Author: Eva Glass

Eva Glass first rose to prominence in The INQUIRER. She continues to work behind the scenes to dig out the best stories.

Birt gets hosting job

BBC HQHost Europe Group said it has appointed Lord Birt of the BBC as its non-executive chairman.

Birt said that Host Europe, which has over a million customers, and offers cloud hosting  and managed hosting, is in a good position to act fast to the needs of its customers. “I am honoured to be invited to join such an industry leading team.”

Euro private equity firm Cinven bought the Group in July and wants to grow it to be the number one in Europe.  It has already bought two companies, Telefonica Germany Online Service and domainFactory.

Birt was the director general of the BBC between 1992 and 2000, and has held a number of other positions including chairman of Paypal Europe.

He is a cross bencher in the House of Lords.

Cinven partner David Barker said that his appointment chimes with rapid growth in the European hosting market. Barker claimed the Group is in a strong position to capitalise on the growth.

Expect big TVs to get cheaper

tv58A report said that while shipments of TFT LCD panels will hit 675 milllion units in 2014, overall figures show a decline from the year before.

According to Digitimes Research, LCD TV panel shipments will only grow by 0.6 percent and there will be a glut of large panels over the winter.

As well as that, the research claims that monitor and notebook panels will decline in 2014.

But Ultra HD TV panels will grow by over 400 percent in 2014, hitting shipments of 15.3 million units.

Salesforce boss gets big cash boost

Salesforce_Logo_2009The CEO of Salesforce is in the money.

Marc Benioff has been given a 20 percent pay rise meaning that he will earn a trifling $1.44 million.

The board also decided to give Benioff share options amounting to 1.85 million, and the current valuation of those shares is close to $29 million.

Benioff now owns shares worth over $2 billion, so he won’t be short of a bob or three.

The board revealed the pay increase in a regulatory filing but didn’t say what Benioff did to get the extra dosh.

Britain a fail on recruiting female IT folk

Scott Fletcher, ANS GroupAn Institution of Engineering and Technology (IET) skills report has shown that only seven percent of IT engineers in the UK are female.

Worse than that, that percentage has only risen by two percent over the last five years.

We’re lagging behind Spain (18%), Italy (20%) and Sweden (26%), the survey shows.

Scott Fletcher, chairman and founder of cloud company ANS Group, said: “We need to increase the flow of young talent into tech and engineering industries and attracting more women is an obvious answer. Currently a large proportion of female Stem graduates (science, technical, engineering and mathematics) are choosing careers in other industries.”

And there’s even worse news because a report from the Institute of Physics earlier this showed half of all the co-educational schools in the UK hadn’t entered a single female student to sit A level physics.

“It seems that Britain’s schools have pigeon holed physics as a ‘boys’ subject which is a notion that needs to be eradicated immediately,” he said. “The IT industry is obviously fluid and businesses need to re-invent themselves every few years. There is no sitting back on past glories in our industry and young talent is the essential fuel for that re-invention.”

Fletcher said the ANS Group has formed a “Cloud Academy” providing training for 60 apprentices a year.  The firm is based in Manchester.

Cloud can yield SMBs 30% savings

Lisette Sens, ZynstraThe channel is being forced to rethink the landscape because of the pervasiveness of cloud computing.

But there are ways for resellers to make margins through cloud offerings, despite the preponderance of services that are available.

That’s according to Lisette Sens, head of channel at Zynstra. She was appointed to the role last week with the remit to sell products through the supply chain.

Sens said one way to attract businesses was through resellers educating SMBs about the benefits of cloud offerings. SMBs can save as much as 30%, she said, implementing desktop enterprise systems.

“This market is growing and should be taken seriously,” she told ChannelEye. “The SMB market is looking for trusted providers. We have done trials in the market and we’re working with Easynet.”

She said reselllers need to find their place in this changing landscape in order to maximise their margins.

“We want to show the SMB world that we really understand them and work with the channel to deliver,” she said.

HP shows small signs of turnaround

HPGiant vendor Hewlett Packard turned in a profit of $1.4 billion on revenues of $29.1 billion, compared to a loss of $6.9 billion in the same fourth quarter a year back.

But although its enterprise group showed growth of two percent, its other divisions – personal systems, printing, enterprse services and software showed declines from the same period last year. Enterprise services fell nine percent, as did software.

All in all, HP’s revenues showed a 2.8 percent decline – and it expects further small declines in revenue.

The enterprise group managed to sell more storage and servers, with a two percent rise in sales. That follows CEO Meg Whitman’s decision a few months ago to shake up the unit.

Whitman thinks that HP needs to spend more money on research and development.

BYODs mean IT departments have lost control

A monolithGartner said that while many businesses think it’s time for them to go mobile, there are obstacles to that move and many don’t know how to proceed.

But, said Darryl Carlton, a research director at the market research company, the key to success is appplications architecture and design,

“Designing your applications to meet the demands of BYOD is not the same as setting usage policies or having strategic sourcing plans that mandate a particular platform,” he said. “BYOD should be a design principle that provides you with a vendor neutral applications portfolio and a flexible future-proof architecture. If the applications exhibit technical constraints that limit choice and limit deployment, then the purchasing policy is irrelevant.”

IT departments are losing control of tools accessing corporate systems and data because of changes in the workforce and processes outside organisations’ boundaries.

“The community of users has expanded to include suppliers, customers, employees and a very broad range of stakeholders,” Carlton said. “We are no longer developing applications for deployment to an exclusive user base over which we exert standards and control.”

Partly, IT departments don’t realise that there are users that IT departments can’t control, and that means standards can’t be dictated and proprietary controls can’t be imposed.

“For CIOs to consider BYOD activities within their organization to be a temporary problem generated by a few disaffected employees would be a tragic mistake. This is a leading indicator of change for which an appropriate response is required. Reasserting control is not an appropriate response. This is a permanent and irreversible shift in the way that IT is procured and implemented to support the organisation, suppliers and customers.”

Tablet failures slow BYOD growth

ipad3A report claimed that nearly half people using tablets have experienced failure in the last two years, making them a poor choice as devices in the business sector.

The survey was undertaken by Panasonic which – it is only fair to say – has an axe to grind because it is pushing its Toughbook range of tablets.

The survey showed that the most common weakest link was extreme temperatures, whether machines were left in places too hot or too cold.

The next common reason for failure was machines being dropped or knocked off desks – that was followed by spillages.  Panasonic claimed one in 10 reported that a vehicle drove over their broken tablets.

Battery problems, touchscreen bugs and screen breakages were also named as reasons for tablets not working – with the average time for repair being two weeks.

The survey showed that tablets are often used wen employees were travelling but 45 percent used it at their desk or in front of clients.

Panasonic didn’t say how many people it had surveyed.

Cloud Distribution signs up WatchDox

Adam DavidsonWatchDox is to be distributed by Cloud Distribution, a specialised VAD in security and networking.

Cloud said that WatchDox is a secure way to improve workflow and moble collaboration on tablets, smartphones, PCs and other devices.

The value added distributor will become WatchDox’s sole distributor for the UK and Ireland.

The offering will become part of Cloud Distribution’s Enterprise Mobility stack.

Adam Davidson, director at Cloud Distribution said: “The need to deliver a secure enterprise mobility strategy is one of the most pressing issues that IT security teams are tackling today as mobile workforces are only set to grow. The addition of WatchDox means that our Enterprise Mobility stack can deliver a complete solution for resellers to offer their end users, all of whom are striving to prevent data loss, mitigate security breaches and meet compliance regulations.”

Ryan Kalember, chief product officer at WatchDox said that Cloud Distribution was the obvious partner for his company because of its security credentials and expertise.

Startup takes on Google

google-ICA London startup thinks it can take on Google and win.

Frank Kristiansen, founder of Seevol.com, said that small companies have the ability to disrupt the Google model.

He said: “It is unheard of that a whole industry can stay so passive in its evolution for so long without being destroyed by small innovative competitors. The way search results are displayed did not change at all since Altavista in 1995 that is 18 years with absolutely no chance!”

Storage is the big problem, he believes and Kristiansen claims search results from Google and other search engines are not good.

The problem with Google, he maintains, is Adsense.  The only purpose is to redirect people to pages and to collect a small payment.

So how can Seevol improve on Google? He said his search engine will only index domains that deliver high quality results and then sift them with an algorithm to find the most relevant.

The site is not online yet and the company is looking for investors to take on Google, Bing, and the rest. Seevol didn’t say how it will solve the storage problem or what its business model is.

Amazon UK accused of stressing workers

Amazon logoA BBC Panorama report is claiming that working at Amazon can really stress you out.

That’s a claim Amazon rejects.

According to the BBC, it planted a reporter at the firm’s Swansea warehouse and he used a hidden camera to record the action.

His job was to pick orders from the huge warehouse, using a handset that told him what to collect.

The handset gave the reporter, Adam Littler, a fixed time to pick the products and it started counting down and beeped at him if he got it wrong.

The handset reported the speed at which Littler was performing and if his performance wasn’t under par, he was reported to managers.  He worked 10 and a half hour night shifts at £8.25 an hour and reported that he walked 11 miles on an average shift.

Amazon told the BBC that it was “working hard to make sure we’re better tomorrow than we are today”. The Panorama programme airs tonight at 9:30PM.

Cloud faces fresh security risks

netthingsA report from Zscaler examines security threats ahead and said the diversity of devices used to access data make it difficult for organisations to stay ahead.

The Zscaler 2014 Security Cloud Forecast says that attacks on DNS servers are increasing and one of the problems is that “tens of thousands” of Internet DNS are not secured. And attackers use DNS techniques mimicking load balancing, with malware using DNS to conceal command and control networks. Companies, in 2014 should monitor DNS traffic, particularly on new domains.

Cloud services rely on HTPPS and SSL for encryption but by the end of this year, the industry standard will become 2048-bit keys rather than 1024 bit.  Visibility becomes as much as five times more difficult with this move.   SSL will be enabled by default for many web services next year.

The move to BYOD – bring your own device – is “the weakest link”, said Zscaler.  When businesses move corporate data to the cloud and people use mobile devices there is no real security appliance between data and device. Zscaler warns to expect mobile attacks using email, web and malicious third party apps.

And the “internet of things” also brings its own problems, Zscaler warns.  Accessing these multiple devices using smartphones is insecure but there is no minimum base level security in place. “In 2014, attackers will make attempts on the internet of things in homes, businesses and in critical pieces of infrastructure,” the report concludes.

CWCS to offer unlimited bandwidth

Clouds in Oxford: pic Mike MageeManaged hosting company CWCS said today it will offer unlimited bandwidth on cloud server packages.

According to the company, its cloud servers are more inexpensive because removing data transfer charges will lower the prices.

MD Karl Mendez said: “We can offer unlimited bandwidth because we run, manage and operate our own data centres, using high specification equipment and servers with a deliberately built-in amount of spare capacity.”

He said his company is one of the first in the UK to offer cloud servers with unlimited data transfer.

He said that the unlimited bandwidth is now available on CWCS Managed Hosting’s recommended cloud server plans and also on cloud servers that clients have configured themselves.

The services – which have a number of Windows and Linux specifications, are available from its UK data centres.

Zynstra boosts its channel presence

Lisette Sens, ZynstraLisette Sens has become head of channel at Zynstra – a new post at the startup.

The hybrid cloud company also said it has added two resellers to its route to market – BTA Ltd and TETip Ltd, via its partner Easynet.

Zynstra is a new outfit which started in July this year but has £6 million plus in funding and is now investing in the channel.

The company targets small and medium sized enterprises (SMEs) with a hybrid cloud offering.

Zynstra co-founder and CEO Nick East said that the channel is fundamental to its business. “We needed someone with an exceptional track record and understanding of the market.”

The Zynstra Hybrid Cloud, he claimed, will give SMEs with up to 250 employees a fully managed IT system. It is sold only through the channel.

Sens said: “Working with the channel, you always want to be offering distinctive technology that solves real problems, which is exactly what Zynstra is doing. The technology means that SMEs no longer have to choose between an all-cloud approach or traditional IT, which is a very powerful message for resellers and end users.”

Stan Shih returns in Acer reshuffle

Acer's Stan ShihThe founder of Acer – Stan Shih – has returned to the company he founded as chairman and interim president.

That follows CEO and chairman JT Wang stepping down, along with president Jim Wong.

Acer has been particularly hard hit by the slump in PC sales over several quarters and we guess the return of Shih is seen by the board as giving the company’s fortunes a blip.

Shih saw Acer’s fortunes rise during the 1990s as he turned the company from yet another PC manufacturer to become a global player competing with the likes of Dell, HP and Lenovo.

He retired some years ago and observers see little respite in PC performance as people move away from notebooks to tablets and smartphones.