Author: Nick Farrell

CMA reopens talks with Microsoft

The Competitions and Markets Authority (CMA) is ready to reopen talks with Microsoft on its proposed merger with Activision Blizzard.

Microsoft has stated that it will attempt to restructure the deal to allay the concerns of the CMA about its potential domination of the cloud gaming market. An appeal hearing was due to begin later this month.

A CMA spokesperson said: “In order to be able to prioritise work on these proposals, Microsoft and Activision have agreed with the CMA that a stay of litigation in the UK would be in the public interest and all parties have made a joint submission to the Competition Appeal Tribunal to this effect.”

The change in stance on both sides of what was turning into a bitter dispute comes after a US judge ruled that the acquisition could proceed.

The US competition watchdog, the Federal Trade Commission (FTC) had requested that the deal be blocked, citing similar concerns to the CMA about Microsoft buying exclusive access to Activision games such as Call of Duty and stopping those games being made available on other cloud gaming platforms, notably Sony and Nintendo.

Global PC shipments decline

Canalys Forum EuropeGlobal PC shipments declined 13.4 percent year over year during the second quarter of 2023 (2Q23), according to preliminary results from the International Data Corporation (IDC)

According to IDC’s Worldwide Quarterly Personal Computing Device Tracker this was the sixth consecutive quarter of contraction brought on by macroeconomic headwinds, weak demand from both the consumer and commercial sectors, and a shift in IT budgets away from device purchases.

However, despite the poor showing, the market performed better than forecast for the quarter, IDC said.

The overall weak demand has caused inventory levels to remain above normal for longer than expected. This includes finished systems at the channel level, as well as the supply chain.

UK retail sales increase

UK retail sales experienced a little increase in June, with like-for-like (LFL) sales gaining  +1.9 per cent, according to fresh statistics from accountancy and business advice firm BDO.

BDO’s latest High Street Sales Tracker revealed that the overall like-for-like sales increased by +1.9 per cent in June, compared to the previous year’s base of +8.4 per cent. LFL sales growth remains much lower than the consumer price index (CPI) inflation, implying that sales volumes have declined dramatically as consumers continue to tighten their purse strings.

BDO Head of Retail and Wholesale Sophie Michael said that this is the second month that figures have come in below inflation.

Since July 2022, like-for-like sales growth has failed to exceed the rate of inflation every month, she said.

Michael added that as the government aims to halve inflation by the end of the year through a series of interest rate hikes, discretionary spending and sales volumes are expected to decline further as households face increased mortgage and rent payments.

She said competition for consumer spending has never been more intense.

The statistics further revealed that following last month’s disappointing results, the homeware industry continued to underperform in June. Total homeware LFL sales declined by -0.6 per cent this month after falling by -8.8 per cent in the same month last year.

In-store sales did particularly poorly, declining -0.7 per cent in 2022 from a -1.9 per cent base. Total LFLs in the fashion sector increased by only 3.0 per cent in June, boosted by a 7.2 per cent increase in in-store sales due to increased high street footfall during the warm weather.

The lifestyle sector also showed a minimal increase as well, with total like-for-like increasing by +2.3 per cent month on month from a base of +6.9 per cent. This is the category’s ninth month in a row with positive LFL sales.

Michael noted that reports of insolvencies in the retail sector have recently increased significantly, reflecting the severity of the situation.

She said the retail industry was the UK’s economic engine. Urgent assistance was needed to prevent further deterioration.

To address the challenges faced by UK retailers and level the playing field with shopping destinations in Europe and beyond, Michael suggested that the government consider reinstating tax-free shopping for overseas tourists.

This policy issue has garnered significant attention, and retailers are urging the government to take action.

Michael stressed that retailers, like others in the broader consumer markets sector, are facing labour supply challenges, which have been exacerbated by post-Brexit restrictions on worker mobility.

According to her, retailers are being forced to pay higher wages in order to maintain their workers and compete for new talent in the market.

The cost increases add to the current inflationary pressures, she said.

While the Chancellor has announced certain initiatives in previous announcements to encourage parents and those who have taken early retirement to return to work, she stated that they have yet to make a meaningful impact.

The retail and wholesale head noted that while such actions may help to mitigate the negative effects, given the persistent levels of inflation on essential spending, retailers will need to continue to focus on closely managing their cost base and how best they can drive top-line revenue. Micheal said the margin between winners and losers for stores is likely to expand as the year unfolds.

BT boss leaving over the next year

BT CEO Philip Jansen has announced that he will be clearing out his office and leaving “at an appropriate moment over the next 12 months”.

Rumours that BT’s board of directors had begun searching for a new chief exec started in March.,

Jansen first joined BT as CEO in 2019 and managed to nearly halve the company’s share value from 230p to 122p.

Microsoft cracks down on rule breaking partners

Software King of the World, Microsoft has increased penalties for partners and suppliers who violate contracts and the Partner Code of Conduct.

The purge means that the vendor could revoke the solution provider’s ability to sell in certain partner programmes and even purge the provider from the partner ecosystem.

Vole said: “We’re committed to winning in the market ethically and in compliance with the laws and regulations of the countries/regions in which we operate.”

Zivver hosts health authorities in digital coms conference

Digital communications outfit Zivver hosted a conference on how digital communications can be used in different areas of healthcare delivery.

The conference was attended by West Suffolk NHS Foundation Trust, Royal Papworth Hospital NHS Foundation Trust, East of England Ambulance Service and the national Asthma and Lung charity.

Zivver said it wanted to encourage an open conversation regarding transformation in healthcare services.

Future System Digital Programme Lead and Deputy CIO at Global Digital Exemplar West Suffolk Hospital Sarah Judge, said: “These events are important for sharing best practice with other healthcare providers. It promotes broader thinking to ensure we are working towards standardising email security and engaging internally across different departments.”

Zivver launched its second innovation playbook for healthcare, exploring common communication problems that occur in health such as accessibility, safely sharing media and information to and from users, integrating system providers and using automation to save time. The playbook helps clinical and non-clinical teams find their problems, consider tools that can help solve these problems and learn from good practice in other health systems.

Healthcare Advisor and co-author of the playbook Liam Cahill said: “Communication is at the heart of healthcare interactions so improving communications is a necessity. However, it presents a myriad of challenges. Behaviour change can be disruptive, digital inaccessibility and exclusion for service users increases the complexity, and there is little coherence and compatibility across local systems when channels and connections across partners are so needed. Despite the hurdles, it is important that we work together to provide staff with ‘creation tools’ that empower them to transform their services and improve care.”

Zivver Commercial VP Oliver Brown said: “Receiving tangible insight and feedback from our trusted customers, advisors and partners is not only vital, but also a blessing. It reaffirms Zivver’s mission to improve clinician-to-patient care through secure communication channels, whilst enabling us to drive continuous innovation to solve integrated healthcare systems’ most pressing challenges, both now and in the future.”

Quantexa invests £125 million in AI industry

Quantexa will invest an additional £125 million in the global artificial intelligence (AI) industry over the next three years to help clients advance the use of AI to protect, optimise, and grow their organisations.

By 2027, Quantexa’s total global investment in AI will reach more than £200 million.

The investment marks Quantexa’s continued advancements in AI with the preview of its Generative AI technology, Q Assist.

Dodgy emails flood UK businesses

British businesses and citizens reported a staggering one suspicious emails and website every five seconds according to a report released by the National Cyber Security Centre (NCSC), an agency of the Government Communications Headquarters (GCHQ).

Between January and December 2022, the NCSC’s free Suspicious Email Reporting Service (SERS) received approximately 7.1 million reports of suspicious emails and URLs.

This equates to nearly 20,000 reports per day, with a significant contribution coming from UK businesses. The NCSC acted upon these reports, resulting in the direct removal of approximately 235,000 malicious URLs from the internet, an average of less than six hours from the time of reporting.

Becthle wants to buy French IT firm Apixit

As part of its cunning plan to push into Europe, German security outfit Becthle has made an offer to purchase French IT firm Apixit.

Becthle’s IT services portfolio covers six European countries after Germany, Austria, Switzerland, Great Britain and the Netherlands.

The acquisition will mark the German reseller’s 110th since being founded in 1983.

The deal depends on a consultation with Apixit’s workers’ council, and the approval of the responsible French authorities.

Fujitsu opens new centre of European excellence

Fujitsu has opened a new centre of excellence (CoE) to modernise  its Continental Europe region (CE) powered by CAST software intelligence technology.

The company says the move is a response to the growing demand for accelerated transformation at scale and Fujitsu’s commitment to providing innovative solutions to their customers.

IDC predicts more spending on clouds

Spending on compute and storage infrastructure products for cloud deployments, including dedicated and shared IT environments, increased 14.9 per cent year over year in the first quarter of 2023, according to beancounters at IDC

The IDC Worldwide Quarterly Enterprise Infrastructure Tracker: Buyer and Cloud Deployment report says that spending on cloud infrastructure continues to outpace the non-cloud segment, with the latter declining 0.9 per cent in 1Q23 to $13.8 billion.

Rackspace Technology partners with C2C Global community

Rackspace Technology has teamed up with C2C Global, the largest worldwide community of Google Cloud users.

Rackspace Technology announced a significant expansion of its partnership with Google Cloud to offer Generative AI Services and Solutions using the (FAIR) practice.

Foundry for Generative AI by Rackspace FAIR for Google Cloud is dedicated to accelerating the secure responsible, and sustainable adoption of generative AI solutions in enterprises across all industries.

Microsoft denies cloud breach

Microsoft campusSoftware King of the World, Microsoft has denied that it suffered a massive cloud breach.

Russian hacking group Anonymous Sudan claims it is selling data allegedly belonging to Vole at about £39,400 a pop.

Last month, Microsoft confirmed that the service outages that affected its OneDrive web portals, Azure, and Outlook apps were a result of Layer 7 DDoS attacks. The company experienced these attacks on 5 June .

Anonymous Sudan recently announced that it had successfully hacked Microsoft and stolen a “large database” with over 30 million Microsoft accounts, passwords, and emails.

The group even proved the authenticity of its claims by sharing a data sample. Aside from this, Anonymous Sudan warned that Microsoft will probably deny losing the data.

Node4 snaps up ThreeTwoFour

Node4 has snapped up information security and technology risk specialist ThreeTwoFour.

ThreeTwoFour offers a suite of information security services, including programme delivery, cyber strategy, risk and control assessment and governance.

It  has financial services sector experience which will broaden Node4’s reach.

The acquisition will also enhance Node4’s security and transformation capabilities, particularly for enterprise-level clients, and better equip the MSP to meet the increasing requirements in the public sector and government frameworks for effective cybersecurity solutions.

Atos wants to sell EcoAct to Schneider

Atos has entered into negotiations with Schneider Electric to flog its climate consulting and net-zero solutions provider EcoAct and its subsidiaries.

It would mean that Atos would secure its divestment programme of non-core assets while engaging in a strategic partnership with Schneider Electric on decarbonisation.

EcoAct offers a portfolio of services which covers the net-zero transition value chain, from planning and forecasting to carbon offsetting.