Tag: small business

Small business confidence low

1-pike-schermer-quits-30sweb1Small businesses confidence has fallen to its lowest level in three years.

According to the small business index compiled by the Federation of Small Businesses (FSB) which measures firms’ prospects for the next three months gave a reading of 8.6 for the first quarter, down from 21.7 in the fourth quarter and its lowest level since the first quarter of 2013.

Small firms also saw the first decline in job creation nationwide since the second quarter of 2013, .

The FSB said the fall in confidence was partly due to fears over the strength of the UK and global economy while Government policies such as the national living wage and pensions auto-enrolment had also contributed.

It pointed out that the last time confidence was lower at the start of 2013 was “a time when there were still huge doubts over the strength of the UK economy and many were discussing the prospect of a ‘triple dip’ recession”.

FSB vice-chairman Sandra Dexter said: “Small business confidence has clearly faltered, which is why the welcome small business focus in the Budget is so important.

“We need a renewed push for growth and productivity – with policy makers delivering a sustained package of support for ambitious small firms.”

No qualms for small biz toilet talk

portalooSmall biz owners are increasingly taking important work related calls while sitting on the bog, a company has claimed.

Seven out of 10 micro business owners have taken a business call in the toilet, call answering service Penelope found in a survey.

The main reason for taking the calls is for fear of missing out on new business.

Others said they had taken a call at a funeral and slightly less took a work call at a wedding, CRN reports.

Penelope co-founder Ed Reeves said that responsiveness is critical for small businesses.

“A consumer is unlikely to chase a business to buy something from them, it is far more likely that they will simply call someone else,” Reeves said.

Small businesses spend peanuts on web ads

coffee-deskSmall businesses don’t appear to be too interested in cheap web ads offered by Google, Yahoo, Facebook and other outfits. Although the ads are very cheap indeed, small businesses in the US are simply not going for them.

The Boston Consulting Group recently worked out that small businesses spend a mere 3 percent of their tiny ad budgets online.

BCG’s survey covered 550 outfits and found that only Groupon and similar daily deal companies are bucking the trend.

In contrast, bigger outfits spend up to 15 percent of their ad budgets online, hence they dominate the online ad space. Small businesses are simply not keeping up and they prefer to spend their ad money on traditional marketing vehicles, like coupons and Sunday circulars.

“Most small businesses operate the old-fashioned way, with little recognition of the internet as a channel or a source of leads,” said Sebastian DiGrande, senior BCG partner and co-author of the article. “Many small-business owners are not even aware that they have an online profile that they could be actively managing on many popular sites.”

DiGrande also pointed out that few small business owners were even aware of the perks of online advertising, such as low prices and free availability of certain services. Other co-authors said they were surprised by the lack of interest, especially in light of the social media boom, which gave everyone a voice on the cheap. The report found that small businesses continue to prefer very traditional ad channels, which might put them at a disadvantage in the long run.

The authors also found that providers or local advertising and marketing services need to learn a few lessons if they want to attract more small businesses. They need to tailor their offers and pricing to better suit their needs and they have to show small business owners some tangible benefits of online advertising.

”Companies that can redirect the billions of dollars of small-business-advertising spending toward digital marketing will unlock enormous value,” the report concludes. “The opportunity benefits everyone: successful campaigns will simultaneously fuel the growth of small businesses and media and marketing companies – if both players can learn to leverage local advertising.”