Vonage has announced that healthy recipe box company, Mindful Chef, has chosen the Vonage Contact Center to better serve its customer-base following a 452 percent increase in customers.
With more than 123,000 customers, Mindful Chef delivers pre-portioned ingredients and fresh meat, fish and produce sustainably sourced from small British farms. Mindful Chef lets customers cook nutritious meals in under 30 minutes with a weekly recipe booklet, it is claimed. The increase in customers since the end of March 2020 in the recipe box market saw unprecedented demand amid the COVID-19 pandemic.
Following a market evaluation, the UK-based company selected the Vonage Contact Center to help manage its increase in enquiries and enhance engagement with customers, driving a better overall experience.
