Unified coms outfit CounterPath has partnered with middleware provide TigerTMS to develop a custom-branded Bria and Stretto Platform solution, iConnect LITE.
Their iConnect LITE app enables hotel guests to use their smartphone or tablet as their room phone while checked into the hotel using a Wi-Fi or cellular data connection to make and receive calls.
Since the onset of COVID-19, hotel room phones have come under scrutiny as potential vectors for virus transmission. For this reason, hoteliers have been investigating ways to reduce contact with or entirely replace room phones. Using secure login credentials provided at check-in, the iConnect LITE app enables guests to make internal and external calls using their own devices, improving efficiency in communications and effectively replacing the handset in rooms. When a guest checks out, the iConnect Lite app deregisters and no longer provides login access on their device. Providing iOS and Android support, and hotel-specific branding, iConnect LITE is a viable option for all types of hotels.
