The UK’s services businesses reported a record increase in costs over the past three months and are downbeat about the future, as inflationary headwinds look set to squeeze demand further, the Confederation of British Industry said.
The CBI’s overall business optimism balance – which measures the difference between the percentage of firms who are upbeat and downbeat – sank to its weakest since May 2020, the height of the COVID-19 pandemic, for both consumer and business services.