber for several years before joining IBM wrote that Phillips launched so many careers and although he divided opinion and said it as he saw it he helped him tremendously.