Lexmark wants partners to encourage customers to move to more digital print services.
Partners will now be able to go out to market with third-party device monitoring, an expanded and free premium app catalogue, and touchless print.
The device-monitoring feature gives those that like to provide managed services the chance to use the firm’s Cloud Fleet Management to manage printers from any location.
Brock Saladin, senior vice-president and chief revenue officer at Lexmark- great name! – said partners wanted third-party device monitoring.
“During the global pandemic, we’ve seen the challenges of on-site fleet management. In addition to being costly and time-consuming to deploy, and a hassle to service and reconfigure, partners have faced access issues and employee safety concerns. Lexmark CFM empowers partners to maintain the entire print infrastructure of their small and medium-size customers from one integrated tool”, he said.
With the coronavirus in mind, the vendor has rolled out touch-free printing to make sure that people can reduce their interaction with workplace surfaces.
Finally, the app catalogue offers an expanded choice of free tools that the firm’s channel can incorporate into their managed services offerings, with Lexmark having charted a rise in the number of customers that are using cloud-based services.
“The global pandemic has accelerated this trend and it is critical that we equip our partners to capture this growing demand”, Saladin said.
