Author: Nick Farrell

CBI warns of slim pickings in the service industry

The UK’s services businesses reported a record increase in costs over the past three months and are downbeat about the future, as inflationary headwinds look set to squeeze demand further, the Confederation of British Industry said.

The CBI’s overall business optimism balance – which measures the difference between the percentage of firms who are upbeat and downbeat – sank to its weakest since May 2020, the height of the COVID-19 pandemic, for both consumer and business services.

More than half of security breaches based on stolen credentials

More than first half of all breaches in 2022 have involved stolen credentials.

Security outfit Acronis said that cybercriminals targeted MSPs and their network of SMB customers.

More than 600 malicious email campaigns were carried out across the world wide wibble in the first half of the year, with 58 percent of them phishing attempts.

Another 28 percent of those emails featured malware.

Managed services expertise shortage sparks channel consolidation

A shortage of managed services expertise is proving one of the key reasons for channel consolidation according to a new report from Hampleton Partners, .

The report details how numerous deals have been struck that add more managed service provider (MSP) skills, with many looking to gain security knowledge as well.

It noted that the first half of 2022 has seen a significant rise in the number of deals being struck in the tech sector for ESG firms, with 93 M&A deals globally, representing a 173 percent increase compared to 2019 numbers.

Nvidia claims it is navigating through macro environmental challenges

Nvidia claims it is “navigating its way through macro environmental challenges” which have caused a challenging second quarter.

Its second-quarter results were dire. While it reported a three percent year on year increase in revenue of $6.70 billion, this was down 19 percent from the previous quarter.

Operating income also fell sharply, down 80 percent year on year to $499 million, while net income dropped 72 percent to $656 million in the same period.

SaaS systems are a security hole

Software-as-a-Service solutions are being used to launch, distribute, and advertise their campaigns.

Unit 42, the cybersecurity arm of Palo Alto Networks, published a report which  found the abuse of such services soared by 1,100 per cent between June 2021 and 2022.

File sharing sites, hosting tools, form and survey builders, website design sites, and collaboration tools have all been targeted. Website builders, collaboration platforms, and form builders were said to have experienced the highest uptick in abuse in the last year.

Juniper Networks launches network-as-a-service

Juniper Networks has launched its network-as-a-service (NaaS) enhancement to its AIOps platform.

The vendor’s reseller and MSP partners will be the point of contact for customers looking to get subscription-based networking.

Juniper claims that it stands out from the competition because of its  Mist AI and microservices cloud platform which means  wired, wireless, SD-WAN and security are all part of a single package for punters.

RM sees slower growth

Big snail in Old TaipeiRM has seen disappointing growth over the last six months.

In its interim results for the six months ending 31 May 2022 the company said its adjusted operating profit fell 42 percent year on year to £5 million while margins fell from nine per cent to five percent.

Revenue was up four percent year-on-year to £100.3 million but RM had expected to do much better than that.

It said that performance was affected by delayed shipments in RM’s Resources division and challenges associated with the implementation of its new IT platform.

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Fujitsu faces no competition on copper contract

Fujitsu managed to keep mainframe support and maintenance contract for the Police National Computer (PNC) because no one  challenged them.

The contract awarded to the Japanese Giant is worth £48 million and runs from April 2022 to March 2026.

Recently published Home Office procurement documents show this was a single tender action, meaning it is a direct contract with a single supplier, without competition.

This was done due “to lack of response from market following market engagement”, documents show.

VMWare improves partner model

VMware has changed its Partner Connect model claiming that it will give it greater levels of flexibility.

VMware Partner Connect now supports three core profit drivers  services, lifecycle profit and stickiness [no really? .ed]

The vendor’s better performing channel players are earning around 80 percent of their revenues from services, whether that be cloud, managed or professional, with profits 1.5 times higher, and professional services revenue of more than double, according to numbers shared by the vendor, it is claimed.

Vertiv appoints Lim for HR role

Vertiv has named Cheryl Lim the company’s new Chief Human Resources Officer (CHRO).

Lim will report directly to CEO Rob Johnson and run the outfit’s HR.

She has been working for more than two decades leading human resources teams, supporting organisational changes, and supplying data-driven stuff  for global HR operations in the manufacturing space.

Before joining Vertiv, Lim  held HR positions at Honeywell and was most recently the vice president of Human Resources at ITT.

Robertson Sumner expands into technical recruitment

Channel recruitment company Robertson Sumner is building another division after receiving multiple enquiries about technical roles.

CEO Marc Sumner says it would be “silly” for the company not to invest in the area with there being “shortages” in the market.

“No one can get enough technical talent into their business, so everyone is looking. We’ve had a phenomenal year in terms of growth and numbers, and with our recent office expansion we were looking at ways we can help our customers even more into 2023 and beyond.

“We have ‘dabbled’ with the odd technical role in the past, but we normally say no. But with the sheer number of enquiries it seem silly not to invest in this area.”

Carbon neutral data centres set to grow

Number crunchers BIS Research had a look at the carbon neutral data centre market and has predicted last year’s revenues of US$5.02 billion will more than triple by 2027.

According to the study, revenue will reach US$16.53 billion as government regulations on carbon emissions increase and there is a rising emphasis on renewable energy

The report said that there is growing energy-efficient alternatives for data centre cooling and sustainable development efforts and corporate social responsibility (CSR) activities

Some of this will help cut the rising global cost of electricity. 

Inflation hits the channel

Inflation is already having an impact on those in the PC hardware world.

Canalys research analyst Kieren Jessop warned that PC shipments across Western Europe in the second quarter showed the consequences of inflationary pressures and the ongoing Chinese shipment issues.

This is now a second quarter of decline in Western Europe, with an 18 percent year-on-year drop in shipments in second quarter with notebooks particularly hit, with a 26 percent year-on-year decrease.

Ingram Micro launches Ultra programme

Ingram Micro Cloud has launched a a programme for managed service providers (MSPs).

The distributor has launched its Ultra offering in the US and Canada with the aim of rolling it out to other territories, including the UK, in the next few months.

Partners will be able to sign up to the Ultra Membership Programme through the distie’s marketplace.

Google Cloud switches off IoT services

Google Cloud is giving its customers with less than a year to find alternative IoT services.

Google Cloud told its customers: “We’re writing to let you know that Google Cloud IoT Core Service will be discontinued on August 15 2023 at which point your access to the IoT Core Device Manager API will no longer be available.”