EACS has been acquired by managed print provider Mode Solutions.
The move is supposed to help the outfit’s push into managed print services.
Cambridgeshire-based EACS is a managed services provider which turned over £23.1 million in its latest financial accounts for the year ending 31 March 2021, down three per cent on the previous year.
While 2020 was influenced by COVID-19, 2021 will be the year of outsourcing claims eacs CEO Kevin Timms (pictured).
Timms said that the attitude toward managed services has changed significantly as a result of the pandemic, and the drivers for adoption, whether it be out-source, out-task or out-staff have changed for good.
Timms said: “During 2020 and all the tumult surrounding enabling people to work from home and the raging uncertainty, there was little appetite to change outsource suppliers or indeed adopt managed services. There were few procurement tenders released in the public or private sector and eacs saw clients simply renew their managed services without going to market. It felt like in 2020 companies were just holding their breath, riding things out and delaying any decisions.
Managed services provider Eacs is reporting a ten-fold increase in enquiries for support from businesses looking to open new satellite offices in the UK and UK based businesses looking to gain a footprint in the EU.
Most leads coming into Eacs are from financial services businesses looking to open offices in the UK for the first time. The MSP also claims that many of its existing customers are looking to open in mainland Europe to ease burden of the new regulations and paperwork requirements. Most of these customers are predominantly in the pharmaceutical, agricultural and food markets.
Eacs Chairman and Chief Executive Kevin Timms said: “This uplift in sales opportunities is as unexpected as it is welcome, given the uncertainty surrounding the impact of Brexit and the continued situation concerning COVID-19.
Resellers have been winning parts of a £500 million framework that will provide “end-to-end” IT to the NHS including Computacenter, Softcat, Total and Dell.
The Digital Workplace Solutions framework is managed by NHS Shared Business Services (SBS) and replaces the predecessor “Link: IT Solutions”.
Total Computers sales director Kieran O’Connor said: “We’re already working with NHS Shared Business Services through ‘The Edge4Health’, so are thrilled to be a ‘Digital Workplace Solutions’ supplier and see it as further endorsement of our ability to provide the public sector with competitive pricing, technical excellence and great service.”
The framework will run for an initial two-year period, with an option to run for a further two years after. Since publication, NHS SBS has told CRNthat the framework is worth an estimated £500 million.
MSP eacs has decided that it needs to launch a 24/7 service model to take advantage of the CORVID-19 move to remote networking.
The firm has seen its customer base react to the coronavirus by demanding more levels of support and, given a recent refinancing deal, eacs is in a position to meet those changing market conditions.
Last month, the business scored a multimillion-pound refinance deal working with broker Knight Capital Funding and corporate lender Shawbrook Bank. The money is not only being used to refinance an existing facility, but also to upsize the debt on more favourably to help the firm invest in initiatives such as the extension of support.
Kevin Timms, chairman and chief executive of eacs said: “The driver here has been COVID and many of our clients are now beginning to investigate new ways of working, as exemplified by the rise in working from home. However, with greater flexibility in operations and working hours come additional challenges to many businesses as they seek to support their staff, both operationally and personally.”
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