Tag: 2Checkout

Chatbots and personalisation could be the next big thing

New research from 2Checkout reveals an increased interest among businesses in personalisation and chatbots

2Checkout has been looking into what it thinks will be next year’s eCommerce Trends based on a survey of 1,000 companies across the world.

Customer experience and technology are top concerns for merchants, and many are prioritising international markets for their next expansion, meaning they need to consider how customers in