Rimini Street has introduced a four-day working week for all staff this month.
General manager EMEA Emma Hose claims the move will result in happier staff with no loss of productivity
The company, which provides unified software support and services, primarily for enterprise software from SAP, Oracle and Salesforce, employs 1,900 people worldwide, mostly senior engineers who mostly work from home.
Last summer the company introduced a scheme called “Fabulous Fridays” as a way of addressing the issue. Employees could take one working day off per week to do as they liked – so long as they were within reach of a phone and a laptop in case a customer had an emergency that only they could fix: Rimini Street’s SLA commits it to 24/7 support with a 10-minute response time.
