Nearly 60 per cent of retailers will be signing up for artificial intelligence (AI), machine learning (ML) and computer vision (CV) products within the upcoming year.
This revelation stems from a recent Honeywell survey, which revealed a shift towards technology adoption that complements and empowers retail employees rather than replacing them.
The AI in Retail poll, encompassing a thousand retail directors occupying crucial roles in IT, operations and customer experience across regions such as the United States, Europe, the Middle East and Africa, uncovers a range of key findings.