Kcom invests in Cisco certification

ciscologoKcom has got some more Cisco certification on its roster that open it up to selling and delivering further Cisco’s cloud products.

The programme gives partners cash rewards for selling cloud services as well as other incentives.

From getting the Cisco Master Service Provider certification, Kcom will now be able to flog at least two Cisco services, that is, managed or cloud services labelled Cisco Powered.

The service designation are in Cisco Powered Hosted Collaboration Solution and Cisco Powered Managed Hosted Collaboration for Contact Center, complementing the company\s existing services.

The idea is to use Cisco Powered services to boost connectivity to boost customer connectivity and take away unnecessary technology to reduce both cost and risk. For their buck they get 24/7 partner and Cisco support plus the sway of a big name.

HP changes partner cert requirements

HPHP has updated its ParterOne programme, and it looks like a simplified model.

Certification requirements have been tinkered with across the board and in all regions.

Partners will get their compensation depending on membership status as well as regions, plus sales incentives for products and services.

It also looks like HP is going a little more liberal on certifications – with some areas such as the Enterprise Group having their certification requirements halved, from 44 to 22. ChannelEye has asked an HP spokesperson to clarify on other certification requirements.

We have asked HP if this announcement is to do with it changing its T&Cs and are waiting for a response.

In a statement, HP said the programme offers “predictability, simplicity and profitability”, and has been successful at helping partners bring in more revenue. It seems to be part of wider efforts to have each HP group more in common and horizontal.

*Update HP told us it modifies the PartnerOne Ts&Cs every year. Next year, HP says, changes to the program Ts&Cs will be told to partners at the time of the full 2014 program announcement in October 2013.

An HP spokesperson said that cert requirements are important to the PartnerOne Specialist designations “throughout all of HP’s “value” business”, which includes Software, Enterprise Group and parts of PPS.

The idea is that more partners will attend HP training and get certifications to, basically, become accredited to sell more kit across all the business units. It is cutting Enterprise group certifications from 44 to 22.

“We believe these competencies are a real value-add for our partners, as they allow them to differentiate themselves in the market,” the spokesperson said.

UK retail flat as a pancake

highRetail sales volumes in recent weeks were practically unchanged from the same period last year, according to the latest figures from the British Consortium of Industry. Although the industry was hoping for a better start of the summer season, there was little change, although the start of June looks a bit more promising than May.

Orders were broadly flat on a year ago, although they surpassed expectations of a third consecutive fall. Sales volumes were below average for the time of year in June, despite more optimistic expectations and good weather. However, the outlook for July is a bit brighter, as retailers expect sales volumes to rise.

The survey, conducted between 29th May and 13th June, found that 25 percent of firms reported sales were up on a year earlier, while 24 percent said they were down. One in ten reported good sales volumes in line with seasonal trends, while 26 percent said their sales were poor.

Looking at July, 32 percent of firms expect an increase in volumes, while 19 percent are gearing up for another decrease. Interestingly, 63% of wholesalers reported sales volumes were up on a year earlier, and 18% said they were down. These numbers saw faster growth than expected, while most other indicators fell below expectations.

Sales in non-specialised stores, foot and leather store and non store sales all saw double-digit growth, but sales in durable household goods, cultural goods including papers and DVDs, were down.

Phishing attempts triple

fishingEvery single day roughly 3,000 UK web users were sent a phishing attack between 2012 and 2013, triple the levels seen between 2011 and 2012.

That’s according to a new Kaspersky Lab’s report, “the evolution of phishing attacks”, revealing what was once a subset of spam has grown into its own category of cyber attack. The most targeted websites were Facebook, Yahoo, Google and Amazon, with Facebook and Yahoo overwhelmingly ahead as targeted sites.

Worldwide, attacks reached an average of 102,100 people each day, with the most common targets being web users in Russia, the United States, India, Vietnam and the UK. Most servers hosting the phishing pages were registered in the USA, the UK, Germany. Russia and India.

Kaspersky discovered that half of all identified attack sources came from only 10 countries, signifying there is quite a small number of preferred regions from which to launch the attacks.

20 percent of phishing attacks were set up to mimic banks or financial organisations.

Kaspersky’s deputy CTO for research, Nikiti Shvetsov, said the enormous increase shows that phishing is not just a subset for spammers. “These attacks are relatively simple to organise and are demonstrably effective, attracting an increasing number of cybercriminals,” Shvetsov said.

Mobile ad spending on the up

SmartphonesIn the UK alone, it’s predicted the amount spent on mobile advertising will increase by 90 percent in 2013 to reach £1.6 billion according to a report from eMarketer.

Last year the amount spent on mobile advertising was a comparatively tiny £526 million.Because mobile and tablet adoption rates are so high in the UK, advertisers have woken up to the necessity of spending big on the platform.

Digital ad spending – including traditional online and mobile platforms – will also be up from the same time last year, reaching £6.1 billion in 2013, or a 12 percent increase. Spending on digital ads could be as high as £8 billion by 2017, the firm predicts.

Right now advertisers who investing in search, while eMarketer expects display ad spending will make up a quarter of expenditure in 2013, although increased adoption of video advertising should contribute to further growth. Mobile users can expect to be thoroughly annoyed by video advertising more and more in the coming years – considering

All media advertising should reach £13.98 billion this year, eMarketer forecasts, or an increase of 3.7 percent from the previous year. Although the company notes the poor economic backdrop has slowed growth, the strength of the industry –  backed by online and mobile ad investments – kept it healthy. Digital advertising counted for the biggest chunk of all media spending. Major sporting events such as last year’s Olympics also put the advertising industry onto a solid course for 2013 and are expected to help again in 2014 with the World Cup and Winter Olympics.

Samsung may be about to ditch desktops

samsung-aioSamsung might not be the first name that comes to mind when you think of desktop PCs, but the Korean giant had a handful of interesting products, including some stylish all-in-ones. Sadly though, it might be getting out of the market just as it was starting to look like it was about to make its mark.

According to the Korea Times, Samsung has decided to ditch its desktop business, which was deemed unprofitable. Instead, Samsung wants to devote itself to tablets and laptops.

“Demand for conventional desktop PCs is going down,” a Samsung Electronics official told the Korea Times. “We will allocate our resources to popular connected and portable devices.”

Another Samsung official said the company is restructuring its PC business through product realignment toward profitable products – and desktops don’t appear to be very profitable at the moment.

Oddly enough, Samsung launched its latest all-in-one PC last week and the Atic One 5 Style is quite a looker. Sadly though, while AIOs might be pretty, they don’t seem to be generating plenty of cash .

On the other hand, Samsung’s decision to throw in the towel should be welcomed by competing vendors. After all, Samsung spent billions developing and marketing its Galaxy smartphone range and now it’s certain that it won’t to the same in the PC space.

Billion LTE subscribers expected by 2017

LTE-logoThe number of LTE subscribers worldwide is expected to hit 915 million by the end of 2016 and it should pass the one billion mark sometime in 2017.

According to European thinktank IDATE, demand for LTE services will remain strong for years to come.

Out of 915 million subscribers in 2016, Asia-Pacific is expected to represent a sizeable 41.6 percent of the total, North America 21.6 percent, Africa/Middle East 7.5 percent, Eastern Europe 4.9 percent and Western Europe 15.8 percent.

IDATE found that LTE is now mainstream, with major deployments in every region. However, China has yet to decide on the future of TD-LTE and the first LTE Advanced networks should start appearing later this year.

IDATE also warned that increased mobile broadband traffic is putting more pressure on networks and driving demand for more spectrum in sub-1GHz bands for LTE and LTE Advanced networks. It believes 700MHz is the most promising option for a harmonized frequency band across all major regions.

Europe’s decision to auction off the 800MHz band without proper coordination is negatively affecting compatibility, IDATE found. However, harmonisation could prove tricky, as 700MHz LTE services are not expected to launch in Europe before 2020, although Germany and France are expected to organise auctions as soon as 2015.

Big G sees more gloom for PC churners

pc-sales-slumpThe PC slump is set to continue, while tablet sales will remain strong well into the future, according to fresh data from Gartner.

Sales of traditional PCs are expected to hit just 305 million units this year, down 10.6 percent from last year. Things might be a bit better in 2014, but Gartner is still forecasting a 5 percent decline.

Even if non-traditional form factors, such as Chromebooks, hybrids and skinny clamshells are added to the PC figures, we’re still looking at a 7.3 percent decline this year.

Meanwhile tablets are still going strong. Tablet shipments are expected to reach 202 million units this year, up from 120 million in 2012. In 2014 tablet shipments should hit 276 million units. Mobiles are growing as well, but not at the same insane pace. Smartphone shipments are expected to grow by about 4.3 percent, with a volume of more than 1.8 billion units in 2012.

As far as non-traditional ultramobiles go, Gartner believes shipments will double this year, hitting 20 million units. Next year they should double again, to 40 million units, but even that won’t be enough to offset the slump across the rest of the PC market.

Demand for tablets and ultramobiles could be propped up by BYOD. Gartner believes that 72 percent of personal computing devices will used in the workplace by 2017 thanks to the new trend, which is already causing plenty of headaches in IT departments across the globe.

However, tablets might be about to run out of steam, as they are maturing fast and demand for high-end gear is evaporating.

“The increased availability of lower priced basic tablets, plus the value add shifting to software rather than hardware will result in the lifetimes of premium tablets extending as they remain active in the household for longer. We will also see consumer preferences split between basic tablets and ultramobile devices,” said Gartner research director Ranjit Atwal.

Interestingly, the combined share of Apple OS devices might overtake Microsoft’s OS share by 2015. Around 296 million Apple devices will ship this year compared to 339 million Windows devices. However, Android will outpace Apple and Microsoft combined, with shipments hitting 866 million units this year and passing the one billion mark next year.

Western Digital buys sTec

westerndigitalHGST, a subsidiary of Western Digital, has acquired sTec for $340 million, cash, to boost its position in enterprise class solid state storage.

Western Digital is confident that sTec intellectual property will be a valuable addition to HGST’s portfolio. Existing Stec products will continue to be supported by HGST.

HGST is already established in SSDs but wants to further capitalise on the growing enterprise SSD segment, pointing out that it is committed to continuing its joint development programme with Intel. Current and future SAS-based SSD products will continue to be in partnership with Intel, it said in a statement.

STec’s board of directors unanimously approved the agreement and is recommending the same to sTec shareholders. The acquisition was overseen by Wells Fargo Securities and Merrill Lynch, and is subject to the usual customary conditions – planned for completion in Q3 or Q4 of this year.

CEO at Western Digital, Steve Milligan, said that enterprise SSDs will play a crucial strategic role in the future of the company. In a statement, he said this acquisition is part of the company’s overall strategy to capitalise on changes in the storage industry “by investing in SSDs and other high-growth storage products”.

Vodafone to buy Kabel Deutschland for $10bn

vodafoneVodafone has agreed a $10 billion deal to pick up German’s largest cable operator, Kabel Deutschland.

The acquisition comes after the company buying out Cable & Wireless Worldwide, signifying an increased emphasis towards cabel services.

Vodafone has said the $110 per share deal will help it offer more competitive TV, fixed line and broadband services to mobile customers, Reuters reports, in one of its most important markets, a significant change of direction for the company that turns it into a quadruple play company.

American billionaire John Malone’s Liberty Global also had its crosshairs on Kabel Deutschland, but it is thought it was outbid by Vodafone.

Liberty Global is planning a push into the European market which it entered earlier this year when it acquired Virgin Media.

Senior analyst at CCS Insight, Kester Mann, believes the acquisition is both “offensive and defensive”. While it will allow it to attack the biggest European market with cable and TV services, it also shores up the company’s defenses from other cable operators like Liberty Global, Deutsche Telekom, and of course, Kabel Deutschland.

“The move reflects the severity of the threat from cable providers offering faster and lower-cost services,” Mann said.

By diversifying the services offered, with this acquisition Vodafone will be more likely to keep customers from straying to multiple providers – and offer benefits for those that use its services across the board.

Across the pond, Mann thinks that if Vodafone is offered a respectable amount for its stake in Verizon Wireless, leaving the US market entirely would be worth consideration. The acquisition of Kabel, as well as an increased focus on the European markets, could give Vodafone ample opportunity to improve EU networks.

Emeka Obiodu, an Ovum analyst, said the buy instantly transforms Vodafone into the biggest pay TV provider in the country – and the second largest fixed broadband provider.

This is the largest Vodafone M&A since the 2007 India acquisition. According to Obiodu, this indicates that Vodafone’s domestic European market is “sickly and requires a good dose of medicine to jolt it back to life”.

Ovum predicts that mobile telecoms revenues in Germany are subject to downwards pressures, so the acquisition is to diversify Vodafone’s product line up in Europe for additional revenue. “The implication,” Obiodu said, “is that if Vodafone becomes Germany’s largest pay TV provider, why would it not want to do the same in the UK, Spain, Italy or the Netherlands?”

Firms face XP migration nightmare

framedwindowsWindows 8.1 is around the corner – a reshaping of Windows 8, which received a lukewarm reception since its October 2012 launch. However, critics warn that the key question for businesses will be migration from Windows XP, when support for that operating system ends in early 2014.

Considering the poor economic conditions of much of the world, particularly in Europe, there are plenty of companies who simply cannot afford to, or do not want to, upgrade from their Windows XP boxes. But they will have to.

UK based IT efficiency company, Sumir Karayi, believes that Windows 8.1 could well be the post-XP iteration of Windows that businesses will seriously consider.

As support runs out for XP, these organisations will be faced with sky-high support costs or migration to a newer operation system, and as such, most should be planning a migration strategy, Karayi says.

Aside from the daunting financial risk in keeping XP on life support, Microsoft will no longer be patching critical security flaws. As such, companies still running XP could find themselves exposed to disaster.

“Most large enterprises are unaware of all the software applications they already have, let alone how many are actually being used, and how many licences they should pay for during a migration process,” Karayi warns. “The licensing issues surrounding software applications are complicated”.

“There is little consistency in the agreements and businesses are often left paying for far more than they actually require,” Karayi says.

As companies upgrade, then, they should make sure their migration strategies are compatible with their software licences.

The message, then, is “loud and clear” according to Karayi – if IT decision makers are to avoid shooting themselves in the foot, organisations must move away from XP before the deadline’s up.

Analysts call on Acer to rethink its strategy

acer-logo-ceLast week Acer held its annual shareholder bash in Taiwan, which was marked by a strange mix of optimism and admissions that the company was unprepared for the boom in tablets. Acer chairman Wang Jeng-tang issued an apology to shareholders, as he failed to boost the company’s shares, but he reiterated Acer’s commitment to the traditional PC market.

Distie talks up video conferencing

telepresenceDistributor Zycko has claimed that a significant amount of resellers are unfamiliar with video conferencing despite thriving demand, but there is ample room in the channel for capitalising on the technology.

In a survey of 204 resellers, 31 percent admitted they didn’t have a clue about video conferencing, although most respondents acknowledged that they and partners could benefit from it. However, 48 percent were familiar with video conferencing and 21 percent claimed to have a solid understanding of the technology.

The reception was largely positive. 84 percent said their experiences had been good or very good.

Almost half of respondents said they used video conferencing themselves with about a third claiming that it is part of their daily or weekly routine. Sales and management were the top users, mostly using the technology for internal communications , followed by customer calls.

Zycko CEO David Galton-Fenzi said that there is plenty of opportunity for capitalising on flexible and remote working in the channel. Distributors should take the initiative to educate partners on the benefits of the latest remote working technologies – if not selling packages themselves, at least utilising telepresence to deliver personable customer service when meeting in person is not possible.

“Now is the time for resellers to align themselves with channel partners able to support them, and help them engage end users with a solution that will continue to grow in popularity as the ROI potential is realised,” Galton-Fenzi said.

Toshiba rolls out a hybrid

toshiba-sshdToshiba has introduced its first 2.5-inch hybrid drives aimed at the fledgling Ultrabook market. For a second it looked like Toshiba was about to be outdone by WD and Seagate, as they joined the SSHD club a bit earlier.

However, Tosh wasn’t taken by surprise and its 7mm hard drives should be on par with WD’s and Seagate’s similar offerings. The drives come in 320GB and 500GB capacities and both feature 8GB of NAND flash cache.

Although the spindle speed is 5400rpm, the hybrids perform better than plain 7200rpm drives, but the still fall short of SSD performance. However, they should end up four to five times cheaper than their solid state counterparts.

Toshiba did not reveal the exact pricing though, or availability date for that matter. However, both Seagate and WD are pricing their 7mm hybrids south of $100 and Toshiba’s SSHDs should probably have a similar price tag.