Author: Andrea Petrou

Qualcomm raises 2013 outlook

snap dragon Qualcomm has posted  strong quarterly results for the beginning of 2013, which have led to the company raising its revenue and earnings predictions for the upcoming year.

The chip company said saw its net income grow by 36 percent for the first quarter fiscal 2013,  hitting $1.91 billion, while revenues totalled $6.02 billion, up 29 percent year-over-year.

Qualcomm chief exec Paul Jacobs put the results down to a “growing global demand for smartphones” and the company’s portfolio of 3G and 4G LTE processors.

He added that the company’s broad licensing partnerships and “extensive chipset roadmap”, including its new Qualcomm Snapdragon 800 and 600 processors, had also attributed to the growth.

Revenue from licensing fees grew by 20 percent to $1.82 billion, while equipment and services sales rose by 33 percent, generating the company $4.2 billion.

As a result of the stronger than anticipated results, the company said that it is adjusting its full year outlook from a previous revenue prediction of $23.4 billion to $24.4 billion.

Qualcomm also made some announcements regarding its senior level staff.

In a separate statement Qualcomm said that it would be saying goodbye to CFO William Keitel, who it retiring after 11 years at the post.

Keitel, who will step down on 11 March, will be replaced with George S. Davis, who is currently executive vice president and chief financial officer of Applied Materials.

VIP Computers shirks “rough conditions”

VIP_square_CMYK Despite “rough conditions” in the channel, VIP Computers has said it will continue to push on with its channel strategy and look to hire more senior management in the future.

Speaking with ChannelEye, the distie said channel partners will also continue to see support.

The comments follow an announcement earlier in the week where it said it had appointed two new team members, showing that even in times of economic hardship it continued “to buck the trend”.

The appointments follow the company gobbling up sister company Realtime and unveiling a £1.6 million warehouse expansion.

Frazer Hamilton joins as a product manager and it is hoped his previous record of dealing with major accounts such as Samsung, Sony and LG where he had a similar role within the distribution sector, will help boost business at VIP.

Also joining the ranks is Amanda Baxter, who has taken a position in the company’s accounts department after working for businesses such as Morrison’s and Yorkshire Bank.

“These two new appointments are fully in-line with our plans moving forward,” a spokesperson said, speaking with ChannelEye.

“The appointment of Fraser to look after 600 products was vital for VIP to continue its focus on components and deliver on two key areas for the business, focus and flexibility. Having Fraser in place gives us the focus we need for this product sector, but also much needed flexibility to deliver what our vendors and customers need.”

The spokesperson added that channel partners will be given the “support they need” to get products out to end users.

Speaking about its future, VIP hinted that it would be hiring again in the coming months as well as branching out other parts of its business.

“We will continue to bring on product managers as we expand our vendor base in the PC gaming peripherals market,” it said.

“We’re also continuing to keep a close eye on the cloud services market and will be appointing employees to this market once we have determined a clear route to market for our existing channel partners.”

Half of businesses to get Facebook style not working by 2016

gartnerHalf of large enterprises will have an internal social network, similar to Facebook, by 2016, Gartner has claimed.

Although 30 percent of these firms will consider this medium as essential as email and telephones, Gartner also claims that through 2015, 80 percent of social business efforts will not hit the high levels required to make this a reality, as a result of inadequate leadership and an overemphasis on technology

According to Gartner, using Facebook-like enterprise social not-working software for communication has several advantages over email and traditional collaboration methods. The analyst house said this is because software enabled information and events that are traditionally sent in emails can instead be turned into conversations and logged onto one system that everyone can see.

To ensure that businesses made the most of this, Gartner said head honchos must shift their thoughts away from deciding what the best communication technology is and instead focus on how to implement and understand how social networks work – and how they can be integrated into companies.

Currently, businesses are stifled because there is too much focus on content and technology, and not enough focus on leadership and relationships.

By 2017, Gartner expects to see companies offering social networking with gamified features – possibly rewarding employees through the social networking on a mobile or PC platform with work incentives.

VMware to fire and hire staff

fireVMware has become the latest company to announce that it will be slashing jobs.

VMware, which reported revenue growth of 22 percent for 2012 compared to 2011, raking in around $4.61 billion, said that it would be handing around seven percent of its 13,800 staff their pink slips as part of a restructuring effort.

The announcement was driven by a slowdown in its 2013 earnings predictions,

However, it said it plans to hire in other areas.

Speaking with analysts, VMware chief exec Pat Gelsinger said a lack of government spending, plus increasing competition from the likes of Microsoft, meant that the company had to focus on specific products and geography.

This means taking away a focus on areas such as its online presentation software, SlideRocket and looking more at software-defined data centres and hybrid cloud services. Translated, this means VMware will slash 900 jobs in areas that are not profitable, where it hopes to save roughly $20 million for the first quarter of 2013.

Gelsinger did say that 1,000 jobs should be created by the end of the year as the company keeps up with competitors in its new focus areas. He said the company will shovel talent into the new roles, which support “growth opportunities” as well looking for new recruits in these areas.

The announcement comes after security software firm Symantec admitted it would be culling management jobs to save cash.

Symantec swings axe at management, plans to rely on resellers

axeSymantec has said it will be culling management jobs as it tries to reorganise its business and save money.

Despite the company announcing a four percent  rise in its fourth quarter profits, at $1.79 billion, CEO Stephen Bennett said he was unhappy with the way the company’s management is run.

He said in previous restructuring exercises Symantec had targeted front line employees and spared the jobs of higher level staff. This meant that the company was left with “too many” layers of management, which wasn’t beneficial.

Speaking to the Dow Jones, Bennett said the axe would swing on three separate occasions, and by the end of June there would be fewer bigger jobs within the sales and  marketing sectors. The company also plans to merge some product lines, which could suggest the axe grinding here, too.

Although he did not divulge how many pink slips will be issued, he admitted the company had saved around $275 million of its budget for severance pay, which the Dow Jones reported could mean 1,500 layoffs, based on the company’s past severance spend.

Bennett said the company will rely on resellers to help it sell consolidated product lines.

However, he hinted that, as a result of a smaller product portfolio, partners could also eventually be reduced.

Magor Communications intros cloud partner programme

clouds3Magor Communications is set to launch the first phase of its new Stratus Partner Programme at a conference later this week.

The visual collaboration company will use the Integrated Systems Europe (ISE) conference, which kicks off Jan. 29 in Amsterdam as the mouthpiece for the new initiative, which is claimed to help resellers offer their customers “alternatives to traditional video conferencing.”

The Stratus service is said to work differently from other products as it uses software architecture to apparently allow users to engage and interact on any device.

As it runs through the cloud, the company says there are more opportunities for partners who will be able to leverage the cost reduction of cloud deployment and support many creative use cases for video to their customers.

At ISE the company will be on the search for new partners who are looking at new revenue opportunities. In return the company claims it will give those who join up access to a variety of options for billing, endpoint monetisation, vertical product development and “other benefits.”

ChannelEye will be attending the event and giving you the low down later in the week.

New generation Intel ultrabooks set to drive SSD growth this year

ssdA new wave of low-cost and attractive Ultrabooks could help double shipments of solid-state drives (SSDs) this year, IHS iSuppli has said.

According to the analyst company’s Storage Space Market Brief worldwide SSD shipments are set to rise to 83 million units this year, up from 39 million in 2012.

Shipments are set to continue to rise 239 million units in 2016, which the company said amounted to around 40 percent of the size of the hard disk drive (HDD) market.

SSDs can serve as an alternative to hard disk drives in personal computers and work by storing data using NAND flash memory semiconductors rather than through traditional rotating media.

In its report, IHS looked at traditional solid state drives in both the consumer and enterprise segments, as well as cache SSDs that along with an HDD component make up a composite storage products such as those found in Intel’s Ultrabooks.

The company said that Ultrabooks had played a part in the slump of SSDs last year. It said that despite SSD shipments rising by 124 percent, growth  had fallen short of expectations because sales faltered – due to poor marketing, high prices and a lack of appealing features.

It said the future depended on the new generation of Ultrabooks, which if, as predicted, take off this year, will see the SSD market growing at robust levels.

Intel, which has been plagued by poor Ultrabook sales despite all of its bluster, is still trying to break into the market, introducing a new range loaded with Windows 8 and Haswell microprocessor architecture.

However, other factors are also involved when it comes to the SSD market, with IHS pointing out that average selling prices for NAND flash memory have come down, in the process establishing new price expectations.

The lower prices are attracting deal-seeking consumer enthusiasts, as well as an increasing number of PC manufacturers that are now more willing to install the once-costly drives into computers.

Over in the enterprise sector, SSD use is also growing as a result of product introductions from major vendors and startups.

Ingram Micro makes changes to top level staff

IMIngram Micro is making some changes to its employee and portfolio line up.

Over the week the distie has announced a range of movers and shakers within its senior management level.

Yesterday it said it was saying goodbye to its executive vice president and chief information officer Mario Leone who was leaving the company at the beginning of March.

The company is yet to announce a successor for Leone who had been at the firm for four years, however, has said that while it looks for a suitable candidate Nimesh Dave,

Ingram Micro executive vice president, global business process and cloud computing, would step in and take responsibility and oversight of the company’s worldwide information and business systems.

And it seems the company is also making some top level changes over in North America with the news that it has promoted Kirk Robinson to senior vice president, Commercial Markets and Global Accounts for this region.

The promotion will mean that Robinson who has been with the company for 20 years, will now oversee ownership of the distributor’s global accounts and supervision of additional strategic key business units. He will also be responsible for managing the business leaders responsible for Ingram’s SMB, public sector and VAR business units.

Singing his praises the company said throughout his career with Ingram Micro, Robinson had made a “notable impact” on the success of its sales teams and was responsible for leading key initiatives including the launch of the distributor’s proprietary Business Intelligence Centre in 2009, which had “since grown into one of the company’s most valuable service differentiators.”

It added that under Robinson’s leadership, the commercial markets division and its SMB business unit had “reached record growth rates” and enabled hundreds of new channel partners.

Robinson joined Ingram Micro in 1993 as a sales representative and worked his way up to sales director. In 2003, he moved into the marketing department as senior director, channel programs and in 2004 he was promoted to customer and solutions marketing vice president. In September 2006, Robinson was named vice president of North America channel marketing. Then, in May 2010, he was appointed vice president of VAR sales, market development and business intelligence. Shortly thereafter, Robinson became the vice president of Ingram Micro’s US commercial markets business.

But it doesn’t end there, as well as promoting and losing staff, the company has also said that it will be making bigger moves in the physical security marketplace,  announcing that HID Global’s secure identity products will now be available to its US channel partners through the Ingram Micro North America Physical Security Business Unit.

The company said it had added this as security threats became more complex and business needed more robust services. It added this presented a growing business opportunity for channel partners specialising in this space.

Gartner: Cloud providers need to look at security services to survive

cloud 2Cloud providers must look at offering robust security options to ensure they stay ahead of the game, Gartner said.

Rubbing its crystal ball, the analyst company has gone as far to say the US government could declare cloud services as a critical national infrastructure, as a result of expanding public clouds, along with the ever-persistent threat on private and public sectors’ infrastructures.

It said that in the future this could mean that future network security is based increasingly on virtual security appliances.

By 2016, Gartner said public cloud infrastructure will include and be mandated to critical national infrastructure regulations by the US. It said that this is a result of the economic downturn, with governments continuing to sniff out ways to reduce their IT operating expenditures, eliminate duplication across their IT organisations and optimise their compute resources, making cloud deployments an attractive option.

Apparently several key governments have created initiatives for the adoption of cloud-based services, however, Gartner pointed out that they are yet to see any negative impacts from the technology. Disruptions, brought around by attacks on cloud service providers, were minimal.

By 2015, 10 percent of overall IT security enterprise product capabilities will be delivered in the cloud.

However, Gartner warned that as the economy becomes more dependent on the cloud, the threats against these networks would grow, eventually impacting national security.

The company is advising security providers to prepare their technologies to address potential mandates for critical infrastructure protection of public cloud environments.

It warned that those who lag behind with their security could face difficult sales and be squeezed out of the market by cloud providers who had threat management processes in place.

Growth rates for cloud-based security services are set to overtake those of traditional on-premises security equipment over the next three years with operational cost reduction, flexibility of deployment across multiple IT environments, and fast implementation and product updates among major factors driving demand.

Gartner also pointed out that as cloud matures, security offerings will also evolve, with data loss prevention, encryption and authentication all becoming must-have services offered alongside the cloud.

As new players establish themselves with innovative offerings, existing companies will look to acquire them to expand their portfolios with new capabilities and remain competitive.

Phones 4U gets ads banned by watchdog

phonesPhones 4U has earned itself a ban over two adverts after the Advertising Standards Authority  (ASA) described them as “misleading”.

The retailer fell foul of the toothsome watchdog after people complained that its “upgrades 4u and u and u” ads, aimed at trying to show that people could upgrade with the retailer on any network and not the one they were signed to, were misleading.

They said that  the claims didn’t apply to customers on all networks, including Three and Tesco mobile, as the voice over in the comical broadcast ads suggested.

Both ads  focused on a range of “comical characters”, being told they could upgrade their phones despite their traits.

The voice over said:  “Listen up you lot. You can upgrade your phones at Phones4U”. The ad featured a number of characters with a range of habits such as smelling of fish, keeping a lot of cats and wearing gilets. The voice-over indicated that they could all get upgrades saying “Upgrades for you and you and you at Phones4U”. The on-screen text stated “T&Cs apply”.

In the second ad the voiceover said: “Listen up you lot. You can upgrade your phones at Phones4U.” A woman asked, “I’m scared of long-term commitment. Can I?” The voice-over replied, “I hear you lady. With our exclusive jump contract you could update your phone every 6 months … Upgrades for you and you and you at Phones4U.” The on screen text said: “T&Cs and exclusions may apply”.

When questioned by the watchdog, Phones 4U tried to plead its innocence, telling the ad police that the purpose of the ads was to tell customers that it was possible to upgrade their handsets at its shops. It said there was a common misconception that this could only be done with an existing network provider and that it aimed to show that it offered upgrades on the majority of network providers, even if the customer did not originally get the handset or contract from its stores.

However, the shop chain acknowledged that some networks such as Three and Tesco Mobile were not partnered with it, and so customers of these networks would not be able to upgrade. It said that it had covered itself against this claiming that its  “T&Cs apply” text showed there were exclusions, as well as offering further literature on its site to back this up.

However, the ASA remained unimpressed, claiming that the content in the ads suggested that everyone could upgrade as a result of the characters used. It said that while some customers would understand “upgrade” as meaning a new phone, they may not have expected to change networks to do so. And while Phones 4U had tried to cover its back with the on screen text referring to T&Cs, the ASA wasn’t convinced these made it clear that it was only possible to upgrade on certain networks.

As a result the company was ordered not to show the ads again in their current form.

However, the ruling is probably a drop in the ocean for the chain which yesterday announced that it would be expanding its services to the mobile network industry.

The company said it plans to launch its first mobile network –  “Life Mobile” – which will run as a mobile virtual network operator on mobile operator EE’s 2G and 3G spectra when it launches in March.

High street footfall drops

highShoppers on the UK’s high street are continuing to decline, recent figures from the British Retail Consortium have shown.

One retail analyst has suggested the drop is partly thanks to a vicious cycle, where stores are forced to focus on their online efforts – but neglect shop fronts as a result.

The British Retail Consortium (BRC) released figures showing that shopper numbers had fallen by 1.2 percent in December, compared to the same time in 2011.

Shopping centres reported the greatest fall with a 2.8 percent decline, followed by out-of-town retailers, with a one percent fall, while high street locations saw footfall stumble by 0.5 percent.

The BRC said that the decline for the month as a whole came despite a rise of 7.5 percent in shopper numbers in the immediate week before Christmas.

The figures coincided with data released by the Office for National Statistics last week, which found that, although UK retail sales grew 0.3 percent in December, this figure was the lowest rise on record since 1998.

Patrick O’Brien, a retail analyst at Verdict, said there are a number of factors at play.

“Some shoppers stay away by online shopping, and this has let to retail chains investing less in their stores which in turn has made them less attractive creating a vicious circle,” he said, speaking with ChannelEye. “As a result, some high streets are looking very shabby indeed, and shoppers are tending to make one big trip to destination shopping centres such as Westfield Statford instead of several trips to the high street.”

Co-op Group hit by job cuts, scrapped IT system

Co-operative_headquarters_manchesterIt’s been a bad week for the Co-operative Group, with stories of job cuts and full-year profits almost written down to nothing.

The sorry story starts with the Co-operative’s banking arm, which reportedly spent its money on an IT system that could be scrapped. Sources told the Times that the cost of doing this could set the bank back by  £200 million – almost the cost of its full year profits.

The company had taken on the Finacle IT platform upgrade project in 2009 as part of  a £700 million integration programme linked to its partnership with the Britannia Building Society.

However, it has since had second thoughts about the system following a potential purchase deal of 632 branches from Lloyds Banking Group.

If the buy goes ahead, according to the Times, the Co-op will scrap the system and instead adopt the infrastructure currently used by Lloyds. This could land it with a huge hole in annual profits, which are set to be announced in mid-March. Last year’s earnings by the bank stood at £201 million.

A section of its retail arm is also struggling.  According to the BBC, the company has announced that 338 jobs could be slashed in the Midlands after plans to close its Fashion and Home department stores.

The announcement comes after the group reported “substantial losses,” and “changing retail behaviour” at its department stores in Derby, Ilkeston and Chesterfield, in Derbyshire; Coalville and Wigston in Leicestershire; and Stafford.

However, the Group said it will try to turn some of these stores into different entities, which could help keep job losses to a minimum.

UK business head honchos to seek new ventures in 2013

officeAlmost a third of British business decision makers want to jack in their jobs for new challenges and more money, a survey has found.

According to AGM Transitions, of the 100 people asked, 31 percent said they were likely or very likely to seek out a new career this year. Money was the main driver to a change, with 37 percent citing this reason, while just under a fifth said they wanted a new challenge.

However, in the current economic climate only 37 percent said they were confident about securing a new role.

Of those hoping to move on, half said they would be turning to job websites, while just over a third said they would rely of newspaper adverts.

A further third said they would use existing business contacts, while the same proportion said head-hunters and recruiters would be their new best friends.

Despite social media increasingly being used for business networking and research purposes, 67 percent still do not use social media to promote or market themselves in the industry.

Finding the right opportunity was the most daunting aspect of changing jobs, with 40 percent admitting to this, while 23 percent said they feared change.

Cloud Distribution moves to change Value Added Distributor status quo

cloud1Cloud Distribution has hired start up guru Adam Davison in a bid to give its Value Added Distributor competitors a run for their money.

The company claims that other firms offer little or no support to as yet “undiscovered” vendors that have the potential to disrupt the UK market’s status quo.

It claims its new weapon will help it  search out next generation networking and security vendors, which will complement its portfolio of disruptive technology products.

Davison has been appointed to seek out companies wishing to bring innovative networking and security technology solutions to the UK. The company boasts it’s best placed to offer these firms the best foothold as understands the market and “delivers real value-add.”

Davidson’s team has, according to the company, already begun to develop tools for the channel, which will help launch these products to the market. These include tailored vendor support launch packs, bespoke sales training, pre-sales and technical training, a virtual marketing team and an end user pipeline generation platform.

Apparently these have all been created to help VARs get up to speed with the new products and grow a network of qualified opportunities.

Adam Davison says he has first-hand experience of what it’s like as a start-up trying to break through.  He added there was a real need for a “next-generation distributor” who was willing to put “evangelistic effort into less well-known, but high value proposition vendors.”

Adam’s appointment follows a series of new hires as Cloud Distribution expands and develops its team which has included James Ball, Technical Manager and Tracey Hannan, Sales Manager for the new Northern office.

OLED and LCD patent pecking set to continue

fightLow profits within the LCD market born from cooperation between tech companies, will lead to a continuous spree of patent spats, an analyst has warned.

The comments from Bob Raikes, principal analyst  at Meko, come as yet another two companies went to war late last week over patent infringement claims. This time it was Samsung who went after its rival LG, filing a suit and seeking invalidation of its patents on LCDs.

However LG was not blameless in the spat, kicking off the fight last month when it raised  three patent infringement claims on LCD technologies against Samsung. In court documents filed last month in the Seoul Central District Court  LG pointed the finger at its enemy, claiming that the Samsung Galaxy Note 10.1 infringed on three different patents related to LG’s In-Plane Switching (IPS) technology.

This led Samsung to retaliate with a an intellectual property tribunal, where it moaned to the court that three LCD patents held by LG Display were invalid as a result of existing patents on the same technology.

The spat is just one of many to come from tech companies with patent infringement claims been thrown about left, right and centre.

Samsung has had its fair share, going to war with LG in the past as well as well publicised disputes with Apple in the US.

However, it seems the war within the LCD and OLED markets may continue.

“The period of the development of LCD has been a period of cooperation and
competition,” Mr Raikes told ChannelEye.

“Basically, everybody uses very similar technology, materials and equipment. As a
result the industry grew very quickly and costs came down very rapidly. However, nobody made any money.

“For OLED (and there are no other technologies currently on the horizon),
the companies are trying to make profit, so there is relatively little cooperation. They know this is going to be slower, but they don’t want a repeat of the financial mess that the LCD industry is in.

“LG and Samsung use different technology, materials and manufacturing
techniques and equipment. Sony & Panasonic & AUO are collaborating on parts
of the technology, but only parts. They use different materials and techniques to the two Koreans.

“All of them will fight over who is doing what to try to protect their uniqueness.”