Infinity Group has acquired RedkiteCRM, one of the few Microsoft-focused Housing Management System providers serving the social housing sector.
RedkiteCRM provides deep industry expertise and dedicated IP catering to the unique challenges faced by housing associations managing tenant communications and operations.
In a match with Infinity Group, all their tailored solutions are built on Microsoft Dynamics 365 Customer Experience, CRM, Business Central and Power Platform.
The acquisition sees Infinity Group grow to 150 full-time employees while expanding its customer base and capabilities to deliver hyper-focused solutions to the social housing sector.
These include digitising communications and automating processes across damp and mould, rent arrears, rent accounting, compliance, allocations, repairs, fire safety, customer services and asset management. It also provides a single source of reporting for all interactions.
