Deep Instinct wants its partner programme to energise its channel base while making it a more attractive prospect to new clients.
The firm unveiled its programme at the start of the month with a system that is more akin to a frequent flyer model than the traditional three-tiered approach. Partners accrue points based on a number of metrics, including bringing fresh business to the vendor and sealing deals with the existing user base.
Cybersecurity firm Deep Instinct is offering what it claims to be “the world’s largest anti-ransomware warranty.”
The vendor is offering a £2 million warranty which will apply to the firm’s customers which have “more than 10,000 endpoints or licenses” as part of its premium package and is aimed at “enterprise-level clients.
Deep Instinct EMEA VP Brooks Wallace said these customers will be eligible for the warranty if they are subject to a ransomware attack when using the company’s deep learning technology, or if they experience a false positive rate of more than 0.1 per cent over two consecutive quarters.
“The reason that we’re doing this is that there’s this massive alert of false positives in the world today that are taking up a lot of analysts’ time and it’s really driving people nuts”, Wallace said.
“Right now, they spend about 25 percent of their time reviewing false positives which is soaking up their analysts’ time and there’s a lot of level alert fatigue and burnout taking place. And so we’re giving our customers something of value based on our confidence in our technology.”