US IP phone systems provider ShoreTel signed a deal with Irish independent communications company FCS Global to provide hardware for its suicide prevention and support charity, Console.
Console offers suicide bereavement and prevention services and resources around Ireland and the UK. All of its free services are delivered by fully qualified and accredited counsellors, psychotherapists and psychologists, to those who have been affected by suicide.
Paul Kelly, CEO and founder of Console said the charity relies heavily on the kindness and support of local communities and businesses.
Under the deal, FCS will set up ShoreTel unified communications systems to help Console to streamline operations and aid the further development of its centres and 24 hour helpline service in Ireland and the UK.
Console will be expanded throughout the UK and FCS Global to support its growth with the ShoreTel UC systems.
Using the technology new offices can be easily added by Console to the ShoreTel platform without the need for specialist technical knowledge and will ensure all the centres can continue to collaborate effectively as the charity grows.