Pan-European cloud PBX provider, NFON UK has extended its partnership with ASC Technologies which makes omni-channel recording, quality management and analytics software.
The move is to integrate its new product ASC Recording Insights with its Nvoice for Microsoft Teams proposition. As a software development partner of Microsoft, ASC provides a leading-edge compliance service fully native to Microsoft Teams. At the click of a button, users now have legally compliant recording and analytics across chat, phone calls, screen sharing and video conferences.
In October 2019 NFON unveiled Nvoice for Microsoft Teams, which combines two communication platforms into one offering: Microsoft Office 365 with Microsoft Teams and Cloudya, NFON’s cloud telephone system.