Smart Communications has appointed Leigh Segall to be its new Chief Executive Officer.
James Brown, who has served as CEO for over five years, will assume the role of Executive Chairman of the Board.
Apparently, the management reshuffle will position it for “continued innovation and growth.”
Leigh joined Smart Communications in 2017 as Chief Marketing Officer, bringing over a decade of executive experience within the enterprise SaaS technology space.
As CMO, she played a pivotal role in driving consistent double-digit growth, the integration of acquired brands, and the development and launch of the Conversation Cloud™. Leigh was appointed President in February 2023.
Segall said: “Smart Communications has a deep history of excellence and innovation. I am excited to build upon the strong foundation laid by James and our dedicated team. I am committed to continuing to drive progress, fostering growth, and ensuring that Smart Communications remains at the forefront of the industry.”
In his new capacity as Executive Chairman, Brown will link the executive leadership team at Smart Communications and the board of directors.
The company said that Brown has steered Smart Communications through five years of impressive growth.
He said: “It has been an incredible journey leading Smart Communications, and I have tremendous confidence in Leigh’s ability to take the helm as CEO. Leigh’s unrelenting passion, unwavering commitment, and exceptional strategic vision have made this transition to CEO a well-deserved step in her career.”
