Author: Nick Farrell

Secureworks wants a “channel first” approach

Secureworks has announced that it is pursuing a channel-first strategy and building relationships with partners and distributors.

The security outfit was once an MSSP, then became an XDR specialist with a threat intelligence system that could update its defences in real-time.

Secureworks EMEA sales boss Simon Moor said that it had become clear to the firm that a channel-first approach is the key to widening its reach and growing market share.

TD SYNNEX reaches 90 percent renewable energy

TD SYNNEX claims to be switching to green energy at its Magna Park warehouse at Lutterworth  from the start of the new financial year.

The move means that – along with the planned relocation of the Basingstoke office next month – from January 2023 more than 90 per cent of the electricity consumed by TD SYNNEX in the UK will be coming from renewable sources. The outfit’s Warrington office was already using renewable sources and the Basingstoke office will move to green power when it is relocated to a nearby, more energy-efficient building in January 2023. This facility also has over 500 solar panels on the roof.

Salesforce offers Slack and Sales Cloud integration capabilities

Salesforce logoSalesforce is offering new Slack and Sales Cloud integration capabilities, designed to help sales teams drive productivity and efficiency and cost savings.

The Salesforce World Tour NYC event showed off the productivity discounted bundle and a new native Slack integration with the company’s Sales Cloud.

Slack VP  Blake Markham said companies were seeing hiring freezes, and sales teams were seeing customers they’re selling to are experiencing similar challenges.

“Companies and their employees are focused on how to contend with [those challenges] and organisations are looking at how they can meet their revenue commitments and drive growth, while minimising expenses.

Channel needs to use data better

Data needs to be used better to generate business insights, and the Channel lacks the quality of information needed to do that.

Number crunchers from data analytics specialist insightsoftware said that the channel was dealing with a gap that many still have to bridge to reach “data fluency”.

If they ever get there, insightsoftware claims, customers could understand the information they have and garner insights from it that would help in the decision-making process.

The Channel was not getting a complete picture of their data, inconsistent records and issues around accuracy, the research revealed.

Broadcom seems to be doing well

Broadcom’s fourth quarter financial results were rather good with revenues increasing by 21 percent to $8.9 billion.

Net income saw year-on-year growth of 69 percent to $3.3 billion, from $1.9 billion in the fourth quarter of 2021.

Broadcom CEO and president Hock Tan said there had been shedloads of demand from hyperscale, service providers, and enterprises.

“This growth was driven by our strong partnerships with customers and accelerated adoption of our next generation technologies.”

“As we look into fiscal 2023, our increased R&D investments during the preceding years position us to extend our leadership in next generation products within the end markets we address.”

Rackspace shares fall after ransomware attack

Wall Street Crash, Wikimedia CommonsRackspace’s shares took a hit after the company suffered a ransomware attack hit and then failed to tell customers.

The outfit has been slammed on social media for its lack of transparency since customers started noticing a massive outage late last week.

It finally announced that it was suffering a “ransomware incident” affecting its hosted Exchange environment in its blog.

Air snaps up two more companies

Air IT has snapped up two MSPs in a merger and acquisition spree.

New CEO James Steventon has written a check for Silverbug and Scoria which are Air IT’s ninth and tenth acquisitions since August Equity invested in the Nottingham-based firm in 2020.

The company now has 400 staff and client base to 2,200 and turns in £8.2 million in its most recently filed annual accounts, Silverbug is based in Milton Keynes. Scoria, meanwhile, has its HQ in London.

Air IT virtually trebled revenues to £29.7 million in calendar 2021, accounts for its holding company show. It is forecasting a 2022 haul of £39 million.

HPE comes up with more cloudy options

HPE has spruced up its GreenLake as-a-service portfolio with an option for customers wanting a private cloud environment.

Dubbed GreenLake for Private Cloud Enterprise, HPE says that the product will give users the same container run-times they would gain if they chose public cloud and support for those customers looking for DevOps environments.

The vendor has continued to expand the ecosystem for GreenLake and has added support for Red Hat OpenShift Container Platform just a few weeks after it cut the ribbon on HPE GreenLake for VMware.

Tech firms optimistic for next year

UK tech firms are feeling pretty good about the industry next year despite rumours of the four horsemen of the Apocalypse riding forth, a new report has found.

The IT Industry Outlook 2023 report from The Computing Technology Industry Association (CompTIA) surveyed 125 professionals in the UK, DACH, Benelux, Australia and New Zealand (ANZ) and Southeast Asia (ASEAN) regions to look into the sentiment of technology firms for the year ahead.

UK businesses rated sector at 6.4 out of 10, suggesting that even with current uncertainties and societal stuff, the industry remains robust and confident.

Hackuity opens first UK office

French risk-based vulnerability management vendor Hackuity [get it?], has opened its first UK office.

The group, which already has offices in Singapore and the Netherlands, has a cash stash of €12 million to invest in new regions.

Founded in 2018 by Orange Cyberdefense veterans Patrick Ragaru and Pierre Polette, Hackuity lets cybersecurity teams to gather, prioritise, and fix security weaknesses.

VP Sylvain Cortes said that Hackuity’s entry into the UK offered significant opportunities to diversify our customer base.

“This is an important move towards global expansion, with the UK being a key step in our business plans for EMEA. We have witnessed a growing need for vulnerability management in the region, as the number of cybersecurity threats continues to grow significantly.”

Vonage releases its Salesforce Shield

Cloudy Vonage has released its Salesforce Shield for Vonage Contact Centre (VCC) and Vonage for Service Cloud Voice (SCV) which provides additional compliance with corporate and industry requirements and added security features. Lots of Vonages in that sentence.

Both plug into an organisation’s Salesforce interface and support Salesforce Shield encryption. This lets users benefit from the security Salesforce Shield provides alongside Vonage’s cloud contact centre solution, it’s claimed.

Vonage CIO Sanjay Macwan said that this means a healthcare company can manage personally identifiable information (PII) and protected health information (PHI) for its patients without compromising the ability of customer service agents to search or run workflows and other essential functions using that data in order to ensure patients continue to receive the best medical care.

Ignition holding on to identity after being swallowed

Ignition Technology is keeping its identity after being swallowed by Exclusive Networks.

Ignition Technology’s  Sean Remnant said Exclusive took a different approach during the take over.

He said that while the competition like to think that when a large distributor swallows you, they can take your portfolio when you disappear.

“That is probably the case in some acquisitions, but that hasn’t been the case here. This is 100% not the case. So we’ve still got separate profit and loss, separate management team. The culture is the same as it was, and we’re trying to build that Ignition entity and take it to EMEA and then take it worldwide.”

MSPs note uptick in cloudy business

MSPs are noting a shift by customers to take more workloads off-premise.

According to research from Kaseya, as many as 75 percent of client workloads will be cloud-based over the next three years, and that shift is fuelling activities in the channel. That figure represents a 25 percent increase compared to when the same question was asked of the channel last year.

The firm found that almost all MSPs are looking to exploit emerging opportunities around cloud integration. Most MSPs offer cloud-based infrastructure design and management.

Sovereign Business Integration Group calls in liquidators

Housing sector IT solutions provider Sovereign Business Integration Group has called in the liquidators after going tits up due to the pandemic.

The company was doing well before 2019 and netted £7.4 million in turnover, then the Barnet-based outfit saw revenues tumble 46 percent to £4 million in 2020.

Although actions taken to reduce its cost base enabled it to virtually halve pre-tax losses to £798,000 during the period, Sovereign stressed at the time that it was “actively seeking ways to further reduce costs in the face of the uncertainty in the market and the reluctance of companies to commit to capital investment decisions”.

IBM claims Micro Focus copies its software

A not so mobile X86 PCIBM has sued British outfit Micro Focus, claiming it illegally copied and reverse-engineered its software.

The copyright complaints in the US District Court in the Southern District of New York allege that Micro Focus stole IBM’s mainframe systems technology.

It said that Micro Focus created software called Micro Focus Enterprise Server and Micro Focus Enterprise Developer (collectively, Micro Focus Enterprise Suite) by using its developer access to copy IBM’s CICS Transaction Server for z/OS software.

The Newbury firm published, distributed, and promoted the Micro Focus Enterprise Suite Micro Focus and entered into contracts to benefit from IBM’s developer programmes and gain access to its