Tag: Zoom

IDC claims coronavirus created a Unified Coms boom

Posted on October 5, 2020 by - News

The coronavirus pandemic has fuelled a boom in the use of unified communications and collaboration (UCC) tools according to beancounters at IDC.

IDC numbers covering the second quarter revealed that worldwide UCC revenue increased by 25.1 percent year over year (YoY), and 12.4 percent quarter over quarter to $11.5 billion in the second quarter.

Tools that could help workers continue to be secure and productive at home were some of the largest growers in terms of revenue. IDC broke down the categories to reveal that the UC collaboration market, which includes video-conferencing software and cloud services, produced a 46.9 percent increase in revenues. The managed/hosted voice/unified communications-as-a-service (UCaaS) market also improved by 20.4 percent YoY, and enterprise video-conferencing systems were also up by 21.5 percent.

IP telephone and on-premise UC systems segment delivered a 21.8 percent decline in the second quarter.

UK government departments still go Zoom

Posted on June 29, 2020 by - News

Major government departments have bought more than 700 Zoom video conferencing licences during the COVID-19 outbreak and 41,300 new laptops, tablet computers and mobile phones to help staff operate remotely.

Government and parliament were told by the intelligence agencies two months ago not to use the videoconferencing service Zoom for confidential business, due to fears it could be vulnerable to Chinese surveillance.

The quiet warnings to limit the technology came after the cabinet had used Zoom to hold a well-publicised meeting at the end of March, a decision that was defended at the time as necessary in “unprecedented circumstances”.

Zoom gets a rush from Big Blue’s Watson

Posted on March 15, 2018 by - News, Products

Sherlock-Holmes-and-WatsonZoom Video Communications has announced that IBM has embedded Zoom video meetings into IBM Watson Workspace Plus.

Zoom has worked with IBM to develop the ability for any Workspace Plus user to escalate their chats to Zoom video meetings with a single click to the Workspace interface. IBM will embed and sell Zoom’s video communications service as the video component of Watson Workspace.

The first collaboration solution of its kind built with Artificial Intelligence at its core, Watson Workspace Plus is designed to reduce the noise around communication through natural language processing and machine learning.

This collaboration platform is enhanced by Zoom’s video meetings. By using Zoom with IBM Watson Workspace Plus, enterprise knowledge workers gain:

  • HD video conferencing and screen sharing with integrated audio1:
  • 1 to up to 200 video participants (several meeting capacity options available)
  • Cross-platform collaboration across mobile, desktop, and conference room devices via Zoom
  • Collaboration features such as co-annotation, whiteboarding, and remote control
  • Watson Workspace Plus, featuring the Zoom SDK integration, will soon be available to IBM customers.

Zoom product manager head  Oded Gal said that  Zoom is focused on creating smarter, frictionless meetings for its customers.

“We’ve found a kindred spirit in IBM, with their focus on intelligent collaboration. The combination of our two services allows users to chat, meet, and collaborate with their teams faster and more effectively than ever before.”

IBM Collaboration Solutions general manager Bob Schultz said that to create a full digital workplace for users: “IBM and Zoom are joining efforts to simplify collaboration around the world. From having a quick text chat to engaging in a video conversation, Watson Workspace Plus capabilities allow everyday tasks to be consolidated into one platform so employees can focus on business priorities.”