Leeds-based re-commerce start-up, Vintage Cash Cow, has appointed Huboo to sort out its distribution.
Vintage Cash Cow has gone from hundreds of customers a month to several thousand within the space of a year and, despite a bespoke CRM system, found success does come with challenges.
Floor space and employee capacity were the main pinch points. Couple that with the infrequency of courier collections and Vintage Cash Cow was fast approaching being unable to fulfil at the speed and reliability they felt was important.
Partnering with Huboo has meant customers can expect goods to fulfilment within one day of payment – an area that Vintage Cash Cow was fast approaching being unable to fulfil.
Huboo’s brand new Bristol based specialist fulfilment warehousing allows Vintage Cash Cow to continue scaling at speed without having to worry about core efficiencies.
Antony Charman, Co-founder at VCC, said: “As VCC has grown in size, the challenge of storing & then dispatching goods in a timely, efficient and cost-effective way became increasingly complex.
“We were looking for a company who could take all the hassle out of despatch and who could work with us as we grow. Now we send vintage goods to Huboo and let them take care of dispatching them to our customers. The big wins for us are no longer having to deal with couriers and regaining large parts of our premises previously needed for storage.
“ When we factored in labour costs we found Huboo were cheaper. Hassle-free fulfilment and for a lower cost!”
Martin Bysh, CEO of Huboo, said: “We’re very excited about working with VCC. They’ve got a phenomenal offering, and recommerce is probably the most exciting sector of e-commerce currently.”