Category: News

UKCloud wants to get into healthcare

market_street_thumbG-Cloud supplier, UKCloud wants to push into the cloud-hating healthcare market.

The outfit has opened a new division which will deliver a “sovereign, secure and open” platform to NHS bodies and the wider healthcare sector.

Dubbed UKCloud, Health the new division will learn from UKCloud’s government experience. The outfit saw a 37 per cent share of Infrastructure-as-a-Service spend through the G-Cloud public sector framework.

CEO Simon Hansford said that cloud adoption in government stands at eight per cent, compared with two per cent adoption in healthcare.

He said that the market is ripe, and when they see that there is a sovereign, secure and open platform they will go for it.  He said the situation was similar when UKCloud launched six years ago.

It built a platform at its own cost and risk, and stood it up, and believed customers would come to us.

The new UKCloud Health platform is a replica of its existing platform and would encompass “tens of thousands of VMs and petabytes of storage”. It will run on the same physical datacentres, but it’s a segregated platform.

One important aspect of the platform is that it allows healthcare bodies, pharmaceutical companies and regulatory bodies to share data sets with each other and partners in the supply chain, where appropriate, Hansford explained.

Hansford said that UKFast is price neutral, and in the majority of cases cheaper, than AWS and Azure across the whole basket of storage and compute.

He also claimed the US hyperscalers’ recent investments in UK datacentres were “tiny” and that their data residency claims were no more than ‘FUD’.

Hansford pointed out that last week, Azure ran out of storage capacity in the UK, so moved customers over to the Netherlands. Amazon has also run out of a compute platform in the UK and moved over to Ireland.

The big outfits had made tiny investments in the UK to win hearts and minds and they don’t give data residency, let alone data sovereignty.

Dell claims client computing is still its core

michael-dell-2At the inaugural Dell EMC World event in Las Vegas this week, Dell pledged that client computing “remains core to our business” and said that the PC will be back with augmented reality, subscription payment models, and wireless charging.

Dell Technologies chief marketing officer Jeremy Burton said that the PC will evolve in the coming years, as well as some of the technology the vendor is ready to bring to market now.

He showed off the Latitude 7285, which Dell claims is the world’s first wireless-charging two-in-one laptop and the Canvas, a 27-inch monitor pitched at the design industry. The latter involves a stylus, for drawing, and a ‘totem’ dial-style tool for cursor control. He said:

“The PC is smack bang in the centre of what is going on in the world Augmented reality and virtual reality are technologies that are now at the tipping point. This will be a $45bn [annual] hardware market, and a $35bn software market by 2025.”

Dell is also looking to forge partnerships with other AR and VR players, and is launching a partner programme through which to formalise ties with industry specialists.

“We want to work with a broad ecosystem to make this a reality,” said Burton.

Michael Dell showed off VMware’s AirWatch enterprise mobility management which has been embedded into some of its client computing devices he also revealed that the vendor’s PC-as-a-service offering will be available across the world during 2017.

“We are announcing the global rollout of our PC-as-a-service, which combines the latest Dell PCs with financing services and support for a single predictable price per month,” he said.
Dell added: “To make it extremely clear: the PC remains core to our business and strategy – it is how work gets done.”

Ironscales needs security resellers

0941dac383f60a9f815aeac28fead1e3Email phishing remediation outfit Ironscales is looking for security resellers to roll out its goods in the UK

Ironscales was founded in 2013 by CEO Eyal Benishti to provide and intelligence capabilities on phishing emails.

He said that there were only two major email security solutions. The first is the more traditional gateway or filter that sits on the network or the cloud, with the emails going through and trying to decide if they should be let through or not.

While these are good at filtering out spam or known attacks, but it’s at least a couple of hours before they can spot new attacks. The other technique involves training which stops around 80 per cent of attacks.

Ironscales works on the idea that you use machine learning and human interaction. The machine learning aspect of the software quarantines malicious content, but it will also learn from the use commands.

It operates both on end-point devices – in the form of a plug-in for the likes of Microsoft Outlook and Gmail – and also on the perimeter or in the cloud.

The company launched into the UK two months ago and now has two employees, with more set to follow soon to increase its sales and presales presence. The vendor has four UK channel partners, but wants more managed security service providers.

It signed a deal with Check Point, which sees the vendor support Ironscales’ sandbox solution, which Benishti said provides a strong proposition for current Check Point partners to bolt on Ironscales’ products.

However, the company wants channel partners that have no anti-phishing solution and those who want to replace a traditional solution like email filtering.
A channel programme is expected to be launched in the coming months along with moves into mainland Europe with an initial focus on the Nordics.

British companies waste £37 billion on failed Agile IT projects

contortionist-1-e1426130003119UK business will waste £37 billion on failed Agile IT projects in the next year, according to a new report from independent IT consultancy 6point6.

6point6 commissioned a survey of 300 CIOs in the UK and the US to examine their experiences of Agile and measure how successfully the principles of Agile are being applied and executed.

The results were shown at the CIO Insight Summit in Frankfurt today in a major new report with the catchy title “An Agile Agenda: How CIOs Can Navigate the Post-Agile Era.”

Chris Porter, CTO and co-founder of 6point6 and one of the authors of the report said: “Agile IT in the UK is facing a hidden crisis – 12 percent of Agile projects are failing completely.

CIOs tell us they expect to undertake six agile projects next year, one in eight of which will fail completely. Given there are about 6,000 CIOs in the UK and that the average Agile IT projects costs £8 million, that is a huge amount of waste. The truth is that, despite the hype, Agile development doesn’t always work in practice.”

The research also uncovered that over half of CIOs regard Agile development as “discredited” while three-quarters are no longer prepared to defend it. Three quarters of CIOs think Agile IT has now become an industry while half say they now think of Agile as “an IT fad”.

Chris Porter said: “This is a conservative estimate. We have only looked at Agile IT projects that fail completely. This does not include the waste involved in Agile projects that fail only partially. UK and US CIOs now estimate that a third of Agile projects fail. The failure to apply Agile effectively is a huge problem for the UK.”

It said that 32 per cent of Agile projects that fail, do so because teams are geographically scattered. As Agile is increasingly being used at scale, organisations have been forced to look across local, regional, and international boundaries to find the talent they need in the quantity they require. Agile favours co-location of teams and business people but this is increasingly a luxury so organisations must develop ways to successfully overcome this limitation, which will involve more process, communication, governance, and management.

6point6’s research showed 95 per cent of CIOs have worked in a scaled Agile environment involving multiple teams working on multiple projects concurrently. But Agile does not offer a means to scale up or out. Instead, organisations must either set up their own scaled Agile method or embrace an existing one.

The report revealed 44 per cent of Agile IT projects that fail, do so because of a failure to produce enough documentation. Agile teams cannot service a piece of software indefinitely. At some point, it will have to be handed over to others to run it and they will need a set of instructions that simply cannot be written at the end of a project. Be ready with up-to-date architecture, designs other mechanisms such as wikis, automated tests, dynamically generated documentation, and Clean Code.

6point6’s research demonstrated that the average life expectancy of a CIO is just 14 months which is not long enough to affect the cultural change and ensure the ongoing boardroom support required to nurture success in an Agile environment.

CEOs must empower and support their technology leaders if they want to succeed in the digital economy, the report said.

The survey found that 34 per cent of failed Agile projects failed because of a lack of upfront and ongoing planning. Planning is a casualty of today’s interpretation of the Agile Manifesto, which can cause Agile teams to lose their way and their customers to lose visibility of what they are getting for their money, now and in the future.

Agile teams require more Architects. From defining strategy, to championing technical requirements to ensuring development teams stick to the rules of the game, the role of the Architect is missed in the Agile space. It must be reintroduced.

Brother uncloisters SMB print offering

2c43014a23e409b5b0d7adaa2c8dfd58Brother UK is boosting its SMB print offering with its latest colour laser launch.

The big idea is that the new L8000 and L9000 ranges will help channel partners capitalise on a buoyant colour laser market, which has grown 28 per cent year-on-year.

The ICT services provider is introducing seven new models, which are all specifically designed to increase efficiency and improve workflow in SMBs and small corporates.

The company said that javing generated the largest sales growth last year, the L8000 and L9000 series launch cements Brother’s position as one of the leaders in the colour laser market.

Replacing the L8000 and L9000 models currently available, the five-strong L8000 range comprises two A4 printers and three multifunction devices. The L9000 series includes a higher volume A4 printer and the flagship MFC-L9570CDW, which features a fully customisable 16.5cm LCD touchscreen.

Models offer advanced paper handling, fast print speeds of up to 31 pages per minute (ppm) and scan speeds of up to 50 images per minute (ipm), as well as compatibility with mobile cloud and connectivity services such as Google Cloud print and AirPrint – all of which facilitate improvements in efficiency and workflow.

Both ranges are well suited to SMBs – as well as providing cost-effective printing, the option of added lower and tower trays means devices are scalable as businesses grow, Brother said.

Models in the L9000 series are suitable for higher volume users, with high-yield toners and print management solutions such as b-guard and PaperCut for greater control.

Hassan Masaud, Product Manager at Brother UK, said: “We’re building on our industry leading colour laser proposition with the launch of these two new ranges, helping partners to take advantage of growing revenue opportunities.

“At the moment, there’s a huge focus on the SMB market within Brother, and we’re confident these models perfectly meet the needs of small business customers.

“Businesses are increasingly looking to make workflows faster and more intuitive, to ultimately increase efficiency, and the L8000 and L9000 ranges have been designed with these priorities in mind.”

Dell in the clouds again

Michael DellGrey box shifter Michael Dell talked up the importance of a ‘multi-cloud’ world and waded in to AWS, Microsoft, and Google by claiming that, for many customers, “public cloud is twice as expensive as on-premise”.

Dell said that while all styles of cloud computing have their merits and applications, customers should not relytoo heavily on any one model, – particularly public cloud.

“If you have a public cloud-first and -only strategy, you will find yourself uncompetitive in the long term. On-premise offers automation capabilities on an unprecedented scale. Many customers have already told us that the public cloud is twice as expensive as on-premise,” he said.

David Goulden, president of Dell EMC, added that Dell’s cloud offering addresses not only generalist productivity and business applications, but also core applications that many enterprises would not typically consider suitable for the cloud arena.

“Most clouds target the millions of general-purpose applications,” he said. “Our cloud strategy targets those, but also targets performance-intensive, mission-critical applications that most customers would not [otherwise] consider running on a cloud or as-a-service basis. We, uniquely, have a hybrid cloud strategy for all your applications.”

Dell EMC is adding its 14th generation of its PowerEdge range of servers this summer and the new VMAX 950F all-flash storage array.

The vendor also boosted its VxRail suite of hyper-converged technology, including the launch of a single-processor unit which allows businesses to invest in hyper-converged infrastructure for a capital investment as low as $25,000.

Dell Financial Services is to a launch a payment offering for hyper-converged infrastructure providing customers with the option of “cloud-like consumption” of the technology.

VMware falls out with Tanium

Divorce Just Ahead SignVMware has ended its OEM relationship with the security start-up Tanium in what is turning out as an annus horribilis for the security outfit.

Both VMware and Tanium confirmed the end of the OEM relationship with their various spinners saying that the decision was mutual.

The ending appears due to conflicts related to the Tanium OEM deal payment structure and to challenges in supporting Tanium’s tricky tech. Tanium has removed VMware from its list of technology partners on its website.

VMware said the two will continue to work together in some capacity to service joint customers.

The couple have been together since June 2016 and VMware created a new offering called VMware TrustPoint. It was supposed to allow an IT administrator to monitor, discover and manage threats and vulnerabilities, and to manage end point updates and OS migrations.

It was targeted at securing endpoints and easing Windows 10 desktop migration projects.

During the honeymoon period VMware Executive Vice President and General Manager of End User Computing Sanjay Poonen praised Tanium’s “highly innovative” approach to end point management and security.

Tanium’s proprietary peer-to-peer technology lets organisations continually scan all endpoints in their global networks, finding and fixing security vulnerabilities and identifying and controlling unmanaged devices.

In fact at one point the companies were close to merging. Acquisition talks took place in late 2015. Sources said at the time that Tanium’s high valuation, combined with Dell’s $67 billion bid in October to acquire VMware parent EMC, prevented the acquisition talks from progressing further.

Tanium has had a pretty terrible year. The outfit has been hit by multiple reports of a troubled company culture. The company was slammed for exposing a client’s private network information without permission in demos. Tanium CEO Orion Hindawi has apologized for both issues in a blog post.

The outfit has seen multiple top-level executive flee in recent months including the sudden exit of CFO and COO Eric Brown in March. Tanium has replaced Brown with former Dreamworks executive Fazal Merchant. Tanium has also seen the departures of its CMO and head of sales last year, and multiple VP-level channel executives.

Tanium had been considering an initial public offering.

Robots are after your job

robotsSmart machines and robots may replace skilled professionals in medicine, law and IT by 2020, warned beancounters at Gartner who are presumably seeing R2D2 cleaning out their desks as we speak.

Analyst group Gartner has predicted that by 2022, smart machines and robots could replace highly trained professionals in tasks within medicine, the law and IT. CIOs need to prepare now to ensure that their organisations are ready for the impact that AI will have over the next five or ten years.

Stephen Prentice, vice president and Gartner fellow, suggested that the economics of AI and machine learning will lead to many tasks performed by highly paid professionals today becoming ‘low-cost utilities’.

This means that all this will force an organisation to adjust its business strategy. Many competitive, high-margin industries will become more like utilities as AI turns complex work into a metred service “that the enterprise pays for, like electricity,” he said.

Prentice cited the example of lawyers, who must spend a lot of time and money on education and training.

Any organisation that hires lawyers must therefore pay salary and benefits sufficient not only to compensate each successive lawyer it hired for this training, but a sum that is commensurate with their knowledge, expertise and experience.

A smart machine that could act as a substitute for a lawyer would also require a long, expensive period of training – or ‘machine learning’ but once the first smart machine is ready, the enterprise could add as many other similar machines as it wants for little extra cost.

Employment numbers would be hit in some industries, with some routine functions at risk of replacement, such as systems administration, help desk, project management and application-support roles.

Others would see the technology as a benefit as AI takes over routine and repetitive tasks, leaving more time for the existing workforce to improve in other areas of the business. The mix of AI and human skillsets will complement each other in these roles.

Prentice said that CIOs need to develop a plan that can run alongside the company’s current digital transformation strategy. He warned that too much AI-driven automation could leave the enterprise less flexible.

“The CIO should commission the enterprise architecture team to identify which IT roles will become utilities and create a timeline for when these changes become possible. Work with HR to ensure that the organisation has a plan to mitigate any disruptions that AI will cause, such as offering training and upskilling to help operational staff to move into more-creative positions,” he said.

Dell predicts digital transformation explosion

funny-cat-running-21-desktop-wallpaperMichael Dell is so pleased with his shiny new EMC acquisition and his going private that he is predicting a digital transformation explosion in businesses.

Talking to Dell EMC World 2017 Dell said that: “This isn’t our show, this is your show. It’s about how you’re changing the world and using transformation to change your businesses. Making digital transformation happen, making it real, that’s why we created Dell Technologies, combining innovations from Dell EMC, Pivotal, RSA, Secureworks,Virtustream and VMware. This allows us to innovate like a startup with the scale of a global powerhouse.”

Michael Dell enthused about the importance of both Digital and IT transformation, not only in the technology industry but in the whole workforce.

Dell said: “We are at the beginning of an innovation explosion. CEO’s want their companies to become technology companies. You’re competing with startups who are more sophisticated at injecting new products into their platform. You need an IoT strategy, a cloud strategy and a workforce strategy. As well as security, that’s the highest priority of all.”

Nutanix and HPE are not chums

9-coverHPE has made clear in no uncertain terms that it is not partners with Nutanix, after the latter opened up its Enterprise Cloud Platform software to allow users to install it on HPE ProLiant and Cisco UCS B-series servers.

Nutanix made the announcement late last week, signalling a move away from its traditional all-in-one approach.

HPE is cross at the move and issued a retaliatory blog post slamming the idea of using Nutanix software in favour of a purpose-built HPE platform.

In the post, titled “Don’t be misled… HPE and Nutanix are not partners”, the clearly irritated former maker of printer ink told customers “considering running hyperconverged infrastructure (HCI) on an HPE server, you should consider the HPE HCI offerings”.

HPE’s VP of marketing, Paul Miller, said: “Landing Nutanix software on HPE hardware without any type of OEM or support agreement is going to cause real issues in the real world – in the absence of a real support agreement.”

Nutanix previously made its software available as part of a hardware all-in-one package, Nutanix said it will make it compatible with rivals’ servers so customers can choose its own offering over those from competitors like HPE and Cisco.

HPE’s Miller warned that in the case of an outage, HPE could provide immediate assistance so long as you’re running its own software, but for those customers taking on third-party offerings, it is unable to provide the same levels of service.

HPE said it is not surprised by the idea that a company would want to run its software on HPE ProLiant, it appears Nutanix has jumped the gun a little by forgetting to inform the hardware provider of its cunning plan first.

HPE’s recently bought hyperconvergence specialist SimpliVity for $650 million, a direct competitor to Nutanix so it makes sense that HPE would not be keen to have customers from turning to a competitor.

Nutanix has said its Enterprise Cloud Platform software will be available for HPE’s portfolio by the end of the year.

Exertis allows resellers to double credit

credit-cardsOne of the channel’s bankers, Exertis, is making sure that resellers looking for growth get the credit lines they need.

Exertis has plans to offer a selected number of SME resellers the chance to double their credit.

The distributor could give an additional £20 million with the option to go even further in some cases where resellers have reached their credit limits.

Exertis B2B sales and commercial director at. Mark Reynolds said the aim of the move is to provide our resellers with a credit limit that can help them win and grow their business, safe in the knowledge that they have the financial resource to support it.

“With our broad technology range, resellers want to take advantage of the efficiencies of buying from one source. By working with our credit insurers, we are in a position to double the facility for over 1,600 resellers and even extend that further if they remain within our usual credit terms,” Reynolds said.

Exertis has been working with public trading insurer Chubb Ace and is planning to be proactive in suggesting certain resellers should take advantage of the offer.

Appian names its favourite partners

som2Software development outfit Appian named its 2017 Global and Regional Partners of the Year.

For those who came in late Appian low-code software development platform that enables organizations to rapidly develop powerful and unique applications. Applications created on Appian’s platform help companies drive digital transformation and competitive differentiation.

Its partner system is the key its business model so each year it names its favourites. Appian chief technology officer Mike Beckley said: “At Appian, we take great pride in our global partnerships that help drive digital transformation and enable businesses to quickly adapt to the latest challenges they are facing.

“The companies recognized this week have greatly contributed to the Appian community. Not only as partners, but those who demonstrated innovative use of business applications – paving the way for great success across the Appian network.”

Global and Regional Partner of the Year Winners were:
• Global Partner of the Year – KPMG
• Regional Partner of the Year – APAC Infosys
• Regional Partner of the Year (Mid-Market) – Bits in Glass
• Global Trusted Program: Partner of the Year – Vuram

KPMG Advisory principal Jerry Iacouzzi said the award was quite an honour.

“Our clients understand digital transformation is not optional. When executed with the right experience and the right tools, such as the Appian Platform, digital transformation is the key to competitive advantage. We look forward to continuing our successful relationship with Appian to deliver even greater value to our clients.”

Ultima picks Reading for goals

wilde2Cloud and managed services outfit Ultima is ploughing shedloads of cash into its Reading HQ.

The outfit has opened a new £18 million HQ in Reading and revealed plans to increase its staffing numbers and extend its apprenticeship scheme.

IT also wants to create 50 jobs and double the number of apprentices it takes on each year from the current level of 20 to 40.

Reading has always been one of the key areas for the tech industry, being part of the M4 corridor and the ‘golden triangle’, and the firm expects it to become even more important with the arrival of Crossrail.

Ultima founder Max McNeill said that it had invested heavily in the technology park that now homed its HQ with the aim of bringing tech firms and jobs to the area.

“With Crossrail coming to Reading I believe it’s a great opportunity for us to become a centre of technology excellence. Manor Park and over the past two years we have invested £18m in restoring the building from a shell into a 21st Century, state-of-the-art headquarters for Ultima in the heart of south Reading,” he said.

“We have rented out some of the 40,000sq ft to other technology companies, including Fortinet and Veeam who previously weren’t based in the town. It goes without saying that our investment in the business park has created further employment opportunities in south Reading, and will continue to do so,” he added.

The investment in bricks and mortar is more than just an opportunity to choose some new colour schemes and represents a deeper philosophy at Ultima.

“We are entering a period of rapid growth and our watchword for both our customers and staff is ‘modernisation’. Our new service offerings, and indeed our new office, are designed to deliver a range of refreshed IT solutions that address the latest business needs of IT users,” said Ultima CEO Scott Dodds.

Channel is now cloud-ready

grandpa_simpson_yelling_at_cloudIngram Micro’s UK Cloud Summit was told that the channel has understood the opportunities that cloud can deliver.

The Summit was told that while the Channel was slow most now accept that the cloud is an unstoppable force changing business and their approach to the market.

Ingram Micro’s UK Cloud Summit heard from the distributor and vendors about the trends in the market.

Ingram Micro director of cloud & software UK&I Apay Obang-Oyway said that it was  one of the first times that he had seen that the Channel has got the message and people were nodding their heads.

He cited Blockbuster, which failed to spot the streaming revolution until it was too late, as an example of the risks of not adapting to change.

“A lot of CEOs are petrified of being Blockbusted. A lot of partners can see the changes.”

He said the industry was at the start of the fourth industrial revolution and technologies including IoT, big data, social and cloud were driving those changes.

“While it is all very good and exciting it is bringing a lot of disruption, which you can look at negatively or positively. Within that there is a load of opportunity for channel partners but you have to understand this is a different reality and it is no longer business as usual, its business unusual. The opportunity is huge and represents significant numbers,” he added.

 

Redcentric sales in sunset despite accounting scandal

hqdefaultRedcentric has announced its trading results for its recently ended financial year were in line with its expectations, despite having a terrible year for accounting scandals.

IT group Redcentric has seen its shares plunge 66 percent after it discovered accounting irregularities and gave notice to its finance director.

The company said the “misstated accounting balances” related to previous year’s figures and would mean a write-down in some historic profits.

The discrepancy meant it would need to reduce its net assets by at least £10 million and its debt would now be around £30 million compared to the £17 million or so it suggested in September.

But now the IT managed services provider said it had experienced good sales momentum during the year ended in March, with a number of key contract wins and renewals in both the public and private sectors.

Net debt at the end of March was £39.5 million, down from £42 million at the end of November.

Redcentric said it had made good progress with the remedial programme it had outlined in December, with its finance team further strengthened and number of improvements made to its internal systems and controls.

Redcentric will report full year results on June 29.

Chief Executive Officer Fraser Fisher in a statement that he was pleased to report that trading is in line with expectations.

“Throughout the challenges at the end of last year, we have continued to enjoy the support of our stakeholders including customers, banks and loyal colleagues. A great deal of work has been carried out in the past few months to execute the remedial plan, strengthening our reporting and control systems,” he claimed.