Tag: Kaseya

Kaseya explains what keeps MSPs up at night

Posted on November 15, 2023 by - News

Security outfit Kaseya released its third annual Datto Global State of the MSP: Trends and Forecasts for 2024 Report, which surveyed 1,575 MSPs worldwide about what keeps them up at night.

The survey provides an in-depth look at the current state of the MSP market, demonstrating the critical role MSPs play in the overall success of small and mid-size businesses, how the landscape has evolved and what the industry can expect in the coming year.

Kaseya’s SVP of Product Marketing, Holly Pateman said that MSPs have been the unsung heroes of tech, this year’s survey results.

“With revenues and competition on the rise, and a focus on the need for a superior customer experience, MSPs have a front row seat to what makes their customers successful. As a result, these MSPs have a clear view into what keeps a major cornerstone of our economy – small and midsize businesses – running.”

Kaseya expands dis and Datto

Posted on March 7, 2023 by - News

Kaseya has expanded its Kaseya + Datto Global Partner Programme and jacked up investment in channel partners through doubled marketing development funds (MDF) and establishing a larger team dedicated to the channel.

Kaseya Executive Vice President of Channel at Dan Tomaszewski said the aim was to promote growth.

“With the executives running this program now, we bring the experience of having been MSPs,” he noted. “We’ve been there, we know what’s going on, and all my friends are still MSPs.”

Cloud use skyrocketing

Posted on December 15, 2022 by - News

Beancounters at analyst outfit Kaseya predict that more than 75 percent of client workloads will be cloud-based over the next three years. This is a 25 percent increase compared to last year.

The firm found that almost all MSPs are looking to exploit emerging opportunities around cloud integration. More than 90 percent of MSPs can offer cloud-based infrastructure design and management.

Users are worried about budgets, which underlines the need for managed service players to be clear and transparent in their pricing structures.

Kaseya VP Chris McKie said these research figures demonstrated the rapid acceleration and acceptance among cloud technology businesses. More are witnessing the benefits of cloud applications, including easier collaboration between employees and improved productivity.

MSPs note uptick in cloudy business

Posted on December 7, 2022 by - News

MSPs are noting a shift by customers to take more workloads off-premise.

According to research from Kaseya, as many as 75 percent of client workloads will be cloud-based over the next three years, and that shift is fuelling activities in the channel. That figure represents a 25 percent increase compared to when the same question was asked of the channel last year.

The firm found that almost all MSPs are looking to exploit emerging opportunities around cloud integration. Most MSPs offer cloud-based infrastructure design and management.

Kaseya abandons auto-renewal

Posted on August 11, 2022 by - News

Software giant Kaseya has made changes to its auto-renewal policy after its partners said the method was pants.

Kaseya president and chief customer officer C.J. Wimley posted a note on the company blog and said all auto-renew agreements will be renewed at the same number of months as the previous agreement.

“In order to address some of the mechanics of the process while ensuring that the two core elements [lowest possible price and not discontinuing service] are maintained, moving forward the following adjustments are being made”, Wimley wrote.

Kaseya denies claims by Datto founder that employees will lose benefits and see layoffs

Posted on July 14, 2022 by - News

Kaseya has denied that there will be changes to Datto employee benefits after the MSP’s founder ranted about the $6.2 billion acquisition on the interwebs.

Austin McChord accused Kaseya of “snuffing the flame” of Datto’s culture and was reducing maternity/paternity leave and paid time off as well as not treating “the office as a hub for community anymore”.

Kaseya confirmed it had completed its acquisition of Datto two weeks ago, but McChord spoke out after claiming that “many current members of the Datto team have reached out deeply dismayed”.

“There is a concern that the current trajectory from Datto’s new owners will snuff the flame that makes Datto a place to come ‘Do your life’s work'”, he wrote.

Datto ain’t dead yet

Posted on May 9, 2022 by - News

Kaseya has told its partners that the Datto brand “is going nowhere” even if it has been acquired.

The Miami-based software giant MSP acquired Datto in April, with the deal expected to close in the second half of 2022.

Kaseya Fred Voccola said the absence of information about the merger could cause fear, doubt and uncertainty, but his plan was to “embrace Datto’s culture” instead of changing the brand.

He pointed out that the company had made 12 acquisitions over the last seven years and each time, it has followed a playbook that allows us to keep the culture and bring the good things from that company into us.

Voccola added that Kaseya plans to make the Datto brand “better” and sought to assure its partners over the move.

He said there were going to be no changes to commercial terms, or changes to products, or the name, culture, or support.

The deal will see partners given more options and the playbook should not change.

 

Kaseya buys a bit of dis and all of Datto

Posted on April 12, 2022 by - News

Kaseya has acquired MSP service provider Datto in a deal valued at $6.2 billion.

Datto stockholders will receive $35.50 per share, valuing the MSP vendor at $6.2bn. The offer is a 52 percent premium on Datto’s unaffected stock price of $23.37 as of March 16 2022, and a 48 percent premium on the unaffected 30-day volume-weighted average price of Datto stock leading up to 16 March 2022.

Datto will be de-listed from the New York Stock Exchange once the transaction has completed. Datto raised $594 million in its IPO on the New York Stock Exchange in October 2020, reaching a valuation of $4 billion.

Kaseya adapts UK GDPR product for UK channel partners

Posted on November 19, 2021 by - News

Kaseya, which provides IT and security management solutions for managed service providers (MSPs) and small to medium-sized businesses (SMBs), has updated its platform to cope with the UK’s new General Data Protection Regulation (GDPR).

The update, which was introduced at Kaseya’s Connect IT Europe conference, generates key documents – including Evidence of Compliance which are demanded by the new law.

Kaseya announced today the launch of the UK GDPR module for Compliance Manager which the outfit claims simplifies assessing, maintaining and documenting compliance.

IT budgets fail to meet demands

Posted on June 30, 2021 by - News

A Kaseya report says that a third of IT professionals feel that they are not being given enough budget or resources to do the job.

The 2021 IT Operations Report surveyed nearly 1,000 IT professionals worldwide between April and May 2021 about their top priorities and challenges.

The survey found that 30 percent of respondents felt that there was not enough IT budget or resources to meet demands, making it one of the top three most significant challenges for IT professionals surveyed. Furthermore, 62 percent of participants stated that their IT budgets were cut, remained the same, or were unsure of what their budget would be in 2021.

Organisations across the globe have experienced crippling cyberattacks over the past year that have significantly impacted the global supply chain. Due to the growing number of threats, 61 percent of respondents said that improving security measures continues to be the dominant priority.

MSPs racked with security worries

Posted on March 30, 2021 by - News

More than half of MSPs in Europe are concerned about security according to the latest MSP Benchmark Survey from Kaseya.

The survey found that with the past 12 months dominated by home working due to the impact of the Covid-19 pandemic, a further 48 percent expressed worries over the challenges of managing the devices and technology used by remote workers.

Additional findings reveal that the threat of cyber-crime is a key driver to these increased concerns. Due to the mass shift of workforces to remote locations, cybercriminals were more active than ever in 2020. More than 71 percent of respondents stated that 10-20 percent of their clients had experienced at least one cyber-attack in the previous 12 months.

Kaseya grows on the back of COVID-19

Posted on January 14, 2021 by - News

IT and security management solutions for managed service providers (MSPs) and small to medium-sized businesses (SMBs), Kaseya announced today that the company grew by over 20 percent.

In response to the impact that COVID-19 had on the industry, Kaseya has continued to expand IT Complete, its workflow integrated platform of IT solutions.

The company also launched Kaseya Cares, a COVID-19 assistance program that helped businesses navigate government relief programmes and provides access to direct financial assistance and complimentary business guidance and assistance via Kaseya Powered Services. To date, the programme has assisted more than 4,500 customers and provided over $10 million in direct financial relief.

Kaseya snaps up Graphus

Posted on September 2, 2020 by - News

Kaseya has snapped up anti-phishing supplier Graphus.

Graphus uses artificial intelligence (AI) to defend email inboxes from a variety of threats, including phishing and spear phishing, business email compromise (BEC), account takeover (ATO), identity spoofing, malware and ransomware.

The service has already been integrated into the ID Agent Digital Risk Protection Platform. The firm’s cyber security offering now includes dark web monitoring platform Dark Web ID, phishing simulation and cyber security awareness training solution BullPhish ID and secure identity and access management solution Passly.

Kaseya swallows Graphus

Posted on August 25, 2020 by - News

MSP Kaseya expanded the capabilities of its IT Complete platform by acquiring and integrating Graphus, an automated phishing defence platform.

At a time when workforces are nearly all remote and cloud email adoption is at an all-time high, businesses have an even greater need for strong cybersecurity defenses to avoid devastating data breaches and financial consequences. Kaseya claims that with this acquisition, IT Complete now includes a simple, automated, powerful and cost-effective email security and phishing defence platform.

Cyber security services get top priority

Posted on February 27, 2019 by - News

MSPs are seeing cybersecurity as their top priority, according to Kaseya’s 2019 MSP Benchmark Survey,

The survey found that nearly a fifth of managed service providers listed cybersecurity services as their top IT problem this year followed by ‘public cloud adoption/migration/support’ (11 percent and ‘private cloud adoption/migration’ (nine percent).