SMEs are planning to invest in more automation and security tools according to a survey penned by copier outfit Xerox.
A Xerox survey of SMEs across the UK, US and Canada has found that as the world starts to mull over exiting the pandemic, 85 percent of customers are now more reliant on the channel for support, using more comms technology and after investing in security hardware and software.
The Xerox State and fate of small and medium business survey adds to a growing number of surveys and anecdotal examples pointing to rising confidence across the SME sector.