The number of workers using collaboration tools has risen by 44 percent since 2019, according to new stats from Gartner.
The number-crunching outfit’s Digital Worker Experience Survey questioned 10,080 employees at organisations with 100+ employees in the US, Europe and Asia-Pacific and found 80 percent of workers are now using collaboration tools.
Big G principal research analyst Christopher Trueman said that collaboration tools found renewed importance during COVID-19 for their role in ensuring the productivity of suddenly remote teams.
“As many organisations shift to a long-term hybrid workforce model, cloud-based, personal and team productivity technologies, along with collaboration tools, will form the core of a series of new work hubs that meet the requirements of various remote and hybrid workers.”
The use of meeting software surged during the pandemic. Back in 2019, global workers said that they spent, on average, 63 percent of their meeting time in-person. Now, that figure has dropped to 33 percent as more meetings have taken place over audio and video-enabled stuff.
This shift away from face-to-face meetings is expected to continue too. Gartner predicts that, by 2024, in-person meetings will fall from 60 percent of enterprise meetings to just 25 percent. Remote work and evolving workforce demographics will drive this change.
