Which? has told telecom firms to stop any plans to go ahead with ‘unconscionable’ broadband and mobile price hikes in April, even after the industry watchdog found the practice hurts consumers and set out plans to ban it.
Ofcom recently planned to ban the practice of inflation-linked mid-contract price rises, saying that they cause ‘big consumer harm’, but this will not happen before the next wave of expected hikes in April 2024.
Many providers seem ready to shamelessly go on – with next week’s CPI inflation news set to start the announcements of the latest round of shocking hikes for consumers. Many may have already suffered increases of up to 17 per cent last year.
Which? Has written an open letter to big broadband and mobile providers – BT, EE, O2, PlusNet, Shell Energy Broadband, TalkTalk, Tesco Mobile, Three, Virgin Media and Vodafone – telling them to cancel any unfair and unpredictable price hikes planned for April this year. The letter has been published as a full-page national newspaper ad this morning.
