TD SYNNEX has launched a new service to help its partners offer top-notch printing solutions to their customers
The outfit has partnered with Epson to offer its partners the Workforce Enterprise series of A3 copiers and printers. This means partners can provide customers with remote monitoring, automatic cartridge replacement, on-site warranty cover, and the energy- and waste-saving benefits of Epson’s unique Heat-Free inkjet technology from the moment they install them.
The new service, dubbed OpenMPS, lets partners manage customers’ printing devices with automatic shipments of supplies, remote monitoring of print devices, and on-site warranty cover. Partners have complete control over customer pricing and get alerts when consumables orders are placed. Smart dashboarding and full reporting let them see all orders and shipments in one place, and enhanced data checking protects against fraud.
TD SYNNEX UK managed print boss Peter Lunn said adding the Epson Workforce series to OpenMPS allows partners to offer a complete service on these devices. This is a big deal because, as well as making OpenMPS even more handy, there have been few A3 options for partners to sell.
“With on-site warranty cover for all the leading brands and easy remote monitoring and ink replenishment, OpenMPS helps partners add more value to every print device and increase their income from managed services. It’s a straightforward and effective way for small and medium-sized business partners to start offering managed print services,” he said.
Support for the Epson Workforce series gives partners a cracking solution from a top-name brand that they can sell to places where A3 is a must. Add to this the energy-saving benefits of the Epson Workforce series, and you have a very tempting offer with a broad appeal.”
Lunn reckons there will be good chances in the market with Open MPS and the Epson Workforce series.
“A lot of businesses have been tight on spending but are now looking to update their shared printing devices, so there is some real potential out there. When they decide to upgrade, customers will not want to settle for less on performance or energy efficiency and with the Epson Workforce, they don’t have to – they get high print speeds, top quality and lower costs,” he said.
