RapidFire Tools will continue to be an open platform despite being bought out by Kaseya
Fred Voccola, Kaseya CEO, insisted that RapidFire Tools will continue to be an open platform and continue to work with other vendors in the MSP community.
“Unlike the business models of some competing providers, users don’t have to worry about RapidFire Tools being exclusive to Kaseya customers. We would never do that to the IT community. Many of our customers use multiple products from other vendors, so to try and lock them in to the Kaseya ecosystem goes against what we stand for. Our approach has always been to put our customers first and provide them with the best-in-breed solutions they need to run their business.”
Michael Mittel, founder and CEO of RapidFire Tools added that the acquisition will not dampen its current relationships with other IT management platform vendors.
“It cannot be overstated the importance of becoming a part of the Kaseya family, and knowing with confidence that our customers can continue to effectively run their businesses because of Kaseya’s open ecosystem. The RapidFire Tools brand will remain unchanged and our existing customers can rest assured knowing that they will continue to receive the same high calibre products, services, and support.”
Kaseya also announced the launch of Kaseya Compliance Manager (KCM), a product developed by the two companies.
It is billed as an all-in-one solution for both MSPs and internal IT organisations to monitor and manage compliance for all regulations, including GDPR.
