Tag: Campango

ScanSource cut in staff due to coronavirus

Posted on July 29, 2020 by - News

ScanSource has said it will lay off 200 employees after seeing multiple areas of its business hit hard by the coronavirus pandemic.

ScanSource CFO Gerry Lyons said that the layoffs were made across multiple business units but focus on non-customer facing positions in the company as well as the distributor’s Salesforce-focused Canpango division.

During an investor call, ScanSource chief revenue officer John Eldh said the reductions include its sales support and sales administration roles, as well as staff in both sales and supply roles in its on-premise communications business.

Most of the reductions are in ScanSource’s North and South American business.

ScanSource buys Canpango

Posted on August 23, 2018 by - News

ScanSource has acquired the London-based CRM outfit Canpango.

Canpango is a Salesforce partner and the move increase’s Scansource’s foot firmly on the throat of the CRM market.

Mike Baur, CEO, ScanSource, said: “As our partners continue to move upmarket into larger, more complex UCaaS and CCaaS opportunities, the requirements for CRM are increasing. The team at Canpango brings extensive experience around these technologies, as well as the professional services needed to make these solutions successful. We continually look for new markets for our partners to delve into and are excited about the opportunities this acquisition brings. We welcome the Canpango team to the ScanSource family.”

Matt Lautz, co-founder and CEO of Canpango, will lead the business as ScanSource’s CRM and business process consulting practice.

“The CRM conversation provides a natural entrance point for partners to extend their current offerings beyond UCaaS and CCaaS to include CRM, marketing automation, business consulting services and more”, said Lautz.