A Ricoh Europe report claims that the SME/SMB arena is undergoing massive changes due to digital transformation.
The research found that a quarter of SMEs expect to be selling different products and services in the next five years and are looking for help innovating their businesses now to make sure they can deliver those sorts of changes.
There might be different degrees of commitment to change, but 91 percent of those quizzed by the printer maker accepted that they would be changing products and services to some extent in the next few years.