Peter Olive, CEO of Vortex 6, a company which automates vendor partner programme compliance has been explaining the key approaches for channel businesses to undertake to make sure they stay in good shape during the pandemic, not only ensuring business continuity but thriving as a result.
Olive said that the current pandemic is forcing firms all over the world to rethink how they do business in 2020 and beyond – the IT channel is no exception.
Channel partners are playing a crucial role during the crisis, ensuring customers’ businesses are fully enabled – in many cases standing up remote workforces almost overnight. Partners have been forced to adapt quickly and some may feel vulnerable during this period of uncertainty.
Olive says as a partner, you will have many questions and concerns. Is the budget your customers spend with you likely to be cut? How are we going to be affected by the economic recession? Where should you put your resources? Are there processes that are manual and inefficient that you can automate?