Tag: HP

Supply chain standard aims to eliminate counterfeit gear

server-racksCounterfeit iPhones, sunglasses and handbags have been around for years, but so have counterfeit IT products, and they tend to be a bit more dangerous and costly than a fake Gucci bag crafted from genuine imitation faux leather.

The Open Group has published a new technical security standard with the aim of improving supply chain safety and weeding out counterfeit products, or gear that has been tampered with. The Open Trusted Technology Provider Standard (O-TTPS) is a 32-page document containing a set of guidelines, requirements and recommendations that should mitigate the risk of acquiring counterfeit products, or products that were “maliciously tainted.”

The standard is being backed by the likes of IBM and Cisco. It should address concerns raised by governments and the US Department of Defense, which tends to be rather picky when it comes to networking gear. Junipar, Huawei, EMC, Raytheon, HP, Microsoft, the NSA, Booz-Allen Hamilton, Boeing and NASA are also on board, reports Network World.

It is still unclear when the group will start issuing accreditations, or how it plans to go about it, but the backers feel that the IT industry should get acquainted with the new standards. With such high profile names on board, the industry should listen closely.

Big outfits are expected to embrace the new standard first, but in doing so they will also reduce the risk for smaller businesses. Still, the best way of steering clear from dodgy routers and switches is to simply avoid buying gear from unknown companies altogether.

Windows 8 drags down PC sales

Windows-8The first quarter of 2013 was the worst for PC sales since 1994, IDC said.

In its Worldwide Quarterly PC Tracker, the company pointed the finger at Windows 8 disrupting the market amongst tough trading conditions, reporting that shipments totalled 76.3 million units in the first quarter of 2013, a decline of 13.9 percent compared to the same quarter in 2012.

The dismal figure was also even worse than the forecast decline of  percent 7.7 percent IDC had predicted, with the company adding the extent of the year-on-year contraction marked the worst quarter since it began tracking the PC market quarterly in 1994.

The results also marked the fourth consecutive quarter of year-on-year shipment declines.

Despite some mild improvement in the economic environment and some new PC models offering Windows 8, PC shipments were down significantly across all regions compared to a year ago.

IDC said fading Mini Notebook shipments had also taken a big chunk out of the low-end market while tablets and smartphones continued to divert consumer spending.

And it seems innovation has also hindered rather than helped the PC industry with IDC pointing out that efforts to offer touch capabilities and ultraslim systems have been hampered by traditional barriers of price and component supply, as well as a weak reception for Windows 8.

It added that the PC industry was struggling to identify innovations that made PCs stand out from other products and encourage people to buy.

The Windows 8 launch was blamed partly for the huge decline with Bob O’Donnell, IDC Programme  Vice President, Clients and Displays claiming it  not only failed to provide a positive boost to the PC market, but had also slowed down the market .

He said the “radical changes” to the UI including the absence of the Start button, plus the costs associated with touch had made PCs a less attractive alternative to dedicated tablets and other competitive devices.

“Microsoft will have to make some very tough decisions moving forward if it wants to help reinvigorate the PC market,” he warned.

And other vendors have also been blamed with the restructuring and reorganisation efforts of HP and Dell claimed to have hampered the market.

In fact it seems only Lenovo has come out smelling of roses, with IDC claiming it continued to “execute on a solid “attack” strategy”,

It said to keep up with the rat race, vendors had to revisit their organisational structures and “go to market strategies” – whatever that means, as well as their supply chain, distribution, and product portfolios in the face of shrinking demand and looming consolidation.

And regionally there wasn’t better news. Across the pond, the United States contracting 12.7 percent year on year, with a drop of -18.3 percent for the first quarter of 2013 compared to the fourth quarter of 2012 and quarterly shipments reached their lowest level since the first quarter of 2006.

In Blighty and the EMEA region, the news remained bleak with IDC claiming that the area
posted a stronger double digit decline than anticipated in the first quarter of 2013.

Results fell short of expectations in the consumer segment as softness in demand persisted amid a continued shift to tablets and budget pressures. Meanwhile, the market response to Windows 8 and touch-enabled devices remains slow, leading to cautious “sell-in” from most vendors.

Japan fared a little bit better, with PC shipments in line with expectations in the first quarter. IDC said this was down to some economic improvement, which was helping to support commercial replacement demand ahead of the scheduled end of support for Windows XP next year.

However, consumer shipments remained very weak.

And Japan’s friends in the Asia/Pacific region didn’t have much to celebrate about with PC  shipments declining  sharply, dropping a record 12.7 percent.

IDC also pointed out that this was the first time the region had experienced a double digit decline. Although much of the earlier Windows 7 stock had cleared, a lukewarm reception toward Windows 8 hampered new shipments.

China’s inactivity contributed heavily to the decline, as public sector spending continued to be constrained.

HP remained the top vendor, but posted a substantial double digit decline in shipments after an aggressive fourth quarter kept growth flat during the holidays. HP’s worldwide shipments fell more than 23 percent year on year in the first quarter of 2013, with significant declines across all regions, as internal restructuring continued to affect commercial sales. Although HP maintained its leadership position in the United States, the company saw US shipments fall -22.9 percent from a year ago.

Lenovo remained second in global shipments and nearly closed the gap with HP, while Dell saw shipment decline by 10 percent globally and 14 percent in the United States. The vendor continued to face tough competition and struggled with customer uncertainty about the direction of its restructuring.

Apple fared better than the overall US market, but still saw shipments decline as its own PCs also face competition from iPads.

HP chucks Moonshine at non-x86 SECCs P.I.E

hpmoonshineHP has announced the latest in Project Moonshine, which CEO Meg Whitman said in a web conference should be a shift in the way servers handle data. It may also be a shift away from X86.

If nothing is done to address core infrastructure problems, Whitman said, infrastructure could be something that actually holds back the development of the web instead of enabling it. “It’s not just about cellphones and tablets connected to the internet but millions of sensors collecting data,” she said, machines talking to machines, and generating not petabytes but brontobytes of data.

Project Moonshine, Whitman promised, would not be jailhouse toilet booze but a “multiyear” and “multi phased” program to shape the future of data centres – as the current path we’re on is “not sustainable from a space, energy and cost perspective”. Using years of HP Labs research, Whitman and HP Moonshine will hel create “the foundation for the next 20 billion devices”.

In a webcast, HP’s Dave Donetelli mentioned the proof of concept for Moonshine which was unveiled in 2011, and since HP roped in 50 beta customers to thoroughly develop and test its various iterations. Now, HP has given the world the second gen Moonshine servers, which it claims are based on the concept of the ‘software defined server’ – that is, specifically with internet scaled workloads in mind, and designed for the software that needs to run on it.

Donetelli said the servers address Space, Energy, Cost, and Complexity (SECC). By which he means there’s less of all of the above.

The Moonshot 1500 enclosure, Donetelli points out, can hold 45 Moonshot servers, and compared to the traditional ProLiant server, it uses up to 80 percent less energy, 80 percent less space, and is 77 percent cheaper. Customers, then, will be able to build better revenues from a smaller footprint for less cash. These servers run on the Intel Atom s1200, though partners like AMD, Applied Micro, Texas Instruments and Calxeda are all bringing in new chipsets – which HP hopes will provoke market competition and more innovation.

Targeting big data, high performance computing, gaming, financial services, facial recognition, video analysis and other stuff, Donetelli promised that the portfolio of the servers will grow – and at a quicker rate thanks to the competition between its partners as it’s not tied to an 18 to 24 month chip cycle.

Partners will be able to, and encouraged to join the Pathfinder Innovation Ecosystem, or P.I.E., including operating system developers and software vendors.

Donetelli said this announcement is not an “incremental change” but a “new class of servers designed for the data centre”.

When asked if these will replace X86 servers, an HP spokesperson said PCs were the high volume product at that time, today things that people buy in high volume are smartphones and tablets. A transition from Unix to X86 took time, and HP believes a transition from X86 to Moonshot will take time. “X86 will be here for a very long time, but Moonshot will be here for a long time,” the spokesperson said.

Analyst Patrick Moorhead said that the developments are positive because the servers of today aren’t ready for the explosion in data driven by future trends such as the all-singing all dancing totally connected internet of things.

The first Moonshot server is shipping today in US & Canada and will be available to channel partners around the world next month.

Acer to slowly revamp product line, focus on tablets

acer-logo-ceAcer is apparently planning to revamp its product line in an effort to revive sales and growth momentum.

Last week Acer announced that it will increase R&D spending to between 1.2 and 1.5 percent of annual sales this year. Acer apparently wants to invest more in order to stay competitive in the tablet market, while at the same time improving its notebook line. Acer hopes to sell between 5 and 10 million tablets this year.

Analysts, however, see trouble ahead. Deutsche Bank analyst Ivy Lee said Acer might encounter new challenges that might cause its sales to remain flat, reports Taipei Times. Windows 8 is apparently the biggest risk, since there is still not enough consumer feedback on Windows 8 tablets and notebooks.

Acer recently killed off a couple of its value brands, after it experienced a huge inventory loss in late 2011. Like other leading PC makers, Acer is experiencing a lot of margin erosion and falling market share.

Citigroup Global Markets analyst Kevin Chang believes Acer will continue to struggle in the near future. In a recent note he argued that Acer’s current strategy is simply not working and that it has to be more aggressive on pricing.

As the PC slump drags on, Lenovo, Asustek, Dell and HP will try to hold their ground and fierce price competition is to be expected. As for tablets, Asus and Lenovo have done a bit better than other major PC players. Lenovo did particularly well in China in the last two quarters, while Asus has managed to make quite a name for itself in the Android tablet space with the Transformer series. It also builds Google’s Nexus 7 tablet.

Apple tops US PC satisfaction list

dellsigA survey of 10,000 US consumers has pointed to Apple and HP taking the top end of the satisfaction ratings for the computing segment in a Temkin Experience study. At the bottom of the rankings were Sony and Lenovo.

The survey looked at three areas of customer satisfaction, that is, functionality, accessibility, and the emotional reaction to the use of their product across different industries, including with computing.

Acer, Apple, Compaq, Dell, eMachines, Gateway, HP, Lenovo, Sony, and Toshiba were included. According to the survey, personal computers have been making steady gains in customer satisfaction – the average experience rating has increased to 60 percent for this year, up six percent from 54 percent in 2011.

Apple’s enormous popularity in the States put it on top for computing, reaching 134th place of any brand across every industry at 64 percent customer satisfaction. That is slightly below its 2012 rating at one percent less, however, it pipped other computer makers to the spot with top feedback for the accessibility and emotional categories. HP was second, beating Apple in functionality, and scoring 62 percent overall.

Of the PC brands, Dell scored the biggest improvement from 2012 with an increase in six percentage points. Sony and Lenovo however were the lowest ranked PC brands, both scoring 54 percent – not dismal, but showing significant declines for the segment. Sony scored poorly on functionality and accessibility, while Lenovo users were just not that attached to their machines with a low rating for the emotional category. Overall, ratings for PCs were 13th out of the 19 included industries.

The full ratings can be found at Temkin’s website, here.

 

Monitor market in decline

50scrtThe stagnating and eventually declining demand for the traditional PC desktop has had an inevitable knock-on effect in the monitor industry, with the latest report from analyst house IDC lowering its Q4 2012 estimate from 37.9 million to 36.3 million units.

IDC also lowered total shipment forecasts for 2013 from 142.8 million to 140.1 million units, or a six percent yearly decline. The grim forecast will not be getting any better, with expectations that by 2017 shipments will drop to 122.2 million units.

As with the desktop itself, the booming mobile computing trend is essentially killing off demand for the monitor. IDC pointed to “consumer confusion” about Windows 8 paired with the wider economic situation as pretty solid reasons why people aren’t buying, which means decreased demand going into 2013.

Average selling prices, too, are likely to decline by as much as 1.5 percent per year going through to 2017. Those that are interested in buying will be glad to hear that overcrowded competition will mean companies lowering prices as they try to win custom. Price per inch could decline from $8.35 in 2012 to $7.46 in 2017, which should continue because of what IDC calls the natural migration of users to larger screen sizes. In 2012, the mean screen size was 20.4″, but this should grow to 21.4″ by 2017.

Vendors can boost their margins by looking towards innovation and building consumer value with lower cost monitors. IDC cites Samsung’s PLS technology as an attractive way to seduce custom.

IDC’s senior research analyst, Linn Huang, said that failure to drive innovation in the market will “likely result in the long-term tradeoff of profit margin for volume retention”.

Of the vendors still in the game, Samsung is ahead with 15 percent of the market share. Dell followed with 12.7 percent, and HP, Lenovo, and LG had 10.8 percent, 9.7 percent and 9.6 percent, respectively.

Dell signs secret pact with Icahn

Michael DellMichael Dell’s plan to spin off Dell Inc has hit a serious roadblock.

Last week Carl Icahn revealed he owned a big chunk of Dell and hit out at the original private equity proposal in conjunction with Microsoft and Silver Lake Partners..

And today, it seems, Icahn has stepped up the pressure by threatening it with legal action unless it accepted his plans to pump fresh cash into the multinational.

According to the Wall Street Journal, Icahn has signed a confidentiality agreement with Dell. But, the Journal said, the special committee that Dell set up to consider its future is reluctant to take the Icahn routemap.

Instead, it appears to be hoping that others will come forward to its aid. A number of partners has been slated including Dell rival Hewlett Packard – but it appears unlikely that HP will take a punt.

Meanwhile, business continues as usual, with Dell making a couple of product announcements.  It is creating a mobile strategies division that will develop custom applications for corporations, and advise large enterprises about mobility needs.

And it continues to push into the cloud – announcing that Dell Boomi will offer a data management and integration system, using MDM tools based on software as a service (SaaS).

Tech execs still dislike Windows 8

msWindows 8 has failed to rejuvenate the PC market and even hopes of a Win 8 tablet push are slowly evaporating. Jun Dong-Soo, the head of Samsung’s memory division, recently said Windows 8 is no better than Vista, which is pretty much the worst insult one can bestow on a Microsoft product.

Dong-Soo pointed out that the PC industry is still shrinking despite the Windows 8 launch and he also said Redmond’s Surface tablets aren’t doing well, which is hardly a secret. What’s more, Dong-Soo is not alone. Computerworld reports that an HP exec recently said that the Surface RT is too pricey, slow and not very nice to use.

Acer president Jim Wong also believes Windows 8 is not successful. However, Wong told the Wall Street Journal that he expects sales of Windows 8 touch enabled devices to pick up in the second half of the year. This does not mean that we will see tons of tablets, as it is more than likely that the bulk of Windows 8 touch devices will be Ultrabooks and hybrids.

Many are now looking to Redmond for some action, any action will do. IDC analyst Bob O’Donnell told CNET that it might be time for Microsoft to start thinking about some changes.

“There were certain decisions that Microsoft made that were in retrospect flawed. Notably not allowing people to boot into desktop mode and taking away the start button. Those two things have come up consistently. We’ve done some research and people miss that,” he said.

In retrospect, the decision to ditch the start button was probably a wrong call on Microsoft’s part, as many Windows users tend to be rather conservative and fear change. O’Donnell says it is time for Microsoft to rethink its design, relying on input from PC makers. He argued that Microsoft should change the OS, allowing it to boot to desktop mode, as many users simply dislike the new Metro UI.

However, Microsoft is is still not saying anything on design changes or possible price cuts. O’Donnell believes Windows 8 sales are “horribly stalled,” so it might not be too long before the company is forced to take action. In doing so, it will tell the world that its Windows 8 strategy was flawed, on top of its flawed tablet strategy. And smartphone strategy, search strategy, social strategy, consumer electronics strategy and just about every other botched idea that came out of Redmond since Vista.

External storage up despite PC downturn

hdd-hugeAlthough PC sales fell off a cliff last year, makers of external disk storage seem to have had a rather good year. According to IDC’s latest disk storage report, revenue increased 4.7 percent in 2012, with a 2.3 percent year-on-year increase in Q4.

Worldwide sales totalled $24.7 billion last year, and total disk capacity shipped during the year surpassed 20 exabytes, up 27 per cent over 2011.

“FICON attached array sales and network attached storage (NAS) both helped drive the factory revenue increase during the quarter as companies invested in storage required to support mainframe environments and to deal with the continued growth in unstructured data,” said Eric Sheppard, IDC storage research director.

The open networked disk storage market grew 2.6 percent year-on-year in Q4 to hi $5.7 billion in revenues. EMC maintained its lead with a 30.7 percent revenue share in Q4, trailed by IBM and NetApp with 15 per cent and 11.6 percent respectively. HP and Hitachi tied in fourth position with market shares of 9.3 and 8.8 percent respectively. However, HP and Hitachi were the only players in the top five to lose share in Q4 2012.

In the total worldwide disk storage systems market EMC reigned supreme with a 24 percent share, followed by IBM and HP, in a statistical tie for second spot with 16.2 and 16 percent respectively. Dell and Netapp ranked fourth and fifth.

Can HP clean up its channel conflict act?

clean_up_after_yourselfThe maker of expensive printer ink HP has fast discovered the problems of hacking off the Channel.

For a number of years now, HP has had a problem in that its direct-selling sales teams have been nicking deals from their channel partners. While this has been good for the company in the short term, it has led some resellers to wonder why they should line up deals, when HP would just nick them from underneath them.

We reported on HP’s channel conference here, and here.

Unsure if it was going to keep its hardware business, HP did not seem that keen to tackle the problem. After all if Leo Apotheker’s plan paid off, then there was little reason to care about hardware partners, as they were going to be dealing with a new business, who would presumably be kinder.

As a result hardware sales dropped, in part because of the lack of morale of HP’s hardware partners. More than 70 percent of HP’s sales are delivered through its channel.

All that changed when the new CEO and president Meg Whitman decided to keep HP’s hardware business. She realised that without a fully functioning channel, the whole business was rubbish.
She ordered the company to develop better rules of engagement for HP’s direct sales team which did not step on the toes of the channel.

Speaking to the recent Global Partner Conference, Whitman said that partners had “literally built” HP’s business over the years, and she warned that any move which took business away from the HP channel and going direct would not be tolerated.

“Everyone in the HP organisation is crystal clear on the behaviour we expect. I am holding myself and the executives accountable for that,” she added.

But that did not mean that HP was going to close down its direct sales operations. Indeed the rules that Whiteman has been pushing forward might be hard to implement.

Her view was there are accounts that HP will take direct, but there must be “no mystery” in the process, and that partners who have done months of work on a deal will be paid even if transacted by HP.

The agreement basically makes a few pledges. Partners are not restricted from selling to anyone but the bigger accounts still have to involve an HP field rep.

HP has promised to leave the midmarket to the channel which which is a significant change.
The company’s opportunity registration policies are being used to govern behaviour. If HP accepts a partner’s registration, the company will not sell direct on that opportunity.

HP has set up a “value express pricing” programme, where HP channel partners will be rewarded for the value they provide.

It also has promised for there to be mandatory training on the new rules.

While this sounds good, it is hardly tangible. Under what circumstances would HP take a customer away from its channel partner? How much work would have to be done before a partner got paid?
In fact it might also be difficult for HP to fire sales staff that do pinch deals from partners. While they may be breaking HP’s policies, they are not breaking any laws. Sales teams are not famous being open to what they perceive as rivals when they are looking for commissions.

The only way a channel deal can be protected is if they are go for certifications and will use registration. This makes the deal more open, but it also makes it vulnerable to gazumping by HP’s internal teams.

As Jack Mele, vice president of sales at Data Impressions pointed out, it will only work if the Whiteman’s corporate edict trickles down the way it should.

However it is better than nothing, according to Search IT Channelmany in HP’s channel welcomed the change. Craig Sehi, of Sehi Computer Products said that HP’s new “rules of engagement,” were a welcome relief and was sign that HP is listening to its resellers.

But it is clear that HP has a long way to go before it can calm its jittery channel and get them working together.

HP tells partners to “look inside”® for CPUs

Look inside at The Venetian, Las VegasAt its Global Partner Conference (GPC) held at the Venetian, Las Vegas last week, we asked senior suits at the company whether Hewlett Packard was Intel only.

Executives told us foreign journalists that it was CPU agnostic, and that we should “look inside” to fashion our “ecosystem” experience.

A direct question elicited the response that if we looked inside HP servers we would find various microprocessors powering its servers, including ARM and AMD. Just look inside, we were told.  HP is not only an Intel company. Look inside!  Sounds like a Buddhist idea, but we’ll take HP’s word for it. For now.

Anna Cheng, a PR rep at Intel UK, declined to comment “on rumours and speculation”. Intel does own trademark “The Journey Inside“, which is pretty Zennish. ®

ChannelEye reviews the Venetian, Vegas

The Venetian, Las VegasI’ve never been to Venice, but I’ve been to the Venetian, Las Vegas before, although only visiting it rather than living in it.  In it?  And despite the tacky first impression of  gondolas, an artificially lit St Mark’s Square and accordian playing maidens in the lobby, there is more to this hotel than meets the eye.

I was staying at the Venetian because I was covering the Hewlett Packard Global Partner Conference and even though I was only there for two nights, I have decided that I like it. I like it a lot.  And it’s the people who work at the Venetian that make the place.  The check in lady was friendly, welcoming and efficient – the room was pleasant and bigger than the first flat I lived in – the staff were uniformly helpful, even when they weren’t wearing uniforms and went that extra mile.

Venetian, Las VegasAnd when I say that extra mile, I can tell you that if you are not fit, you will be fit even if you’re only staying for two nights. You will walk for miles and miles and miles, oh yeah. I was staying at room 9-525 and to get to the lift, sorry elevator, you are talking more than just a leisurely saunter. And when you get to the ground floor, it’s another trek to get, through the casino, to the Sands conference centre where the HP gig was on-going, or going on, as we’d prefer to say. The old Sands convention centre was awful – the new one ain’t too bad at al.

On the way to the casino, you will be entertained by nice lasses playing accordions and if you look up there’s a heap of paintings on the ceiling while your little legs attempt to make the grade.

Once in the casino, it’s another hike to get to the Sands conference centre and once you’re there there are floors and floors and floors and floors. But when it looked like I was getting lost, I just had to ask the staff and they sent me the right way on my safari.

Venetian: bar in the casinoOn the last day, I was due to be picked up at 5:45PM to make my way back to Blighty.  On the way back from the conference centre, I stopped by the bar in the casino.  I have got to tell you the barman working there (pictured) was one of the best I’ve ever had the pleasure to meet, and I can tell you I have met a lot of bar staff in my incredibly long life. I was fiddling around with Facebook on my StupidPhone and the barman said: “Talk to me! Stop playing with Facebook and talk to me!”  I talked to him. What a friendly and professional guy.

And so to the denoument of my stay at the Venetian hotel.  I had ambiguous instructions for where my pick up was supposed to, er, pick me up. I asked the bell hop, Luke from Kansas, to give me a hand to the pick up point.  We got to first one pick up point that didn’t work. Then we had to hike across the hotel to another which didn’t work either. Luke stuck by me.  In the end, one of the guys fired up his bus just to take me, on my own, to McArran airport, at no charge. So thank you driver Michael, and your fiancé, Linda, looks beautiful.

I would say what makes this hotel are the people that work in it. I have spent many hours in hotels and, also assessing corporations. The Venetian is a happy ship, that much is clear. I couldn’t fault the place, largely because of the pleasant people – in good moods – that work there.

PS I haven’t been paid for this review.

What HP really told its dear partners

HP Global Partner ConferenceLet’s face it, us journalists are like a dangerous bacillus for vendors. Although the press are important to HP, we must be kept in isolation, and any HP execs that come anywhere near us must be inoculated beforehand and go through extensive health checks afterwards to ensure they haven’t been contaminated.

So in the ICU unit at this week’s Global Partner Conference, we were kept carefully away from the 2,000 partners invited to the glittering jamboree at the very glittering Venetian hotel in swinging Las Vegas.

We attempted to visit a server briefing but we were ejected by an HP bouncer because he noticed that we were wearing a red badge – red standing for warning, of course.

It was hard to prevent us chatting to sources close to Avnet, Ingram Micro and Tech Data, however, and to sundry HP employees who hadn’t been inoculated. Because these chaps and chapesses haven’t been press trained, we will have to not name them and describe them as “sources close” to the companies. And we can relay the undoubted fact that although folk from the big distributors welcomed Meg Whitman’s pledge to be nicer to the channel, they will believe it when they see it, if you get my meaning.

We hacks didn’t get invited to the Gen8 Petting Zoo, which is a shame. We would have loved to see HP petting the channel. Nor did we learn about the new compact servers (need three pedestals), the future HP Smart Update Manager (SUM), the future HP BladeSystem interconnect and we weren’t briefed on HP’s Smart Storage Futures (power, monitor, internet).

We do know that Synnex is HP’s largest North American distributor, delivering over $3 billion sales every year. It’s HP’s number one distie and has over 45 percent channel share. A Mr Eric Doyle, from the Intel Corporation, delivered the message that Intel, HP and resellers are “better together”.  This Eric Doyle is different from UK hack Eric Doyle, who had a package waiting for him in reception. Confusion arose. The UK’s Eric Doyle was being asked to pay $7 to collect the Intel package. We didn’t see Intel’s Mike Magee there, either.

Dan Forlenza from HP and Aaron Arvizu from Intel impressed on delegates the importance of the enterprise tablet revolution. Those would be HP tablets with Intel chips inside, then. Scott Wiest, from HP, invited the resellers to “ignite new opportunities” with X86 servers and how to migrate IBM and Oracle Sun servers to HP ones, instead.

Ray Carlin from HP told partners that while there have been many predictions of the demise of bricks-and-mortar shops, lots of people still want to go into real shops. As ChannelEye knows only too well, people like to go into shops to eye up the goodies but fewer and fewer are buying there and after they’ve taken a dekko, go online to buy the kit instead.

All in all, the event was a very revealing snapshot of how HP treats its partners.  We were successfully confined to sealed test tubes and shipped out of Vegas with due despatch and without the plague breaking out in a widespread kind of a way.

HP is top on blades, claims HP

hpmanvegasBlades are not expensive, HP said at a briefing here in the amazingly huge Sands Expo centre today.

It has shipped over three million blade systems and vastly outsells Dell and the others, said a man from HP. HP didn’t have very much to say about ARM, so we suspect he is talking about Intel based systems.

HP also claimed at the same press conference it was ahead on the storage front, you’ll be astonished to hear. HP will extend its converged storage portfolio with a couple of new products with a channel exclusive set of stuff called HP Store System and HP Store Virtual. It is all industry standard so basically we are talking about AMD and Intel – not ARM.

Store Virtual is incredibly simple, according to HP. “Because of the power of being HP we can deliver storage with rich data services with ProLiants”.

WLAN is a huge market for HP’s partners, growing 11 percent CAGR. WLAN is worth $4.18 billion, a spokesperson said.  HP claimed to be committed to driving all wireless revenue through its channel partners.  Ninety percent of HPN portfolio goes through the channel. HP Blade systems are worth $37 billion and driven by the channel, it was pointed out.