Research released by Sinequa reveals that UK workers face greater challenges finding information in the workplace than their US counterparts.
While nearly half of UK workers think it is harder than it should be to find information at work, only just over a third of US workers agree. Similarly, 71 percent of UK workers say it’s harder to find information on work systems than it is to find information on search engines like Google, compared to 57 percent of US workers.
While Sinequa’s research reveals that employees in both the UK and the US face challenges when searching for information at work, US employees report fewer problems than UK workers on average. The difference between the countries may partly be accounted for by the differing emphasis on tools designed to help with search needs. Two times more US respondents (14 percent) than UK respondents (seven percent) said their organisation had implemented an intelligent enterprise search tool to help adapt to new working environments.