ICT outfit Allvotec has partnered with cloud specialist Vapour as part of a cunning plan to boost its Unified Communications portfolio.
Vapour scores all Allvotec’s Avaya projects with <250 users. The Vapour Subscription Service (VSS) means Allvotec can securely deliver enterprise-grade UC services via Vapour’s private network infrastructure, with an end-to-end service wrap, complete with SIP if required. But the customer relationship and contract remain with them.
Allvotec’s CEO Dave Gardner said: “For three decades, we’ve delivered, supported and maintained tech solutions that enhance customers’ communications, collaboration and productivity, via a partner-exclusive business model. We only collaborate with true experts who are as confident and experienced in their respective fields. We’re forecasting a big growth over the next 12 months, as organisations’ digital transformation projects continue at pace. Vapour will now play a key part in accelerating our ability to innovate, and deliver successful UC solutions which are agile, robust and compliant.”
Vapour’s CEO Tim Mercer added: “UC offerings don’t always meet the needs of partners and their end-users. However, with businesses demanding better quality cloud voice solutions than ever before, this is a great opportunity for a ‘Vapour x Allvotec’ collaboration to drive change in the market. Together, we can deliver enterprise-grade Avaya tools to Allvotec’s customers, while they retain complete control of the relationships they’ve built over the years.”
Vapour has been one of Avaya’s fastest-growing mid-market cloud voice partners in the UK, since 2018. Originally specialising in secure cloud voice, video, networks and storage, the eight-year-old business revealed a new tech toolkit at the turn of 2021, which now includes SD-WAN solutions, a Technology as a Service offering, and TeamsLink integration to MS Teams capabilities.