Software King of the World, Microsoft has unveiled more generative AI products for frontline workers.
Vole teamed up with Aptos Labs to build new blockchain AI tools and has now introduced a new Copilot offering which uses generative AI to enhance the efficiency and effectiveness of frontline professionals.
Windows Copilot AI-powered assistant is empowering service managers who receive customer escalations in Outlook or Microsoft Teams to use Copilot in Dynamics 365.
According to Microsoft, this AI-driven tool automates repetitive tasks to create work orders. Notably, there are other integrations within Microsoft 365 that further improve these capabilities. Frontline technicians will be able to access important work order information via Teams.
