Wiztek, a provider of online and mobile tech support services, is launching a cheaper tech support marketplace which promises to help small businesses, business travellers and the self-employed to address tech problems faster than ever before.
Wiztek will offer its on-demand service providing access to a community of experts all the time. Nusinesses can be in contact with a tech expert in under 30 seconds, consultations are free, and Wiztek claims it has a ‘no fix – no fee promise’.
It involves the use of a 3-click process via an app or website, which use AI technology to match problems to a community of experts, businesses can be connected via call, chat or video, any time day or night anywhere in the world, for a free consultation within 30 seconds, and could have a solution within minutes, the company claims.
Wiztek founder Hani Al-Qadi said that for modern small businesses and entrepreneurs, “time is money”, and the unexpected costs and delays resulting from tech problems can be a real burden.
Paul Amsellem, CEO of Wiztek added: “With Wiztek, we are offering the most advanced, highly personal, on-demand digital tech support service available. Our experts can provide all-encompassing support for the multitude of devices that businesses use every day, and our pricing strategy is designed to eliminate the sting that small businesses can’t afford when their tech fails or they need help to install and understand new tech. Quite simply, our experts will help to keep businesses up and running when it counts.”
