Tag: apple

Tablets a boon for shops

Posted on March 21, 2013 by - News

stylustabletWhile the humble desktop PC emits a death rattle across Europe, consumers are flocking to tablets – devices which tend to be much more comfortable to keep on your lap when channel surfing.

According to analyst house Context, tablet sales have increased an enormous 350 percent in a single year, proving a boon to retailers who had the foresight to invest in the devices. Global MD of retail research at Context, Adam Simon, pointed out that there is a shift away from online-only retail channels, giving bricks and mortar stores the opportunity to capitalise while the consumer embarks on its cheap-and-cheerful tablet frenzy. Amazon is an example, which now stocks the Kindle in regular stores.

Click and collect is an emerging trend which is also helping the traditional retailers. Rather than waiting for the postman to stealthily drop in a “Sorry you weren’t at home” card in the nanosecond he or she was at the door, customers order online and pick up their product from a designated site. This is a pretty neat option because you don’t need to take a week off work to make sure you catch your delivery. Argos has enjoyed success with this model.

Of course, Apple is still very popular, but Context pointed out that top tablets in Western Europe also included the Samsung Galaxy Tab 2 7.0, the Galaxy Tab2 10, and the Nexus 7. Samsung’s laughing.

Context tablet analyst Salman Chaudhry said in a statement that Apple’s show and play concept “was a real leader and taught consumers to enjoy experiential purchases while also creating links between their own stores and other retail outlets”.

“Various tablet vendors are now following these footsteps by making more devices available in stores for people to trial before they buy, with even Google getting in on the act with their stands in PC World,” Chaudhry said.

 

Apple selling refurbished iPads in online store

Posted on March 15, 2013 by - News, Products

refurb-ipadConsumers want cheaper tablets and even Apple has given in to the trend, with the introduction of the iPad mini last year. Now it is going a step further, by selling refurbished iPads online.

Appleinsider reports that Apple is already listing a number of refurbs in the US. For example, a black 32GB iPad mini with Wi-Fi and cellular is up for grabs for $429, while a Wi-Fi only 32GB white unit goes for $389. Fourth generation 9.7-inchers are also there. A Wi-Fi only 16GB Retina pad will set you back $449, while a black one with Verizon cellular is priced at $579.

Although they are refurbished, they are hardly bargains. Going for a refurbished iPad mini should save consumers $30 to $40 depending on the SKU, or $50 on Retina 9.7-inch models. They are still a lot pricier than brand new Android tablets, but there is a very good reason for that.

Apple still enjoys a comfortable lead in the tablet space, courtesy of its app ecosystem, which is second to none. Demand for Android tablets is going up, but consumers are going after cheaper models, not high-end gear with HD screens.

Surface tablet sales fall short, resemble Zune

Posted on March 15, 2013 by - News, Opinions, Products

surface-rtOh dear. It looks like the sceptics were right, Microsoft’s Surface tablets are lemons. Bloomberg is reporting that Microsoft has sold about 400,000 Surface Pro tablets since their debut last month. In addition, it only managed to sell a little over a million Surface RT tablets.

Microsoft reportedly ordered three million Surface RT tablets last year, but sales never picked up and Redmond was forced to scale back the order. 

The lacklustre figures come as no surprise. Earlier this year it emerged that the RT faced high return rates and very low sell-through, with shipments totalling just 900,000 units in the first quarter of sales. The Surface Pro did not fare any better. It got relatively negative reviews and since it is quite a bit pricier than the RT, consumers don’t seem keen to make the leap of faith.

JMP Securities analyst Alex Gauna told Bloomberg that Microsoft has failed to prove that Windows has a place in a new world dominated by touchscreens.

“It’s pretty clear that things were bad entering the year, and at least for the moment they’re getting worse,” he said. “The path to a successful Surface, in the same way that they were successful with Xbox, is not very clear to me right now.”

Apple still commands a 50+ share of the tablet market, although it is projected to slip under 50 percent later this year. Analysts put Apple’s iPad shipments in Q4 at 22.9 million units, which dwarfs every single competitor. However, Apple is losing share to Android, not Windows.

IDC reckons that the share of Windows RT tablets will stay below 3 percent through 2017, while Windows 8 could end up on 7.4 percent of tablets, in 2017 of course. In other words, Windows tablets are going nowhere, fast.

PayPal launches iOS SDK

Posted on March 11, 2013 by - News

paypal-logoPayPal has released a new SDK for Apple’s iOS platform and the new kit is expected to speed up development, open up a host of new possibilities and make life easier for developers.

At the moment, iOS apps using PayPal have to redirect traffic to web based gateway systems, making the whole process more complicated, time consuming and slower. However, the new SDK should help integrate services in apps themselves, greatly reducing developers’ workloads.

PayPal CTO James Barrese hopes the new SDK will give developers more freedom to focus on innovating rather than handling the complex task of sorting out mobile payments.

“We listened when our developers said they wanted better capabilities from us, and now we’re doubling down on our developer programs to deliver the best tools in the industry,” he said.

Since the PayPal payment service will not be integrated into apps, consumer will be able to complete their transactions without leaving the app, greatly streamlining the process. PayPal also released a new API that should enable developers to integrate a clever card digitization feature. The new approach will let users simply take a picture of their cards, letting the app scoop up all the details from the photo, which is much easier than typing them in.

Best of all, PayPal claims its new Java Script PayPal button can be integrated into apps with just five lines of code, which is roughly a fortnight in developer parlance.

Sharp moves at the blunt end of financial disaster

Posted on March 8, 2013 by - News

calmaThere are some rubbing of paws in the Far East over Samsung’s odd move to invest in Sharp.

For ages the two have been rivals, so sudden moves to smoke a peace pipe is a bit like Apple and Microsoft saying that they had been mates all the time.

The move appears to mostly come from clever negotiating from Sharp which needs an alliance in flat-screen TVs and mobile phone handsets, but it also needs some cash badly.

Samsung appears happy to write a cheque for $111 million in exchange for a three per cent stake in the Osaka-based company. It is likely that it will see a return in its money by getting a stable supply channel of liquid-crystal display panels.

According to NPD DisplaySearch, Sharp has been a key supplier of 40-inch LCD panels to Samsung, shipping over 400,000 units per quarter as well as 200,000 units per quarter of 60-inch LCD panels.

A report into the deal said that Sharp started to ship 32-inch (LCD panels) to Samsung at the beginning of 2013.

This means that Samsung will be buying more than one million panels from Sharp and it does not want someone coming in and muscling in on its supply.

Samsung can concentrate on the development of the next-generation organic light-emitting diode displays (OLEDs), which it has yet to mass produce while keeping its foot in the door with a nice low-cost supply of LCD TV display panels from its new chum.

It also isolates Apple from its main panel supplier. Sharp is currently one of the top display panel suppliers for Apple as it produces displays for the iPhone at its Kameyama plant.

Sharp can’t be too choosy about where its money is coming from. It wanted to raise millions from Foxconn, last year. But the deal fell through because the companies could not agree on the stock price and because Foxconn wanted to tell Sharp what to do.

Even after the deal with Samsung signed, the company still needs more investment. There is talk that either Intel writing a cheque but that might stuff up Sharp’s agreement with Qualcomm to manufacture next-generation LCD panels for smartphones in return for cash investments from Qualcomm.
As it is Qualcomm is already giving Sharp a contract in return for a three per cent stake in the firm once the project is completed.

 

How the big boys killed Google and Apple’s TV

Posted on March 8, 2013 by - News, Opinions

5d5ff59c-434d-11e2-989b-12313d1f5c43About a year ago you could not read anything in the tech press about how the big names were pressing into the telly industry.

Google and Apple were all outed as being likely to become big players. Their channel partners waited, after all there was some big dosh to be made in joint operations, and suddenly there was nothing.

Google pulled off a big “oh look a badger” and started talking about Google Glass while Apple instructed its Tame Apple Press to start writing meaningless pieces about watches instead.
So what happened to the television being the cure for Apple and Google’s woes?

According to Forbes it was some dark satanic practices being carried out behind closed doors in the Far East.

But in the old days control the TV meant you might also control other household functions, like remote control of the air conditioning. Microsoft was early into TV operating systems for that reason.

Its logic is that the TV market is owned by Korean manufacturers and in particular Samsung, and by LG and they are making their plans grander by the minute.

LG recently bought WebOs from HP, specifically for use in smart TVs while Samsung already has a smart TV project that has sucked up developers of iOS, Windows and Android.

For Apple and Google to get into this market they have to do something pretty sexy in a channel where they are an innocent Shirley Temple doing a rounding redition of “good ship lollypop” before a convent of Nuns.

Apple looked at the competition, saw how good it was, and thought “Nah lets stick to making toys.” Google on the otherhand has been a bit more shifty.

The Web OS purchase was bad news for Google TV, but it exposed the extent of Google’s plans. In the beginning the company courted a number of big TV manufacturers for Google TV, with the idea of having the system embedded in a wide variety of TV sets.

It spoke to Sony, which was one of the first to make Google TVs, LG came on board for the second generation, and Samsung seemed to be ready to go Google as well by early 2012.

However a year afterwards Samsung’s Google TV never materialised and Sony stopped selling and now, LG is buying its own smart TV operating system. This means that Google is stuck to a companion box and is snookered.

So why have the big players gone all Altair’ on Google? It appears that it might not be Google, but the operating system that it runs on which has the big Asian names miffed.

For a while now there has been muttering that Android has become too powerful. The moaning has not just come from the Chinese Government, which is looking to build its own Red Friendly operating system, but Google’s partners too.

Some of that was Google’s fault, in buying Motorola, but there are some other reasons too. The first is that many are terrified of returning to a situation where one operating system has control over the market. Although Android is Open Source it still operates at the will of Google.

What is starting to look possible is that Samsung could use Tizen and LG will use Web OS.
The interesting point here that recently Intel revealed its TV plans. It is coming in late, and really few people will care, but it looks like it means that it will not only have to do it without Samsung or LG. True it could run its TV on WebOs or Tizen but that is not normally its style. It probably thought it could come in with Android and everything would be home and hosed. Only it wasn’t.

iPad 3 case is a nice little number

Posted on March 6, 2013 by - Fun Stuff

Snugg ipad3 caseThere’s a lot of choice for iPad cases out there.  Out and about, on the train and the road, we’ve noticed a lot of Apple cases which are, frankly, pretty tacky.  If you’re someone who is status conscious, and you probably are if you’ve lashed out hundreds on your Apple device,  putting an expensive iPad 3 into a yucky case doesn’t really cut it.

Apple iPad3s can be considered rather fragile, so you really do need a protective case if you’re often out and about.

Snugg (thesnugg.co.uk) sent us, for review, a black leather iPad 3 case which sells for £29.99 in the UK.

At the same time as it acts as protection for your iPad 3, the unit also can be used as a stand, with two positions.  There’s also a strap you can shove your mitt into to hold the device – illustrated. This isn’t my mitt which is considerably older and more gnarled than this specimen.

This is a sturdy and well-made case with the black leather finish complemented by white stitching.  There’s space for you to insert your contact details so that if you leave it on the train and an honest person finds it, she or he can get hold of you.

LTE smartphone shipments surge 1100% in Q4 2012

Posted on March 6, 2013 by - News, Products

LTE-logoThe smartphone market is slowly maturing and overall handset sales, including feature phones, remained flat in the fourth quarter of 2012. However, sales of LTE enabled devices skyrocketed in developed markets.

According to Strategy Analytics, shipments of 4G smartphones grew by 1100 per cent in Q4 2012.

The surge was led by Apple and Samsung, while at the same time shipments of 3G phones slowed. The trend coincides with an aggressive carrier push in Europe, including the UK.

Just a year ago, LTE connectivity was reserved for high end smartphones, but the mobile landscape is changing and even cheaper SoCs now offer integrated LTE. Qualcomm leads the way with last year’s Krait-based Snapdragon S4 chips, along with new “century series” Snapdragons coming on line right now. Apple already has LTE in current generation products, although older 4-series iPhones lack LTE support. By the end of the year Nvidia will introduce the Tegra 4i, its first SoC with integrated LTE, and Intel also plans to deliver LTE in its next generation mobile chips, coming in early 2014.

In terms of volume, smartphones are expected to overtake feature phones this year, which means plenty of mid-range LTE smartphones will find their way to consumers’ pockets. Although LTE is expected to be the fastest growing WWAN technology in history, it is still off to a slow start in many markets, including Britain. According to its last earnings report, Everything Everywhere didn’t add many 4G users since it launched its 4GEE network. However, things are picking up and other carriers will enter the market later this year, although Ofcom failed to raise plenty of cash on its 4G spectrum auction.

iPad mini sales figures prove Steve Jobs wrong

Posted on March 4, 2013 by - News, Products

iPad-miniLess than three years ago, Apple boss Steve Jobs famously proclaimed that 7-inch tablets would be dead on arrival. However, according to the latest NPD DisplaySearch statistics, small tablets are doing rather well and Apple’s own iPad mini is overtaking full size iPads.

The iPad mini got a lukewarm reception when it launched last year. Many tech hacks did not like it, although the usual shills went out of their way to prove that it is the best thing since sliced bread, but on the whole it was just a repackaged iPad 2 with a somewhat smaller screen. However, it did have a couple of things going for it. It was a lot smaller and lighter than 9.7-inch iPads, and it launched at $329.

Many didn’t believe Apple would experience much cannibalisation, as the iPad 3, with its gorgeous Retina display, was in a league of its own a year ago and the iPad mini seemed like a compromised product with subpar specs. It was thought there was enough of a gap between the two form factors to prevent cannibalisation. That assumption was wrong.

NPD’s figures show that shipments of 9.7-inch panels fell off a cliff over the past couple of months. Total shipments in December were 7.4 million, but late last year Apple kindly asked Sharp to reduce production to a minimum, so January shipments were just 1.3 million. Meanwhile shipments of 7.9-inch panels increased, hitting 5 million units in January.

NPD DisplaySearch reckons Apple was planning to ship 100 million iPads in 2013, but that figure has now been revised to 88 million units. Apple originally expected it could sell 60 million 9.7-inch iPads and 40 million minis, but now it seems that it will sell just 33 million 9.7-inchers and a whopping 55 million iPad minis.

Apple was never afraid of cannibalisation. If it came up with a new product, it would let it eat into sales of existing products, no questions asked. It is better to cannibalise your own sales than to have someone else do it for you. However, Apple might be getting a bit more cannibalisation than it bargained for, coming from a dead-on-arrival 7-inch tablet. It is also worth noting that the iPad mini was the first iOS product Steve Jobs did not sign off on. Intel has never mastered the art of cannibilisation.

Iron Mountain makes the UK superbrands list

Posted on March 1, 2013 by - News

ironmountainCAInformation management company Iron Mountain has found itself in the 2013 Business Superbrands qualifiers, finding itself among household names such as Samsung, Intel and Apple.

Although it is not in the top 20 – dominated by the heaviest hitters – the company has posted a proud release to let the world know of its increasing brand presence, specifically in the European mid market.

Iron Mountain has been following a strategy that targets European mid market companies. Its campaigns, the company said, have centred on showing off its brand appeal to smaller companies, using a combination of PR, web marketing, direct mail and event channels to raise awareness.

The company said that it works with 150,000 organisations across the world as well as finding itself in the majority of FTSE top 100 businesses for storing and managing critical information. In a statement, the company said despite this reputation, it was “largely unknown in Europe”.

Since 2011, the company has been involved in brand research in the UK, France, Spain, the Netherlands and Hungary.

The long list of the so-called superbrands is available in PDF format here.

Top ten business superbrands, from top to bottom, were Apple, BA, Google, Visa, Virgin Atlantic, IBM, SHell, Microsoft, London Stock Exchange Group, and Mastercard.

Superbrands claims that its league tables are based on the “opinions of marketing experts, business professionals and thousands of British consumers”.

Three tech companies were in the top ten of the consumer index. Apple was in second place, Microsoft in third, and Google at six. We are not clear about the exact metrics used, but Stephen Cheliotis from the council said they’re judged on “quality, reliability and distinction”.

Europe to binge on cheap tablets

Posted on March 1, 2013 by - News, Opinions

nexus7The tablet boom is still going strong and according to Forrester Research, plenty of growth is expected over the next few years. Tablet ownership in Europe is expected to quadruple by 2017.

At the moment, an estimated 14 percent of European online consumers own a tablet, and the number should hit 55 percent by 2017. But who stands to gain from the boom?

Heavyweights hug mobile payments, but more work ahead

Posted on March 1, 2013 by - News, Opinions

google-walletA series of optimistic reports and forecasts on e-commerce seems to indicate that mobile payments are becoming increasingly commonplace and that we could soon ditch our trusty leather wallets in favour of smartphones. Sadly though, we won’t, at least not anytime soon.

The trend is positive and we are seeing a lot of growth, especially in m-commerce. In addition, a number of big players have made significant announcements in recent months. Last week Visa expanded its Visa Ready Partner Programme in an effort to get more vendors, developers and retailers on board. Samsung followed up with a service of its own, the Samsung Wallet, which bears more than a passing resemblance to Apple’s Passbook app. Samsung already managed to attract several partners for its new service, including Visa.

Then there is MasterCard’s MasterPass service, which allows retailers come up with their own applications and services, based on MasterCard’s infrastructure. PayPal is no newcomer to the market, but its PayPal Here service is. Launched in the US last year, it finally found its way across the pond to European shores. It offers a comprehensive solution, with a hardware dongle and cross-platform app support, and it allows users to pay using credit cards, cash, PayPall wallet or checks.

What about the elephant in the room? Well, there’s actually two elephants. Google Wallet has been around for quite a while, but it failed to take off. It was supposed to demonstrate NFC capabilities on Nexus gear, dating back to the Nexus S, which it did. However, much like NFC, Google Wallet never made much of a name for itself.

It might have something to do with the second elephant, Apple, as it never embraced NFC technology and it is still unclear whether the next iPhone will feature it. Apple has not made much noise on the mobile payment front, which doesn’t mean it is not looking into it. To the contrary, Apple has already filed several patents for NFC enabled devices and services. Cupertino doesn’t like spilling the beans on upcoming products and services, and unlike some companies, it tends to have excellent execution. It is also worth noting that Apple bought AuthenTec, a maker of fingerprint sensors and security solutions, for $356 million last year.

With all that in mind, nobody should be surprised by soaring m-commerce and mobile payments statistics. In fact, we should be seeing even more services, from brick and mortar shops to pubs, but we aren’t. Mobile payments and are still geeky turf, with little traction among mainstream consumers. The sheer lack of widespread support for m-commerce platforms and the fast pace of development means that many consumers don’t even know it exists. What’s more, many of those that do still have some reservations.

Privacy and security are valid concerns, but a recent survey by Intela revealed that the majority of smartphone users in the UK now feel comfortable with mobile payments. It is hardly surprising, as most smartphone users have grown accustomed to making micro transactions in app stores or through in-app payments. The difference between spending a few pence on an app and a few pounds in a retail shop is philosophical and not technical in nature. In fact, it appears that humble micro transactions have already done more for m-commerce confidence than all the fancy services rolled out by credit card companies and tech outfits.

In spite of that, smartphones will not replace wallets, at least not entirely and certainly not anytime soon. Cash can’t be hacked, it can’t be rendered useless by a flat battery or a few drops of lager. In some cases it is just more practical. The same pretty much goes for credit cards. Smartphones have their own set of advantages. Motorway tolls, public transportation, congestion charges and parking based on GPS information are some that come to mind. Phones are an excellent payment platform, but they will complement cash and cards, not replace them.

iPad thrashes Android tablets in enterprise

Posted on February 27, 2013 by - News, Products

ipad-enterpriseAlthough Apple is losing tablet market share to cheaper Android tablets, the iPad is still the clear leader in corporations.

According to a report from mobile device management outfit Good Technology, the iPad accounted for 93.2 percent of tablet activations across its business oriented consumer base. Android ended up with just 6.8 percent.

Mind you, Good Technology serves one in two Fortune 100 companies, which means its clients are not Facebook addicted teens.

However, Google is making up ground. A year ago, Google’s share of tablet activations was a mere 2.7 percent and it more than doubled in under a year. At this rate it will barely creep into double digit territory by the end of 2013.

Good Technology attributes Apple’s massive lead in business to a combination of factors, such as BYOD, the sheer popularity and user base of the iPad and the consumerization of IT. Then there is the ecosystem. Apple still enjoys a clear lead in iOS productivity apps and tablet centric apps in general.

Oddly enough, Apple’s lead extends to smartphones as well. The business crowd is usually associated with boring BlackBerry devices, but Good’s figures reveal that the iPhone accounted for 77 percent of activations across its user base and its share is still growing. It was 71 percent in Q4 2011. The ecosystem gap between iOS and Android is not as significant in phones as it is in the tablet space, so it is more than likely that business users are choosing it for the sake of compatibility, or superior build quality.

Now it’s Microsoft’s turn to take on the iPad in enterprise, with Windows RT and Windows 8 tablets. And fail.

Resellers lose no sleep over MacPro’s death rattle

Posted on February 21, 2013 by - News

macproconceptWhisperings heard by ChannelEye indicate resellers don’t really care if Apple doesn’t bother to update the MacPro ever again.

Apple has been rubbish at updating the MacPro for years now. Before 2009 it had not been updated for two years. In 2010 it introduced SSDs and 12 core options but sat on its hands since.

Apple CEO Tim Cook hinted that the MacPro will probably get a refresh in June, but the question is how long Apple can continue to pretend it, or its clients, are really that interested.

According to Macworld UK, resellers would be relieved if Apple pulled the plug and just concentrated on what it does best – peddling consumer gear. At the moment they are faced with trying to sell a machine which is not a consumer desktop but lacks the grunt to be a workstation.

The MacPro has historically made headway into the publishing and education industries, but the problem there is that the machines are no longer the power house they once were. Those who actually need a workstation want one with a particularly high spec and Apple has been shuffling away from that market for some time – just like it did from the server market when its Xserve failed to make an impact.

Macworld said that the Mac Pro removal won’t be a huge problem, it was a very small seller in the APR channel, so much so that it was removed along with the Mac mini off the store displays. Those who wanted to have an Apple PC switched over to the iMac a long time ago, mostly because it was a better all-round machine and still has upgrade options.

Apple’s difficulty is that it is competing against much better machines from Dell and HP in an area where its marketing magic does not work. While a designer might want their computer to look pretty, that is less important than its abilities in power and graphics. While Apple used to be good at graphics, this has not been the case for many years. Most users really don’t need that sort of power, and those that want it need it in spades.

Most of the resellers we spoke to said that they can’t flog high end Apple workstations any more. Their high-end customers have to make too many compromises to keep an entirely Apple shop.

A source at one European reseller said that he did not lose any sleep because he could still kit out some types of businesses with iMacs, or even, in one case, Mac Minis. It was worth having a side deal with HP or Dell for the higher end workstations to cover that side of any IT refurbishment project.

“If there were no MacPros, I would not have to show my clients hardware which is frankly not up to par,” the source said. “I could simply say Apple got out of that market, how about this HP model instead”.

In the long term, however, our source believes Apple will get out of the PC market altogether and solely become a consumer device maker.

“Apple has too much invested in being a consumer operation and its business arm is suffering. In the long term it is not really sustainable,” the source said.

If that is the case, then Apple will stop selling the MacPro and then phase out the iMac in favour of something more portable.

Big Tech taken to task Down Under

Posted on February 11, 2013 by - News

strayaTop tech companies are being called to task by an Australian committee that argues the country is getting a raw deal by unfair price discrimination.

Aussie MP Ed Husic moaned to the Australian that by some estimates, prices for Australia can be 60 percent more than in the States. He and the committee will be putting Apple, Microsoft and Adobe on 22 March, according to the BBC. Although the firms have replied in writing, until now they have not bothered to meet any representatives in person.

Although price differences aren’t as drastic in the USA and the UK, there is still a gap – with the only difference usually being in pound sterling rather than the dollar. Depending on what action the committee takes, there is the potential to set the bar on international price differences, and whether they should be altered in line with currency values.

Husic told the Australian that, considering IT is so widely used in both business and consumer segments, prices for hardware and software can “have a major commercial and economic impact”. He said that bringing IT prices down and “easing the bite of price discrimination” should be an “important micro-economic priority”. Of course, convincing conglomerates that tinkering with their margins is a good idea will be easier said than done.

The bigger picture, however, will be that if pricing is more competitive, consumers and businesses won’t hesitates as much to buy – even in challenging economic conditions.