Tag: Tesco Mobile

Which? blasts telecoms firms for price hikes

Which? has told telecom firms to stop any plans to go ahead with ‘unconscionable’ broadband and mobile price hikes in April, even after the industry watchdog found the practice hurts consumers and set out plans to ban it.

Ofcom recently planned to ban the practice of inflation-linked mid-contract price rises, saying that they cause ‘big consumer harm’, but this will not happen before the next wave of expected hikes in April 2024.

Many providers seem ready to shamelessly go on – with next week’s CPI inflation news set to start the announcements of the latest round of shocking hikes for consumers. Many may have already suffered increases of up to 17 per cent last year.

Which? Has written an open letter to big broadband and mobile providers – BT, EE, O2, PlusNet, Shell Energy Broadband, TalkTalk, Tesco Mobile, Three, Virgin Media and Vodafone – telling them to cancel any unfair and unpredictable price hikes planned for April this year. The letter has been published as a full-page national newspaper ad this morning.

Argos to take on Asda, Tesco in contract phone space

argos-logoArgos is planning to launch a contract phone offer and go toe to toe with Tesco Mobile and Asda Mobile. The retail giant will trial its service by offering online contract deals and phones in more than 200 stores across the UK starting in April. If all goes well, a second trial of SIM-only phones will also launch, reports Mobile Today.

The move comes as sales of pre-paid phones continue to tumble and Argos faces more competition from Tesco Mobile, Asda Mobile, Carphone Warehouse and Phones 4u. If all goes well and contract sales prove sufficient, Argos plans to enter talks with carriers to set up its own MVNO later this year.

Argos is reportedly already hiring account managers for ‘Argos Mobile’, as that’s apparently the working name for its MVNO. Former Vodafone UK manager Ben Murr is apparently playing a major role the effort.

Analysts believe Argos could pull it off, as it already has a sizable customer base and might make inroads in the entry level and mid range market. In all likelihood, Argos will try to focus on value driven contract deals. There is room for high end gear, but Argos will probably go for the penny pinching crowd.