Tollring’s three year growth plan seems to be working and it tells us that it now monitors over 8.4 million cloud endpoints globally across its entire portfolio of cloud business analytics, call recording and telecoms fraud protection services.
The company has expanded its business in all regions, with customer growth exceeding 50 per ent across both Europe and APAC within the past 12 months. In addition, iCall Suite cloud business customers now total over 17,000 with the average number of calls now being recorded across its cloud users now exceeding 400,000 per day, the company said.
Tollring has increased its headcount to 120 employees globally and invested in excess of £2 million in its Microsoft business unit , covering the launch of Analytics 365, its collaboration analytics app for Microsoft Teams, alongside research and development, certifications and accreditations, and Microsoft Azure cloud infrastructure.
Tony Martino, CEO of Tollring, said: “Our investment in Microsoft is significant and critical to our evolution. We are expanding our insights to cover how people communicate as well as collaborate. Our latest Analytics 365 native app for Microsoft Teams delivers essential workplace insights that can support individuals, improve collaboration, and provide the understanding that drives business performance.
“By providing analytics services across multiple UCaaS, CCaaS and collaboration platforms, we are able to empower our community of service providers and channel partners operating across 20 countries to provide the best in-class customer retention and communications management solutions in the market. We want to ensure our partners can meet the evolving needs and expectations of their customers. This drives our innovation, and our product roadmap has never been more exciting in our history.”
