Microsoft extends Surface channel

image-left-cyan-hero-e1400563125164Software king of the world Microsoft has been expanding its channel for its Surface tablets by adding more partners.

Six UK resellers into its authorised device reseller (ADR) programme including  O2, Academia, XMA, PCS Business Systems, Storm and Total Computer Networks have signed up following a competitive tender process.

This means that there are now 14 ADR’s peddling the Surface in the UK.

Being an ADR gives resellers access to special bid pricing on volume Surfaces and the ability to provide extended warranty and a range of other value-add services around Microsoft’s slow-burner of a tablet.

The first batch of nine ADRs included Insight, SCC, Misco, Softcat, Phoenix Software, Kelway, CCS Media, Computacenter and SoftwareOne. Phoenix Software was less interested in hardware and left the programme two weeks ago to concentrate on software sales.

Microsoft’s Surface distribution strategy after the launch of Surface 3 was likely due its popularity and the fact that Microsoft’s tablet is being demanded by those who need a tablet for business rather than consumer use.

Surface sales started off poor but picked up and demand had been “very strong” since the ADR scheme was launched. Surface sales grew 24 per cent in 2014 driven largely by the Surface Pro 3 and accessories, he said.

Cisco warns partners of IoS skills shortage

ciscologoWhile everyone is talking up the Internet of Things, network giant Cisco has cleared its throat and pointed out that there is a huge skill shortage based around the technology.

Speaking at the Cisco Partner Summit, the outfit’s vice president for Industry Solutions Group, Steve Steinhilber, said that the IoT market will be worth $19 billion by 2020 – $14.4 billion of which will come from the private sector, and $4.6 billion from the public sector.

He claimed partners were getting a 40 percent annual boost to their Cisco businesses through selling IoT kit, but said the skills gap is a pressing concern.

He said that for Cisco and its partners this is a genuinely new available market. But one of the big gaps in the next three to five years is a tremendous shortfall in skills.

“You have people coming from the operational technology space and people coming from the IT space so you need training on how these worlds are going to merge. For Cisco, just in the industrial [vertical market], we see a shortage of 300,000 people with the right skills across the globe.”

In the past nine months, Cisco has trained 38 partners globally as IoT Specialised partners, and another 94 are currently going through the process, Steinhilber said, adding that this should start to fill the gap.

“We’ve begun rolling out a series of programmes,” he said. “Over the next 12 months you will see a serious of other unique training courses focused on industry-vertical skills.”

Microsoft wants $20 billion from cloud

clouds3Software giant Microsoft has said that it aims to make more than $20 billion in annual revenue from its cloud computing businesses by the end of fiscal 2018.

Chief Executive Satya Nadella said this would mean tripling its cloud based revenue in three years.

Microsoft is one of the leaders in the cloud, and been making a killing providing computing power and storage to customers through its network of data centres.

Microsoft said  that its total commercial cloud revenue, which includes online versions of its Office and Dynamics applications, is running at $6.3 billion per year.

Its closest rival in the cloud, Amazon.com said its competing Amazon Web Services operation took in $1.57 billion in revenue in the quarter, which would also equal an annual rate of $6.3 billion.

Europe and channel drives Netwrix Expansion

european-commissionAuditing software outfit Netwrix reported an average revenue increase of 200 per cent in Q1 2015 across EMEA, with the largest growth rates in the UK, Southern Europe and Benelux.

The company also announced a new go-to-market strategy for its leading change and configuration auditing software that focuses on accelerating further growth through its partner-network and expanding sales, marketing and support teams across the UK, DACH, Benelux, France, Nordics and Eastern and Southern Europe.

A company spokesman said that this reflected an increasing demand for cost-effective solutions that give enterprises complete visibility across their IT environment, to prevent security breaches caused by insider attacks, pass security audits and minimise compliance costs, as well as optimise IT operations.

UK Netwrix reported the highest revenue in Europe with 80 per cent quarter-over-quarter growth thanks to an aggressive expansion and building up its partner base. The DACH region saw sustained growth along with an increase of over 200 per cent in its major enterprise customer pipeline.

The company plans to acquiring more strategic partners in the DACH region to double its revenues by the end of the year.

The Benelux market showed 300 per cent sales growth in comparison to Q1 2014 and the best ever quarter revenue. Netwrix already has over 50 enterprise customers in Benelux, several of them with over 5,000 employees. New markets in Southern Europe, including Italy, Malta and Iberia have reported an impressive start with 3,000 per cent growth quarter-over-quarter and have ambitious targets for 2015.

Unlike other regions, the channel strategy in this region is more oriented to small and midsized businesses.

Apple staff are inexperienced

iconStaff at the fruity Apple Cargo cult are starting to show their inexperience at flogging wearable fashion items like the iWatch.

A viral YouTube video shows an Apple genius demonstrating how to use the iWatch to buy stuff from Amazon. But he rapidly discovers that the watch is too small an interface to carry out a complex transaction.

He had done all the right things. He had set up the Amazon’s app with the ‘one-click ordering’ to make it look like the purchase only took a couple of presses of the watch face.

The only problem is that it’s a little too easy to ‘click’ when it’s on an inch-wide screen which you’re operating with your thumb.

The demonstrator says, ”Let’s take a look at Amazon ‘It uses dictation. ‘Xbox One’. So, there we go. Xbox One – I could buy it now with one click.’

‘I am just going to add it to my wishlist. OH NO! Wait, wait, how I cancel?”

Still the scale of the potential disaster is not that apparent yet because Apple refused to supply most of its shops with the iWatch.

Angela Ahrendts has told Apple Store staff that the Apple Watch is unlikely to be available for in-store purchases before June – but they should expect the usual ‘blockbuster launches’ in retail stores for future products.

In a memo to retail store staff, Apple’s retail head thanked staff for making the try-ons “unforgettable,” told them customer feedback had been “overwhelmingly positive” and that the online-only ordering period was likely to continue throughout May.

So at least some of them have more time to practice.

 

 

 

Nokia denies it wants its mobile phone business back

shoe phoneThe former maker of rubber wear for those cold Finnish nights, Nokia, has denied reports in Chinese media that it planned to return to manufacturing phones.

Nokia sold its mobile phone business to Microsoft and claimed it was quietly getting on with networking and other more lucrative things.

However the Chinese press was all abuzz with the news that Nokia was going to manufacture consumer handsets out of a R&D facility in China.

Nokia said that the reports are false. It even put it on its website, so the denial must be true.

“Nokia reiterates it currently has no plans to manufacture or sell consumer handsets.”

But Nokia has said it is looking into returning to the smartphones business by brand licensing, which is a little odd, but then there are a lot of things which are a little odd about Nokia lately

Soon after Nokia sold its phone business to Microsoft, it launched a new brand licensed tablet computer, produced under licence by Taiwan’s Foxconn, with an intention to follow up with more devices.

Nokia has agreed with Microsoft that it will not enter the mobile phone business before 2016.

Sebastian Nystrom, the head of products at Nokia’s Technologies unit, told Reuters in November that Nokia would be crazy if it did not look at mobile phone production eventually.

Nokia this month announced a takeover of France’s Alcatel-Lucent, a bid to boost its mainstay network equipment business, and also said it could hive off its map business.

All this suggests that Nokia sold off its mobile business with the long term aim of building a new leaner and meaner one, from scratch. Of course the denials might be true, for now, but if we look back this time next year the plans might have firmed up a little more.

 

Vendors skimp on security

Bank CrisisHardware vendors often skimp on providing basic security for products even when it is no real skin off their noses.

Hackers David Byrne and Charles Henderson cited the case of the world’s largest Point of Sale (PoS) systems vendor which has been slapping the same default password (66816) on its gear since 1990.

This has led to 90 per cent of customers are still using the same password. But Byrne and Henderson said that the outfit is not the only borked sales system.

In this case the only expertise required to carry out a hack is to open a panel using a paperclip – something which has been spotted by low paid staff with a grudge.

What is even more ironic is that the open password is being carried across to across to rival vendors as customers who assume their codes are unique switch equipment.

Henderson told the RSA Conference in San Francisco that 166816 is the default password for one of the largest manufacturers of point of sale equipment and has been since at least 1990.

The hackers also slammed nameless vendors for borking cryptography and basic best security practice, splashing the POS badge across their slide decks.

“Vendors claim that running in admin is a requirement but it’s nothing but lies, damn lies. I know why they do it; it’s like Nirvana for them. But if in fact [the PoS system] needs to run as administrator, that’s a good indicator that your vendor doesn’t take security seriously.”

What is strange is that it would not kill the Vensdors to fix the problem. It is not difficult to come up with new passwords for each machine sold, it is just they can’t be bothered.

Apple launches iWatch with a whimper

Cadburys_Chocolate_Teapot_hi_resWhile the Tame Apple Press and analysts claim that fruity cargo cult Apple is going to make billions from its iWatch, it does not seem that Tim Cook agrees.

Apple’s normal distribution plan is to release a product with a great fanfare, create a shortage and above all encourage fanboys to queue up to give the television cameras a story which makes the product look popular.

This is not happening with the iWatch. The company has not revealed how many orders it has received in the run-up to the April 24 launch, a contrast to previous launches of iPhones and iPads. And Apple stores will not have any watches to sell.

What this means is that the pre-orders were probably not as high as has been claimed and Apple could not guarantee that the watch would create the lines snaking around stores.

What this could mean is that despite the hype, the iWatch is not going to do as well as expected. This would be a surprise to many in the IT press because it would mean that customers had suddenly developed common sense when it came to Apple products. This version of the iWatch is coming with little in the way of functionality and will require a battery change every 12 hours.

Gene Munster, an analyst at Piper Jaffray, who normally praises anything Apple does did his best to put some pro-Apple spin on the news/

“The smaller launch can allow them to see how it goes and it does remove some of the line expectation and risk. If they did it the old way and the lines weren’t good, that’s a bit of a problem.”

Munster still predicts more than 2 million watches will be sold in the quarter ending in June. FBR Capital Markets senior analyst Daniel Ives raised his 2015 estimate to 20 million from 17 million, based in part on online order backlogs.

Ives claims that it was not that the iWatches would sell badly but because Apple faces the question of whether confused consumers will swamp Apple Stores.

Perhaps a greater problem with Apple’s iWatch is that many consumers will release they have bought a nice looking chocolate teapot when they get it home and will vow never to buy something just because it has an Apple logo on it ever again.

Blackberry puts security on IoT

Samsung Browses BlackberryTelephone outfit BlackBerry is launching a new certificate service that will help bring the security level it offers on smartphones to the Internet of Things

Certicom, a subsidiary of BlackBerry, announced a new offering that it contends will secure millions of devices, expected to be part of the Internet of Stuff (IoT).

It said that it had already won a contract in Britain to issue certificates for the smart meter initiative there with more than 104 million smart meters and home energy management devices.

The service will make it much easier for companies rolling out such devices to authenticate and secure them, the company said.

In another move BlackBerry also outlined a plan to expand its research and development efforts on innovation and improvement in computer security.

Dubbed the BlackBerry Centre for High Assurance Computing Excellence (CHACE) said that it will to develop tools and techniques that deliver a far higher level of protection than is currently available

 

Dell puts more beef into the channel

Dell logoThere was a time when putting the word Dell next to the word channel would produce sheer disbelief in a reader.

But those times are no more.

Today Dell said it has bolstered its channel team as well as announcing incentives and rebates for its channel partners.

The company said it has introduced a programme called “AllStars”, intended for its networking channel to do more business with the companies. Its partners get customer support and initiatives like training. The programme also gives premier and preferred partners in Europe access to C-level sales and marketing councils.

It also said that it has introduced the Vostro 15 3000 business networks aimed at SMEs and giving channel partners incentivies.

Dell has also appointed our old mate Sarah Shields as UK sales executive director and general manager for the UK. Sarah will look after a number of different routes to market.

Sarah said: “Our partners continue to pivotal… I look forward to continuing to build Dell’s offering to ensure that it meets the need of our partners across the UK.”

And Ralf Jordan has been appointed as executive director of EMEA broadline distribution.

 

Security companies peddling snake oil

snake oilThe CEO of a security company has accused his fellow competitors of peddling snake oil to clients and lifted the lid on how they are doing it.

Paul Vixie, CEO, Farsight Security said that as security breaches increasingly make headlines, thousands of Internet security companies are chasing tens of billions of dollars in potential revenue and are doing by telling porkies to clients..

“We are alarmed at the kind of subversive untruths that vendor “spin doctors” are using to draw well-intentioned customers to their doors. Constructive criticism is sometimes necessarily harsh, and some might find the following just that, harsh. But we think it’s important that organizations take a “buyers beware” approach to securing their business,” Vixie said.

The best trick uses is to communicate information graphically, especially using colour animation.

“Buyers, being human, are visual creatures, and they inevitably feel greater, although misplaced understanding when value propositions are presented in pictorial form. Because quarter-on-quarter and same-quarter-next-year revenue growth is the main indicator of commercial health, there’s an understandable tendency to show potential customers an “attack map,” he said,

“Attack maps show the world with attacks as some kind of missile, launched from a country of origin, landing on a victim,” Vixie said.

It sends a message that the customer is under attack from state-sponsored criminals, or just plain old “foreigners”, and your prospective vendor can track these attacks as easily as NORAD can track incoming ballistic missiles.

The marketing message is: If you buy from us, we will tell you where the attacks are coming from, so that you can defend yourself. Or, even better, if you buy from us, we can defend you in real-time, using our cool tool.

The only problem is that they can’t.

In the cloud most of the time vendors have absolutely no clue as to where an attack is really originating from. They cannot neatly distinguish benign user behaviour from attack behaviour. Vendors don’t have instant knowledge and visibility when an attack occurs, Vixie said.

“The latest statistics say it usually takes around 200 days to discover an espionage intrusion.”

To make matters worse. Most “attack maps” don’t show actual “attacks” They are populated by event data which is beautifully animated yet unfiltered, unverified, non-prioritized event data that while visually compelling is worthless from a security perspective.

“In the worse and more common case, [customers] will make decisions based on this garbage, either prioritizing resources or spending where they aren’t needed against where they are needed, or learning a false sense of security, or, just as likely, a false sense of insecurity,” Vixie said.

The only beneficiaries from the resulting wrong-think will be shareholders and employees of the garbage-spewing security vendor, and of course, the bad guys, who as it turns out will have even less to worry about as they go about their work attacking, Vixie said.

 

SunGard plans its own setting

SunsetFinancial technology company SunGard Data Systems is planning to sell itself off for $10 billion, including its pile of debt.

SunGard has popped around to the investment banks collecting advisory mandates to prepare for interviews as early as next week, the people said. The company is thinking about either an outright sale as well as a potential initial public offering.

SunGard is owned by private equity companies and apparently decided to explore a sale after it was approached by at least one other company about a potential takeover.

So far it is all rumour and speculation. But the company is a bit of an oddity. It was bought up by the finance companies just before the 2008 financial crisis. Normally they are gutted off their assets like a kipper and what is left is flogged off.

However the equity companies hung on to SunGard making it one of the longest-held investments in private equity history. Part of the problem is that its owners have struggled to boost the company’s value to the point where they can cash out and make a decent return.

This is odd really as you would think that Silver Lake Partners, TPG Capital, Bain Capital, Blackstone Group, Goldman Sachs Capital, KKR and Providence Equity Partners could not make a fist of making the company a success no-one could.

What appears to have happened is that since the buyout, the firms have leached money from SunGard. In 2012 they paid themselves $720 million with their first dividend from the company.

SunGard provides software and processing services for financial firms and also serves the education and public sectors. Last year, it spun off its disaster recovery unit, which represented about a third of its revenue.
It makes $2.8 billion in annual revenue but it has a $4.7 billion and a cash pile of $447 million..

Schools demand refund from Apple and its partner

Teachers-apple-on-a-desk-007The Los Angeles Unified School District wants a refund from Apple over a bungled $1.3 billion deal to supply students with iPads.

In 2013, the schools were to equip each of its roughly 650,000 students with an iPad in one of the largest educational technology projects of its kind in the United States.

The entire deal was constructed by John Deasy, a Superintendent at the nation’s second-largest school district. He resigned in October amid criticism that he “favoured” Apple and Pearson for the project over better and cheaper technology.

A KPCC investigation found Deasy and his deputies communicated with Pearson employees over pricing, teacher training and technical support — specifications that later resembled the district’s request for proposals from vendors. Pearson and Apple emerged as the winning bidders and were awarded the now-abandoned contract in June 2013.

The FBI is investigating the project, and agents in December seized 20 boxes of documents relating to the program’s purchasing process from the district’s headquarters.

The problem was that the technology was not up to the job and the built-in curriculum was often incomplete.

The Los Angeles Times said the LAUSD’s Board of Education in a closed-door meeting on Tuesday authorized its attorneys to consider potential legal action against Apple and its channel partner Pearson.

“As you are aware, LAUSD is extremely dissatisfied with the work of Pearson,” the district’s general counsel, David Holmquist, said in a letter to Apple on Monday. “While Apple and Pearson promised a state-of-the-art technological solutio… they have yet to deliver it.”

Holmquist added that the district was severing ties with both companies for future services on the project, according to the Los Angeles Times.

However Pearson said that it was proud of its long history working with LAUSD and our significant investment in this ground-breaking initiative.

Symantec distances itself from Veritas sell off rumours

Symantec_Headquarters_Mountain_ViewSecurity outfit Symantec has been saying “oh look a badger” to reporters asking about its sale of its storage storage unit Veritas, for as much as $8 billion.

The dark satanic rumour mill claims that the floundering security vendor has approached NetApp, EMC and several private equity firms to gauge interest in the business. which the company purchased for $13.5 billion.

Veritas business has struggled to live up to expectations after sluggish demand for its storage and data management products.

The plan has been widely dismissed by Symantec, which wants to continue to split the company into two, independent publicly traded companies: one business focused on security and one business focused on information management.

Symantec said that it will separate Veritas and Symantec into two independently traded companies by the end of the calendar year. One focused on information management and one focused on security.

For the vendor, creating two standalone businesses will allow each entity to “maximise its respective growth opportunities and drive greater shareholder value.”

Michael Brown, president and CEO, Symantec has gone on record saying that Veritas remains a powerful brand that still has tremendous equity.